“The gentleman I dealt with was very knowledgeable and was not sales driven. He was genuinely only concerned with ensuring I have the right amount of cover and was able to give his own experiences. Got life insurance and income protection for hell of a deal.”
“Very helpful, explained any questions I had, so I fully understood what cover I was getting. Thoroughly good service all in all. A chap called nick noon looked after me well”
“Great service, I was helped by Nathan who advised me on what insurance I needed (Motorcross) and which price was the best suited for my income. He was excellent and defiantly knew his stuff, would highly recommend this company if your after sports insurance, very good price aswell.”
“Nathan Smith is very helpful and there is no pressure to take up a policy at all.
This is my second policy that I have taken out and I would recommend Totally sports insurance to anyone.”
“fractured collarbone back in november whilst at work, payout within 7 days plus still receiving it monthly until im back working again. friendly helpful staff.”
“TLDR: Totally Insurance illegal started a policy on my behalf without my consent...
I was told I had to go through a series of questions and an underwriting to get an exact quote for sports insurance. I expressed I wanted it for my bicycle more than myself, but decided to get the quote anyway after being told they only did it for the rider, not the bike, as I thought I could always get a second policy from somewhere else for the bike.
I was told I'd receive a code from the insurance provider - Royal London - that I'd need to activate to start the policy, so I was assured by Tim at Totally that I wouldn't be starting a policy, just receiving an exact quote.
Deciding not to go ahead I started a policy with another provider.
3 months down the line, I had an email from Royal London welcoming me.
Tim, and Totally Insurance had proceeded with my policy despite not activating a code or giving authorisation to do so.
Royal London quickly cancelled the policy and were very pleasant.
Totally said it 'didn't sound like Tim' but I received a voicemail about 10 minutes after the cancellation, from Tim, exclaiming that he activated the policy on my behalf because he was worried I'd be without insurance as I hadn't gone ahead with the policy.
Pretty sure they acted illegally, but at the very least they were very sneaky and dishonest.”
“Andy was awesome went through everything in detail so understood everything fully. Spent a lot of time to make sure I got the best policy but within my price band. Was worried a few old injuries would be a problem but he sorted it all out. Great service, ended up with great cover for income protection and critical illness”
