The Whisky Vault Reviews

Name: The Whisky Vault
Address: Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Leeds
Rating: 4.99

5.0 Rating 1,566 Reviews

100 %

of reviewers recommend The Whisky Vault

Company Reviews

Metrics

Info

5.0

Based on 1,566 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA,
Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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The Whisky Vault 5 star review on 8th June 2024

Sheng ZHONG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice communication and handling.”

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Posted 8 years ago

“Efficient and approachable with a high regard to customer service morals.”

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Posted 8 years ago

“Fast, reliable and reassuring throughout the process.”

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Posted 8 years ago

“They had my favorite whiskey at a price that was significantly less than the next competitor. Shipping was very good, very fast (3 days!) to the US, and the bottles were very well packaged. They even sent the boxes for each bottle for collector's items. Shipping was reasonably priced, especially if you ship 2-6 bottles.”

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Posted 8 years ago

“Well packaged, shipped well within specified time and good contact.”

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Posted 8 years ago

“As a seller prompt response to emails, fair price, immediate payment. I was worried about sending a bottle wothout COD. I had no need to worry.”

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Posted 8 years ago

“Excellent all round service, happy with my whisky bottle. If only just find time to sample!”

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Posted 8 years ago

“Fast and safe shipment of rare whisky, good communication.”

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Posted 8 years ago

“Extremely pleasant first experience purchasing from the Whisky Vault. Very happy recipient of whisky gift.”

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Posted 8 years ago

“Very good webpage, fast international shipping.”

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Posted 8 years ago

“Fast, securely packaged and, most importantly, whisky in condition as described :) :)”

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Posted 8 years ago

“friendly and kind, fast procedure and arrival of whiskies.”

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Posted 8 years ago

“Very happy. Prompt dealing,quick delivery and packaged well.”

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Posted 8 years ago

“Speedy shipping, delighted with rare bottle of Coleburn.”

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Posted 8 years ago

“Communication second to none, shipping within time frame. Very pleased with my first experience at the whiskey vault.”

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Posted 8 years ago

“Order shipped to CA in unreal time and received as described. Awesome.”

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Posted 8 years ago

“A pleasure to deal with. Father's birthday gift sorted and delivered extremely promptly.”

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Posted 8 years ago

“Great customer service!! Amazing delivery time!”

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Posted 8 years ago

“Was much satisfied on the professional and friendly way of communication for the questions that I had and on the proactive actions helping the purchase for the customer.”

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Posted 8 years ago

“Very reputable company, used multiple times now. Always a great service.”

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Posted 8 years ago

The Whisky Vault is rated 5.0 based on 1,566 reviews