The Sign Shed Reviews

Name: The Sign Shed
Address: 7 Letchmire Road, Allerton Bywater, Castleford, North Yorkshire
Rating: 4.95

5.0 Rating 2,702 Reviews

99 %

of reviewers recommend The Sign Shed

5.0

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01977220000

Email:

rob@thesignshed.co.uk

Location:

7 Letchmire Road,
Allerton Bywater,
Castleford
North Yorkshire
WF10 2DB

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The Sign Shed 5 star review on 6th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hello Sign shed, thank you so much for your efficient service and always giving extremely good advice. Thanks Gary”

Helpful Report

Posted 3 days ago

Hi Gary. Thanks for your review. Did you mean to leave us a five-star review? It's come through as a one-star review (bad!), but judging by your feedback, you're happy with the service! If you're able to amend it or if you've any queries at all, please let me know. Thanks. Kind regards Rob The Sign Shed

Posted 3 days ago

“I’m waiting this pack for a long time and is still not arrived to me And they just send me the order was delivered but not order with my bussines”

Helpful Report

Posted 3 weeks ago

Hi Bogdan Thank you for your review. The order was dispatched within 24 hours of you placing your order. It sounds like you've had an issue with the delivery by DHL. If you could contact us direct on 01977 220000 or email sales@thesignshed.co.uk, we'd be happy to investigate and contact DHL on your behalf. As you'll appreciate, we can only resolve delivery issues if we are contacted direct if you have a problem. Fortunately, we check reviews on a daily basis and have been alerted to the issue. As with all dispatched orders, you should receive an email from us confirming dispatch of your order and to contact us if the order doesn't arrive within the expected time frame. Kind regards Rob Customer Services at The Sign Shed

Posted 3 weeks ago

“Not as ordered,”

Helpful Report

Posted 4 months ago

Hi I'm sorry to hear that you have had an issue with your order. If you could let us know what the issue is, we'd be happy to help. We're open Monday to Friday 9 am to 5 pm. Please call 01977 220000, or email sales@thesignshed.co.uk Kind regards Rob Customer Services at The Sign Shed

Posted 4 months ago

“Really not impressed and will not be ordering from them again. Unfortunately their website was not showing the correct sign for the order placed and had to ring them when order arrived. Was told to re-order correct item after them having to look into their website issues and return incorrect signs to be credited for wrong item received. It would have cost nearly as much to post back as to what original signs cost so hence very disappointed.”

Helpful Report

Posted 1 year ago

Hi I'm very sorry to hear that you had an issue with the item that you received. When a customer orders the incorrect item we ask that the item be returned, upon which we will automatically refund the postage. The item sent to a customer is as per the product image on the webiste and to the specifications in terms of the size, material and quantity requested. If we have sent the incorrect item to a customer, we always send a replacement the same day, on a next day service and do not request the item(s) to be returned. On rare occasions the incorrect sign is sent out, but we will always rectify this immediately upon notification by the customer as it is our mistake. In which case, the customer should receive the incorrect item the next day. Unfortunately you haven't supplied your name or order number with your review, but we'd be happy to look into the matter and resolve any outstanding issues if you could contact us at sales@thesignshed.co.uk or telephone 01977 220000. At the end of the day, we will always go out of our way to resolve any issues with an order and I'm sorry that you feel that the service you've received is not up to our usual high standards. Kind regards Rob Customer Services at The Sign Shed.

Posted 1 year ago

“Easy to order - even in small volume. Delivery time excellent during these strange and unpredictable times. Quality of signs very good. Many thanks!”

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Posted 5 years ago

“Goods never received.Got in touch with company and said parcel mislaid by royal mail.They are sending goods again via Express service. Will not use again.”

Helpful Report

Posted 1 year ago

The Sign Shed is rated 5.0 based on 2,702 reviews