Ties Planet Reviews

Name: Ties Planet
Address: Unit SF07 City Mills Business CentrePeel StreetMorley, Leeds
Rating: 4.87

4.9 Rating 7,038 Reviews

99 %

of reviewers recommend Ties Planet

4.9

Based on 7,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ties Planet:

Ties Planet is a leading UK men's online tie shop.

Ties, bow ties, cravats, socks, cufflinks and more can be purchased online. All with fantabulous, wonderful customer service.

Visit Website

Phone:

01133459395

Location:

Unit SF07 City Mills Business CentrePeel StreetMorley
Leeds
LS27 8QL

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Ties Planet 5 star review on 21st July 2025

Aimee S

Ties Planet 5 star review on 10th June 2025

Susan C

Ties Planet 5 star review on 30th May 2025

Elaine T

Ties Planet 5 star review on 7th May 2025

Francesca H

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After not receiving my order I made three attemps to contact the company to find out the status of my order. As of yet I haven't received a response from them or my order.”

Helpful Report

Posted 6 years ago

Hi Anthony Thank you for your order and for taking the time to leave a review. We post all orders out promptly so are very sorry to hear the delivery has not been made safely. We also respond to any emails received as quickly as possible. We have not received any emails regarding your order and can assure you had we done, would have acted upon them efficiently. We will contact you privately this morning to discuss this further and ensure your order is with you as soon as possible. Kind regards Andrew Bragg Ties Planet

Posted 6 years ago

“The socks are really uncomfortable as the seam is around the end not over the top so hurts your toes when in shoes :(”

Helpful Report

Posted 6 years ago

Hi Leonie Thank you for your order and for taking the time to leave a review. We are sorry to hear this is the case and will of course very much take your feedback on board. Kind regards Andrew Bragg Ties Planet

Posted 6 years ago

“It was not a nice product shirt studs got broken on the same day, it’s not value for.money”

Helpful Report

Posted 6 years ago

Hi Seyi Thank you very much for your order and for taking the time to leave a review. Sorry to hear this was the case. We aim to only sell quality items and have been offering these studs for many years without any similar problem. If you would like to contact us by email to discuss this further, we are confident we can resolve the issue. We of course do not want you to be left with broken studs. Kind regards Andrew Bragg Ties Planet

Posted 6 years ago

“It frayed on the night of the event and fell apart and, as I did not have a replacement, it was very embarrassing for me. Very disappointing as I had paid £15 for what I thought was going to be a high quality bow tie.”

Helpful Report

Posted 6 years ago

Hi Dominic Thank you for your order and for taking the time to leave a review. We are very sorry to hear this was the case. We try our very utmost to only sell quality items and will very much take this feedback on board. We will contact you by private email to discuss this further, as we would like to work towards a fair resolution given the circumstances. Kind regards Andrew Bragg Ties Planet

Posted 6 years ago

“The square was far too small. It hardly tied round the neck. Waste of money.”

Helpful Report

Posted 6 years ago

Hi Christine Thank you for your order and for taking the time to leave a review. We are sorry to hear the item was too small. Whilst this scarf is only available in one size, if you would like to return it for refund we do have a 90 day return policy. Kind regards Andrew Bragg Ties Planet

Posted 6 years ago

“NOT RELIABLE COMPANY After visiting this company website, it was very happy and thought it will be a good company, and ordered three ties, which they failed to send me, and was blaming courier service. I don't know it's them or their courier service. Then I tried to contact them as they were not happy to talk about it. What is my fault as a customer! First I have received anything. Secondly, when I asked for my money back, they are making different kinds of excuses to keep my money inappropriately. Is this a company code or ethics? Please do buy anything from this kind of small companies as money means everything to them; they don't care about the customer, as the word customer satisfaction long to go. It's so weird that how this types of companies got 88.81% good reviews! I have also posted some email screenshot as evidence. Still, I am trying to get my money back.”

Helpful Report

Posted 7 years ago

“Tie far too thin and also cheap quality”

Helpful Report

Posted 7 years ago

Hi David Thank you very much for your order and for taking the time to leave a review. We are very sorry to hear you are not happy with the width or quality of the tie. In terms of the width of the tie we are more than happy to help source a wider one for you. We list the tie as being 7.5cm width, which it is. This is a standard width at the moment, as style do change over time. As mentioned though, we are more than happy to help source a wider one if required. We will of course take your feedback regarding the quality on board. We try our best to only offer quality items and believe the tie ordered is made from a very high quality satin, which is reflected by other reviews for the product. We offer a 90 day return policy, so if the tie is unworn you can of course return the tie for refund. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“We ordered the tie on May 1st it still has not arrived. Today is the 30th of May. We wanted the tie for a wedding which was on the 22nd of May. Would we buy or order anyyhing from you again? The answer has to be a NO.”

Helpful Report

Posted 7 years ago

Dear Mrs Clark Thank you for taking the time to leave a review. We are very sorry to hear that your order has not been delivered safely. We dispatched your order on schedule on 1st May using the service chosen. This does normally deliver within 3-7 days to Europe. Having tracked the parcel, a delivery attempt was made on 15th May 2018 but the courier advise that they did not have a complete address so were unable to deliver. We will of course contact you privately to discuss this. I assure you had we known the parcel had not been delivered promptly, we would have done everything possible to ensure the goods were with you ahead of the required date. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“Ordered a top pocket hanky. Poor quality and the colour bore no resemblance to the picture.”

Helpful Report

Posted 7 years ago

Hi Dee Thank you for taking the time to leave a review. We are very sorry to hear you are not happy with the handkerchief received. We try our very best to ensure all colours are pictured as accurately as possible on our website but due to different screen settings, shades can look different on different monitors. We will always help out as much as possible with colour choice and had we heard by phone or email that the colour was not suitable would have tried to ensure a more suitable colour was provided for your requirement. We will of course also take on board your comment on the quality. We are though extremely proud to offer such a high quality product at what we feel is a very reasonable price. If we can help further do please get in touch and we will respond as quickly as possible. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“Shocked as the recipient refuses to wear it due to an error on the periodic table printed (he knows it by heart) - atomic no 71 is not Le, it is Lu. Unacceptable.”

Helpful Report

Posted 7 years ago

“Late delivery even though ordered next day delivery. Items didn’t arrive in time for event they were needed.”

Helpful Report

Posted 7 years ago

Hi Kazimierz Thank you for your order with and for taking the time to leave a review. We always post out orders promptly, using the delivery service chosen. We have looked into the delivery of your order and a delivery attempt was made on the scheduled day and a "While You Were Out Card" left. We do try our very best to make it as clear as possible on our website, that for the next working day delivery service, a signature is required on delivery. As no-one was available to sign for the parcel, the courier could not deliver. We do very much appreciate your order and of course wish the delivery could have been made. Kind regards Andrew Bragg Ties Planet

Posted 7 years ago

“Still waiting not delivered 14 days”

Helpful Report

Posted 8 years ago

Hi Richard Thank you for taking the time to leave a review. Your order was posted out on schedule and should be safely with you. We will email you privately to discuss this. Had we heard that it had not been delivered safely, we can assure you that we would have traced the tie and delivered it many weeks ago. All the best Andrew Bragg Ties Planet

Posted 8 years ago

“Unfortunately the tie was very poor quality. My partner has warn it once & will be unable to wear again”

Helpful Report

Posted 8 years ago

Hi Thank you for taking the time to leave a review. We are very sorry to read this. We try our very utmost to only offer high quality items so can only apologise that you believe the tie is unfit to wear again after one use. If you can please email us at sales@tiesplanet.com to discuss this I am sure we will be able to resolve the issue as quickly as possible. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Ties arrived quickly but the knot badly built with wrinkles. Too bad to wear. Poor workmanship.”

Helpful Report

Posted 8 years ago

Hi John Thank you for taking the time to leave a review. We are sorry to read you are unhappy with the quality of the tie knot. We have been offering this particular design for a number of years and have not had this problem before. As such if you would like to return them for replacements we are very confident we can offer high quality replacements. If you would like to do this, please do email us at sales@tiesplanet.com and we will ensure we resolve the issue as quickly as possible. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Could not use it because neck size was wrong as advertised as general neck sizes.Waste of money.”

Helpful Report

Posted 8 years ago

“Very poor quality”

Helpful Report

Posted 8 years ago

Hi Many thanks for taking the time to leave a review. We are very sorry to hear you believe the product you ordered to be of poor quality. We aim to only offer high quality items so it would be much appreciated if you could email us at sales@tiesplanet.com to detail what you believe to be of poor quality with regards the item. Kind regards Andrew Ties Planet

Posted 8 years ago

“I never received my order”

Helpful Report

Posted 8 years ago

Hi Adekunle Thank you for taking the time to leave a review. We are sorry to read that you have not received your order. We have checked this and your order was posted out on schedule using a tracked delivery service. Two delivery attempts were made on the scheduled delivery date but on both occasions no-one was home to receive the parcel. As such, a "While You Were Out" card should have been left with instructions on rearranging the delivery or how to collect the parcel yourself. We will contact you by email to resolve this issue quickly as the goods can of course still be delivered. Kind regards Andrew Bragg Ties Planet

Posted 8 years ago

“Arm Garter broke as soon as it came out the box.”

Helpful Report

Posted 9 years ago

Dear James Thank you for taking the time to leave a review. We are extremely sorry to read that this has occurred. We aim to only sell quality items so we will take your review very much on board. We pride ourselves on our high level of customer service and had we been informed of the fault would of course have offered a refund or replacement. Indeed if you email us at sales@tiesplanet.com we will still be able to resolve the matter for you quickly. Kind regards Andrew Bragg Ties Planet

Posted 9 years ago

“I never received the ties that I ordered. I paid for special delivery to get the ties quicker, however, I did not know that would require a signature and the post office would not put in the mailbox. As a result it has been over a month and I have not received the ties. I work during the day and live in an apartment complex where usually parcels are given to the apartment staff. However because your company sent the package with the requirement of a signature the package was not left with the front desk. They will probably be returned to your company. I ask that when you receive the package please either refund my money or resend regular mail.”

Helpful Report

Posted 9 years ago

Dear Elizabeth Thank you for your review and order with us at Ties Planet. As you chose the "Royal Mail International Tracked & Signed For Delivery" service your order was posted out on 6th June using this service. We emailed you on 6th June 2016 to confirm the tracking information. We are sorry you were not expecting to have to sign for the parcel but as the delivery service is called "Tracked & Signed For" we believe this makes it very clear that a signature is required on delivery. We in no way intend to mislead in any way and pride ourselves on offering outstanding customer service. The information we currently have suggests the parcel is now on its way back to us. When we receive the parcel back with us we will of course re-send the order using regular international airmail. We very much value your order and hope this explains the delivery service you received. Kind regards Andrew Ties Planet

Posted 9 years ago

“I have just placed an order, how can I truly write a review of it? Why can't you wait till I have received the order? It is a waste of a customer's time asking for a review at this stage. You seem just to want to take undue advantage of the Internet.”

Helpful Report

Posted 9 years ago

Hi Olu Thank you for placing an order with us and for taking the time to leave a review. We are sorry to hear you are unhappy to be asked for a review after completing checkout. The request at this stage is simply to see how easy customers have found our website to use. We have attempted to place the request for a review in a discreet place after completing checkout so as to not intrude or annoy customers in any way. It is simply intended to gain feedback for improvements to our website and its navigation. We very much appreciate your order and can assure you your order will be dispatched promptly. We hope you like the item you have ordered. We will of course take your feedback on board. Kind regards Andrew Bragg Ties Planet

Posted 9 years ago

Ties Planet is rated 4.9 based on 7,038 reviews