True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.82

4.8 Rating 2,282 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to buy and good to be able to get insurance when I was already travelling”

Helpful Report

Posted 5 years ago

“Simple and quick to use. Great that you can get insurance while already traveling, but some more detail in coverage would be good”

Helpful Report

Posted 5 years ago

Hi there Thanks for leaving us your review. When applying for cover on our website, we do encourage our customers to press the information icons, which appear throughout the whole process, and we also provide both the Insurance Product Information Document (IPID) and the full Policy Document for you to check before you buy cover. We like to think the information icons provide the broad outline of what is covered, so checking the IPID (which is a legal requirement) or the Policy Document shouldn’t really be needed. You took out an extension policy with us, so you have been through this before, and have been emailed all the information as well, but if there’s anything you don’t understand, just email us for clarification. We answer all emails within 24 hours, 365 days a year. The True Traveller Team

Posted 5 years ago

“Easy to renew though am still travelling. clear information about risks of trekking in Nepal. Have not yet had cause to make a claim but hope that these years of membership are worth it in the event of a problem.”

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Posted 5 years ago

“haven't had a claim yet so I can't say much (I'm asked to leave a review already) but they seem to have a lot of satisfied clients and I like the transperant website and the smooth, simple and quick way to join. Also I received a insurance certificate right after klicking the "Pay" button which was perfect as I needed that certificate for a visa application right away. so far, so good.”

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Posted 5 years ago

True Traveller is rated 4.8 based on 2,282 reviews