“Fantastic first time experience with these guys. Awsome selection. Customer service was top notch. Packaging was perfect. Expensive but worth it. Coral came in amazing shape. I am very happy with everything and give my highest recommendation.”
“I’ve bought both in store and online, In store I never ran into someone who wasn’t patient or extremely knowledgeable about all the gear and products they offer. Online is simple and easy as well, shipping was super fast.”
“I've had excellent service from TSA. I ordered other products from one of the other major competitors on the same day (only because TSA didn't have the product). I received the order from TSA before I got notice that the other company was preparing to ship.”
“Excellent company, I had an issue with the FedEx shipment it snowed in my area so the shipment sat in there warehouse for 5 days my order was dead when I got it,I texted top shelf aquatics 5 minutes later I got a answer back from them and the replaced the whole order at no charge and I also got free shipping I highly recommend this company and I will be buying from them again”
“So here's the story... I went ultra aggressive on my last tank cleaning, water change and a full filter media strip. Bad move man! I caused the biggest algae bloom man has ever seen. You'd think I was growing uranium. I ordered an inline UV clarifier for my FX6 (from someone else)....it's a 6watt and I had 80+ gallons of toxic nuclear waste to clean. I think my 6 watt UV clarifier was bullied into thereapy by the algae bloom, as it didn't phase it one bit. All the while, I'm freaking out because I literally can't see my fish. I'm sure if this goes on they will be dead. so I did some research and found Top Shelf who carried large scale UV clarifiers AND if I order it they will ship overnight for FREE!!!! SO I jump on that bad boy... cuz I'm a doer. I buy... then I start looking into if this thing will work (backwards, yes I know) I have to call Top Shelf to get some clarification on the fittings and these guys go ABOVE... I mean WAY above to help me. Like facetiming me so I can see the sizing exactly... I mean, who does that?? Your customer service is STELLAR!! Without a hitch the UV clarifier shows up the next day and I immediately hook it up. Seriously guys!! 12 hours later my tank is 85% clear and I can see all of my fish. Now it's been 3 days and I have achieved what seems to be OmniPresent SuperGalactic Oneness in water clarity... I can see into the future with how clear the water is. Seriously guys! thank you so very much. You ARE Top Shelf and the name suits the service. Top Shelf, Top Notch, Tops, period! Thank you”
“Well let me say this was the first time I ordered from this company and I was impressed. Everything came nicely packaged and looked great. Wish I would had known about this company sooner. Will order more in future here.”
“I ordered an item which showed in stock at the time of order. Apparently it was actually out of stock. They quickly contacted me me and offered an upgrade to the product at no extra charge. Way above and beyond ! I will be ordering more from TSA in the future.”
“Just starting to try out this line of products so I don’t have an opinion on it yet. This time I will say that shipping was much better than the first time I purchased these products.”
