Thetford Carpet Warehouse Reviews

Name: Thetford Carpet Warehouse
Rating: 4.97

5.0 Rating 261 Reviews

100 %

of reviewers recommend Thetford Carpet Warehouse

Company Reviews

Metrics

Info

5.0

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thetford Carpet Warehouse:

We are an independent family run business retailing in carpet, vinyl and luxury vinyl tiles.

We offer a free estimate, planning and a Home Choose service. Please call us on 01842 760598 to book your appointment.

Our professional installers will complete your flooring purchase to the highest of standards.

Just need flooring? No worries as delivery is available.

Have old carpet down? We can sort that too and leave you with nothing to worry about except where to put your sofa!

Visit Website

Phone:

01842 760598

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Thetford Carpet Warehouse 5 star review on 9th June 2023

Katrina

Thetford Carpet Warehouse 5 star review on 18th May 2023

Becky

Thetford Carpet Warehouse 5 star review on 22nd February 2023

Madeline

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my new carpet nicely fitted ,cat loves it sleep all night in the corner and don't sleep in his bed any more. I am very pleased with it H Edwards”

Helpful Report

Ha ha Hazel, I'm glad that your cat loves your new carpet too - we aim to please! :)

“Our experience at Thetford Carpet Warehouse was positive. The staff were efficient, friendly and professional when ordering, measuring and most important laying of the carpet. We would highly recommend them if you looking for good service when you need new flooring at competitive prices. Two very satisfied customers. Sam and Cathy Parker”

Helpful Report

Hi Sam and Cathy, thanks for such a lovely review and for your business with us recently. We hope you are enjoying your new carpet and if you need anything in the future, please give us a call :)

“Really happy with service provided and they are so happy to help you. They got keys before we moved in front the estate agents and mesured the floor and gave us a quote. I will use thetford carpet warehouse again in the future”

Helpful Report

“Brett, Gemma and all the team offer a great service. They are friendly, helpful but most of all professional. We have had carpets, Vinyl flooring and furniture from Thetford Carpet Warehouse and each individual purchase has met all expectations. We will certainly be back in the near future and recommend you highly to family and friends.”

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“On time, polite, cleaned up after fitting, very tidy job. What more could you want?”

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“I tried to turn over the very good but all seemed to register. We have bought carpet many times from Brett and have always been very happy woth quality and prices he charges. Brett always tries to do the best deal for the client. I would very much recommend this company.”

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“Brett went above and beyond to make sure everything was done on time for me. Really pleased with the fitting and price. Lovely service, would definitely buy from here again.”

Helpful Report

“Another fantastic carpet bought from Thetford carpet warehouse. As always the service from start to finish was superb, why would you go anywhere else! We certainly wouldnt! Thank you Brett and Gemma once again and also to Tom for his great fitting!”

Helpful Report

“Gema at Carpet Warehouse was happy to take the time required for me to find just the mattress I was looking for. They had just the item I wanted at a very good price, but I needed a different size. It was ordered straight away with no fuss. When it arrived it was brought by Brett who took it up the stairs for me so I had no problems at all. Will call to them again for any other such needs. Vince Gregory”

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“Wonderful Service. Brett brought loads of sample books for us to look at for a few days before we made a decision. Quick return on the quote and absolutely no pressure. The one we choose was lyd stock but Gemma found it and it was fitted on time by a nice fitter. We are really pleased with how it looks and will use for the rest of the house. Pleasure to deal with.”

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“Am pleased with your professional approach to helping me getting my work done. I will be using your business again. Thankyou Alan”

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Hi Alan, thanks for finding us and your business and we do look forward to working with you again in the future!

“Discover Hair would like to say we were very pleased with the service we received from carpet warehouse. They were extremely professional and helpful and we would definitely use them again and have recommended them to our customers. Thank you Brett, Gemma and team for all your help and excellent service.”

Helpful Report

Thanks guys for your business and for recommending us to your customers in the Salon :) It's much appreciated!

“From initial enquiry in shop to final fitting of carpet, the staff were very pleasant and helpful, the price and quality of carpet is excellent. Will definitely return in future and recommend to friends and family. Thank you.”

Helpful Report

Thanks Mr Vince for your recent business with us. With the word of mouth from customer like yourself, advertising their experience with us, we have been able to build up our good reputation locally. Thanks for this and also passing on any reccommendations. It is very much appreciated. If we can be of any help in the future please give us a call.

“First time we have used Thetford Carpet Warehouse as we only recently moved to the area. Gemma & Brett were extremely helpful and Tom did an excellent job fitting our new stair & landing carpet. We require more carpets in the near future and will have no hesitation in returning to Thetford Carpet Warehouse. It's a family run business where customer service has not been forgotten - Thank you P.Reeve”

Helpful Report

Hi Paul, we hope you've settled in to your new home now and thanks for your business and feedback. We are pleased that you love your new flooring and we look forward to seeing you again soon.

“Very happy with the serice and carpet looks great too definitely would recommend to people I know . Thanks helen”

Helpful Report

HI Helen, thanks for your positive review of our business and your experience with us at Thetford Carpet Warehouse. Any customer recommendations are much appreciated :) If we can be of any help in the future please pop by and see us.

“Recently purchased floor covering for bathroom and hall. Thetford Carpet Warehouse came to the house with samples to measure up and quote, I accepted the quote at that time and within 2 weeks a fitter arrived and done a fantastic professional job which greatly impressed me . I would recommend their services whole heartedly John Ashdown Griston”

Helpful Report

Hi Mr Ashdown, thanks so much for your returning business to us. We are pleased that you're impressed by us at all levels and if we can do anything to help you in the future please do not hesitate to pop in and see us :)

“We have had the whole bungalow fitted out with new flooring, everyone is so friendly and helpful. A lovely family run business, we had a little problem with one of the carpets but Brett sorted it so quickly, we wouldn't go anywhere else for our flooring.”

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Hi Miranda, thanks for your lovely review and all of your returning custom. We look forward to seeing you in the soon!

“Lovely family run business, Friendly, Accommodating, and above all, reliable and flexible, providing flooring to all rooms in my 4 bedroom bungalow. My first port of call from now on. Thank you all at Thetford Carpet Warehouse.”

Helpful Report

Thanks for your lovely review. Thanks for your business and we look forward to seeing you again soon.

“TCW have provided us with a great service this year carpeting eight new builds we have built he has pulled out the stops to work around our completion dates as well as working with the trades to ensure the job was done on time and to an excellent standard.”

Helpful Report

All in a days work Richard! Thanks so much for your support over the years and we look forward to seeing you again soon. The new homes that you have just built are lovely and I'm sure there'll be more to come! richard.curtis@amas-ifa.co.uk

“Brilliant service, lovely people. Always use your company. Thank you very much”

Helpful Report

You are very welcome! Thanks for your business and if we can help at all in the future just give us a call.

Thetford Carpet Warehouse is rated 5.0 based on 261 reviews