“I want to say thank you to top shelf aquatics for their awesome communication skill and great customer service. I ordered right before a freeze (silly me) that meant my order couldn’t be sent out due to risking my order arriving unalive. They were so quick to let me know what was going on and when my order would be sent out and continued communication with me during this process. Everything arrived perfect and I will most definitely be ordering again.”
“This is my 1st reef tank, 1st online order my corals were delayed do to weather. They arrived on time with the 2nd date. The only thing issue with that was my inpatients. Everything else was great looks beautiful in my lil nano tank.”
“This was my first time ordering animals online, and TSA's service far exceeded my expectations! Delivery came in under 24 hours, and the corals were perfectly wrapped with tons of oxygen and water. Everything worked well acclimating the corals, the polyps even extended while they were in the bin before being introduced in the tank. Great looking frags, will def order in the future!
Top notch at Top Shelf! Cheers!”
“Honestly amazed at the quality of the product. Everything arrived in great condition. While I love my local fish store, it would have cost me double to get the same number / quality of frags.”
“Top Shelf delivers! My coral and lifestock arrived safely and are healthy. I like the addition of acclimation instructions. There was some delay of my shipment due to weather and the support staff were very prompt in getting back to me and answering my questions via email.”
“I was impressed by how quickly they shipped it out that is very important to me. Sometimes we need our supplies as soon as possible thank you guys for shipping it out so quickly.”
“Fantastic first time experience with these guys. Awsome selection. Customer service was top notch. Packaging was perfect. Expensive but worth it. Coral came in amazing shape. I am very happy with everything and give my highest recommendation.”
“I’ve bought both in store and online, In store I never ran into someone who wasn’t patient or extremely knowledgeable about all the gear and products they offer. Online is simple and easy as well, shipping was super fast.”
“I've had excellent service from TSA. I ordered other products from one of the other major competitors on the same day (only because TSA didn't have the product). I received the order from TSA before I got notice that the other company was preparing to ship.”
“Excellent company, I had an issue with the FedEx shipment it snowed in my area so the shipment sat in there warehouse for 5 days my order was dead when I got it,I texted top shelf aquatics 5 minutes later I got a answer back from them and the replaced the whole order at no charge and I also got free shipping I highly recommend this company and I will be buying from them again”
