Thunder Buddy Reviews

Name: Thunder Buddy
Address: 312 Arizona Ave, Santa Monica, 312 Arizona Ave, Santa Monica, CA
Rating: 3.96

4.0 Rating 117 Reviews

73 %

of reviewers recommend Thunder Buddy

4.0

Based on 117 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

About Thunder Buddy:

Snugzy: The World's Loveable Mini Me. Create your own Cuddle Buddy online today

Visit Website

Email:

hello@thunderbuddy.com

Write Your review

Tell us how Thunder Buddy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thunder Buddy 5 star review on 24th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unhappy with how they cropped the face. It looks terrible. Very disappointed I wasted my money :(”

Helpful Report

Posted 2 years ago

HI Stacie, Really sorry that the order has arrived and you are not happy with it. If you would like to send across some images of the order to us we will look into this for you and see if the item could have been produced differently or if it was an issue with the image upload. If you send images over to hello@sngzy.com we will resolve this issue for you. Many thanks

Posted 2 years ago

“I have yet to receive it. The company said it’d be here by now and has not responded to any of my questions/concerns”

Helpful Report

Posted 3 years ago

HI Benjamin, Really sorry that the order has not been received yet, I can see that the order has been put on hold at customs https://track.aftership.com/trackings?tracking-numbers=7179525463&courier=dhl Really sorry for the delay, we will contact the courier for you and get this resolved ASAP so that the parcel is delivered to you. Many Thanks and apologies once again.

Posted 2 years ago

“Never got delivered”

Helpful Report

Posted 3 years ago

HI Alex, Really sorry to hear that the order has not arrive with you, please view tracking details below from the courier with the parcel rejected and currently being returned to us. https://track.aftership.com/trackings?tracking-numbers=3295603010&courier=dhl This is due to the recipient not living at the postal address, if you can please contact us with the correct delivery address we will look to see if we can get this redirected for you. Many Thanks

Posted 2 years ago

Thunder Buddy is rated 4.0 based on 117 reviews