“I purchased some door handles which turned out to be really good quality! I ordered the wrong handle for the bathroom door so had to contact customer service - someone responded straight away and sorted the issue - excellent customer service, thank you!”
Hi Merv
I am so sorry about that, as you know from your previous orders that is not our normal standard of delivery.
Like explained there has been an unforeseen delay with our shipment due to a diversion around the red sea, unfortunately this has delayed some of our products longer than we stated which is why we contacted you immediately to let you know.
We do have some alternatives we can offer you instead, do come back to us if they are suitable for you.
Thanks Lauren
“The whole process of identifying products required and then oedering and paying for the goods was very easy. I was kept updated with regard to my order and delivery and they were both received on due date”
“Brought a stair bannister from tradefit and to be honest,I was a bit worried about quality as it was bar far the cheapest I found. It arrived and I was so pleased with it, I will definitely be using tradefit again.”
