The Whirlpool Bath Shop Reviews

4.83 Rating 639 Reviews
98% of reviewers recommend The Whirlpool Bath Shop

About The Whirlpool Bath Shop: Whirlpool bath manufacturer based in Hampshire, England.

We've been manufacturing and delivering whirlpool baths throughout the UK and Europe since 2002.

Visit Website

Phone:
01489 797 130

Email:
info@thewhirlpoolbathshop.com

Location:
10b Herald Ind Estate
Hedge End

Categories:
Home & Garden
Home Furnishing

Are you a business owner?
See Business Solutions
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
95%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Telephone
communication channels
5
Paul Lennard
"Very impressed with the technical knowledge and advise given over phone. Many thanks."
Report
5
Hazel Beaver
"Couldn't have been more helpful. I had bought a bath from bath store and it wasn't at all what I wanted so I had to return it. I wanted to make sure that I purchased a correct one this time. I rang up, and the lady was so helpfully. She went through all the tech specs for me checking internet bath length/ volume and was delightful to deal with. I was warned the lead time would be longer than usual ( by 4 or 5 days) so it wasn't a problem for me. As for the bath ? It's amazing !"
Report
Andrew Holroyd
"Very Please with the Bath & Service, from start to finish couldn't fault the service I wouldn't hesitate to buy from The Whirlpool Bath Shop"
Report
"Very easy to do business with they pulled out all the stops to test a bath at the last minute"
Helpful Report
Visit Website
"Good fast service, customer service was also very"
Helpful Report
"After a lot of research into spa baths we decided to use The Whirlpool bath shop, they were friendly and helpful and gave all the advice which was needed. Delivery was good and all arrived on time."
Helpful Report
"Very impressed with the technical knowledge and advise given over phone. Many thanks."
Helpful Report
"Really pleased with my whirlpool bath. Easy to use website, follow up call great and efficient service. Prompt delivery on a day that suited me. Looks amazing and feels great. Highly recommend."
Helpful Report
"Great service, Bath is amazing. Exceeded expectations"
Helpful Report
"Absolutely delighted with everything. Easy website to use, fantastic staff who deal with things promptly and get back to you if needed. Great communication prior to despatch and the delivery driver most helpful. All in all great product and service. Thank you so much."
Helpful Report
"Buying a bath, especially a fancy whirlpool one, is out of most peoples usual area of comfor, especially doing it online. Have I got the right size, will it fit etc. Using The Whirlpool Bath Shop was a great decision, luck and a bit of Googling brought us together. They were amazing from start to finish."
Helpful Report
"The order was in stock so delivery was very quick! Communication was excellent from the initial query, to the order, to delivery and then providing an after care service! Would defiantly reconmend"
Helpful Report
"I was concerned about buying this type of product online. I did have questions regarding my requirements so I rang them. Most helpful staff who went through everything for me, delivery was made without a hitch. My plumber and electrician installed quickly and I am very pleased with the entire project from start to finish. I would recommend this company without hesitation. My only issue (not with them) is that my bathroom could only take a 700 whirlpool, so if your bathroom will take a larger one I recommend you go for it."
Helpful Report
"I was I bit optimistic buying such an item online with out seeing it properly. But we have a lovely Jacuzzi bath. Really good communication first class service from start to finish Many thanks"
Helpful Report
"Excellent service,from friendly sales staff to delivery service. Would definitely recommend Whirlpool Bath Shop."
Helpful Report
"I ordered a satellite corner whirlpool bath, the correspondence and aftercare was spot on. The bath turned up on a secure pallet when they said it would it was delayed a few days due to stock, simple to connect up minor electrical work prior to installation - running 2 separate feeds one for the lights and one for the pump. Works and looks fab in the new bathroom. Thanks"
Helpful Report
"Great service and delivery was fast. We love our new whirlpool bath"
Helpful Report
"Absolutely superb service from the moment I ordered to the moment the whirlpool was delivered. The whirlpool itself is incredible, best value we could find on the net and we’ve already recommended to our friends and family. A+++"
Helpful Report
"Excellent customer service. Quick response to queries and friendly staff happy to help. Product is excellent value for money and quality made. Would definitely buy from this company again."
Helpful Report
"Great bath once it finally arrived, delay on supercast im told. Then offered a free cleaner and tablets for bath as compensation, didn't arrive with bath. Once fitted customer tried bath jet came off. Teething problem!!! All said and done excellent customer service and sales from Amanda"
Helpful Report
"Couldn't have been more helpful. I had bought a bath from bath store and it wasn't at all what I wanted so I had to return it. I wanted to make sure that I purchased a correct one this time. I rang up, and the lady was so helpfully. She went through all the tech specs for me checking internet bath length/ volume and was delightful to deal with. I was warned the lead time would be longer than usual ( by 4 or 5 days) so it wasn't a problem for me. As for the bath ? It's amazing !"
Helpful Report
"Bath arrived two days after original delivery date due to missing components/electronic control issues!, not really sure which. Delivery driver dropped off the pallet right by the front door but is not to keen to wait while I inspected the product for damages as they have other deliveries to complete, he had no option however as I refused to sign for delivery until I carried out a cursery inspection. Bearing in mind I was on my own at the time of delivery and the bath is tightly wrapped and strapped to two pallets think that as a supplier you should allow a more reasonable amount of time for the goods to be taken off the pallets and indoors for a more thorough inspection before absolving yourselves of any liability for damage incurred in transportation. However product looks great, nice quality, awaiting installation so functionality not yet known. Perhaps an alternative delivery should be considered i.e. two man assisted delivery and unpacking/inspection."
Helpful Report
Thanks for your valuable feedback on delivery Steve.
"The service and delivery we received were well worth 5 stars.well done the whirlpool bath shop"
Helpful Report
The Whirlpool Bath Shop is rated 4.83 based on 639 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support