Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,070 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 28th July 2026

Jacob W

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. There was a slight problem with identifying the correct colour match for my Saab but with very good communication from the seller the problem was easily resolved. Once I had given the information they asked for the order was dispatched the same day and arrived in the post the next day.”

Helpful Report

Posted 2 years ago

Ray, thank you immensely for awarding Touch Up Paint Factory a 5-⭐ rating! Your feedback means the world to us, and we're delighted to hear about your positive experience. We're thrilled that our team could address your concern and turn it into a flawless experience worthy of a perfect rating! Providing exceptional communication and support to our valued customers is always our top priority. Thank you for choosing TUPF and for sharing your wonderful experience. We eagerly anticipate the opportunity to serve you again in the future!

Posted 2 years ago

“Easy to order the paint touch up required. Prompt service. Updated with progress on delivery. Very Good product.”

Helpful Report

Posted 2 years ago

Hello there! Thank you so much for your kind words and the awesome 5-⭐ rating! We're thrilled to hear that we met your expectations with our service, delivery, and especially our product. Your satisfaction means the world to us, and we're grateful for your support!

Posted 2 years ago

“Great service, Paint colour is spot on. Very easy to use.”

Helpful Report

Posted 2 years ago

Hello, Steven! We're delighted to hear that you've found our service to be great, especially with the perfect paint match and the ease of using our product. Your satisfaction is our priority, and we're here to assist you whenever you need us. Thank you for choosing us!

Posted 2 years ago

“Ordered matte grey for my r1 and could only supply the reg, absolutely fantastic colour match and couldn’t be more pleased with the aerosol product 👍”

Helpful Report

Posted 2 years ago

Hello, Steven! We're genuinely pleased to learn that your experience, from ordering to the match, exceeded your expectations. Your glowing feedback is truly appreciated! Thank you for choosing us.

Posted 2 years ago

“Perfect match from just the number plate, they also provided tghe paint code. Great service”

Helpful Report

Posted 2 years ago

We are glad to hear that our paint matched perfectly, and we're honoured to know that you're satisfied with our service. Thank you so much for taking the time to leave us a 5-⭐ review. Your feedback means a lot to us, Stuart!

Posted 2 years ago

“By far the best touch up paint on the market, so easy to order online just pop on your reg and away you go. Brilliant dispatch time and tracking updates mean it’s on your doorstep in a few day.”

Helpful Report

Posted 2 years ago

Thank you for your fantastic review, Grant! We are truly honoured to be considered by you as the best touch-up paint on the market. We're delighted that you found our online ordering process convenient, especially with the use of your registration details. Our team is dedicated to ensuring swift dispatch times and providing comprehensive tracking updates, so it's wonderful to hear that your order reached you promptly. Should you ever require more paint or assistance in the future, please don't hesitate to reach out. We'll be here to help.

Posted 2 years ago

“This is an excellent product for the unskilled at carrying outminor chips in your paint work 0n their vehicle”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Colin! We're delighted to hear that our product has proven effective in addressing minor chips in your vehicle's paintwork. One of TUPF's goal is to make our products that are user-friendly and effective for everyone, regardless of skill level. Your satisfaction is our priority, and we truly appreciate your support.

Posted 2 years ago

“Excellent customer service and prompt delivery. Colour matching is good and easy to apply. Would recommend to anyone”

Helpful Report

Posted 2 years ago

Hello Norman, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service and that your order arrived promptly. We take pride in ensuring accurate colour matching. Your recommendation means a lot to us. Should you or anyone you know need similar products or assistance in the future, we'll be here to help.

Posted 2 years ago

“Excellent service item received promptly and kept informed of order status. Would highly recommend.”

Helpful Report

Posted 2 years ago

Hello Fiona, thank you so much for your glowing ✨ review! We're thrilled to hear that you had such a positive experience with our service. Your recommendation means the world to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Posted 2 years ago

“First class product and service. Great colour match and easy to use.”

Helpful Report

Posted 2 years ago

Thank you for your ⭐⭐⭐⭐⭐ review, Roy! We're thrilled to hear that you found our product and service to be first-class. It's fantastic to know that you also received a perfect match and found it easy to use. Your satisfaction is our priority, and we appreciate your support!

Posted 2 years ago

“Excellent product and service”

Helpful Report

Posted 2 years ago

Thank you, Andrew, for taking the time to share your ⭐⭐⭐⭐⭐ TUPF experience with our product and service. . If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Your support means a lot to us!

Posted 2 years ago

“Finally got to use my touch up pen today as the weather is warm enough and dry. Unfortunately my bonnet was subject to alot of stone chips from previous owners and I saw this product advertised and thought I'd give it a try. Very quick and easy to find correct paint match on website and shipping was 3days I think. Tested on a inconspicuous place first just to check and it was a good match, applied couple coats and yes I can see slightly where I've covered up some chips but for what it is I would recommend anyone to use it especially on small areas, I even did the edge of door and it looks much better. Thank you Paint Factory”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience and results of trying our product, Adam! We're glad to hear that you found our website easy to use and that you were satisfied with the quick shipping. Your recommendation means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“Brilliant company to deal with, excellent colour match, quick delivery, will definitely use again. Highly recommend.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful review, David! We're thrilled to hear that you found us to be a brilliant company to deal with and that you were impressed with the excellent colour match and quick delivery. Your recommendation means the world to us! We're looking forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. We're here to help! 💙

Posted 2 years ago

“Very pleased with the results of this product good match with a lovely finish”

Helpful Report

Posted 2 years ago

Wow! We're glad that you are pleased with the results of using TUPF, especially with the paint match. Thank you so much for your perfect 5-⭐ rating! 💙 Your feedback means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“paint colour right match. thanks”

Helpful Report

Posted 2 years ago

Thank you for your review, William! We're glad to hear that the paint colour was a perfect match for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“Really impressed. My bike was not listed in the Giant list. However, one email and they contacted Giant. Got a paint code and mixed me a perfectly matching touch up.”

Helpful Report

Posted 2 years ago

Thank you for your ⭐⭐⭐⭐⭐ review, John! We're thrilled to hear that we could assist you in obtaining the code for your bike, even when it wasn't listed in the Giant list. Customer satisfaction is our top priority, and we're delighted that we could provide you with the solution you needed. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 💙

Posted 2 years ago

“Great product and excellent quality very happy with purchase good colour match”

Helpful Report

Posted 2 years ago

Thank you for your glowing 5⭐ review, Stephen! We're thrilled to hear that you're happy with your purchase and that you found our product to be of excellent quality with a good colour match. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

“great and a perfect match.”

Helpful Report

Posted 2 years ago

Hi there, John! Thank you so much for sharing your experience with the paint match and we greatly appreciate you leaving us a 5-⭐ rating! 💙

Posted 2 years ago

“Good colour match ,and quality touch up brushes”

Helpful Report

Posted 2 years ago

Thank you for your 5-⭐ review, Brian! We're delighted to hear that you found our colour match to be good and that you're satisfied with the quality of our brushes.

Posted 2 years ago

“Easy site to get the right colour paint. I have used this company a couple of times and service is excellent. Fast delivery and right first time, would recommend and use again.”

Helpful Report

Posted 2 years ago

Hi Robert! It's always wonderful to hear from a loyal customer like yourself. We sincerely appreciate your continued support and for taking the time to share your experience with TUPF! Your ⭐⭐⭐⭐⭐ rating means the world to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Posted 2 years ago

Touch Up Paint Factory is rated 4.5 based on 6,070 reviews