Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,309 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 1st May 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've used Touch up paints and they are first class a perfect match. And a speedy delivery. Thanks Brian hazley”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words, Brian! We're thrilled to hear that the touch-up paints worked perfectly for you again and that you were happy with the speedy delivery. It's always great to know our products are helping keep your vehicle looking its best. Happy driving! 🚗✨

Posted 1 month ago

“Very good 👍”

Helpful Report

Posted 2 months ago

Thank you so much for your review! ⭐⭐⭐⭐⭐

Posted 1 month ago

“Not a perfect match.refinished Scratch stands out as much as original scratch. Supplied paint pen is darker than original bodywork colour. A professional repair will now be necessary to achieve perfect colour match”

Helpful Report

Posted 2 months ago

Thanks for your feedback, Paul! We completely understand how frustrating it can be when the colour match isn’t quite right. Our team has already reached out to you and would love to assist further—please do let us know if you still need any help. We're here to make things right!

Posted 1 month ago

“Would like to write a review but not received item yet”

Helpful Report

Posted 2 months ago

Hi Kevin, we're sorry to hear that your order hasn't arrived yet. It looks like our team has already reached out to you—could you please let us know if you're still experiencing any issues? We're happy to help!

Posted 1 month ago

“The paint is a very good match did the edge of the front door they was some chips went on well looks well thanks”

Helpful Report

Posted 2 months ago

We’re so pleased to hear you had such a good experience with the paint.

Posted 2 months ago

“Very god quality paint and quick delivery.”

Helpful Report

Posted 2 months ago

Thanks so much for your wonderful review, Philip! We’re delighted to hear you had a lovely experience.

Posted 2 months ago

“Item not received.”

Helpful Report

Posted 2 months ago

Hello Michael, we are sorry to hear if you have not received your order but it seems that our team has already contacted you and provided you the information and update with your order. If you have not received your order, please do respond to it so we can investigate. Thank you.

Posted 2 months ago

“Easy to deal with. Colour match was 100% spot on as they say.”

Helpful Report

Posted 2 months ago

Awesome, Chris! Thank you so much for sharing your experience. ⭐⭐⭐⭐⭐

Posted 2 months ago

“Great match colour touch up paint pen ,good value, will use again no problem at all”

Helpful Report

Posted 2 months ago

How lovely of you to leave such a glowing review! We’re so pleased you had a great experience with us.

Posted 2 months ago

“Very quick delivery. Repair carried out by dent repair man and he was very impressed with paint pen. Impossible to see where paint has been used. Very happy with it all, many thanks.”

Helpful Report

Posted 2 months ago

Cheers for the glowing review! It’s fantastic to know we exceeded your expectations.

Posted 2 months ago

“The Spray can I ordered was a fantastic color match and arrived very quickly. It had a very good spray pattern of higher quality than most rattle cans. I would definitely recommend the touch of paint factory.”

Helpful Report

Posted 2 months ago

Hello Paul! Cheers for the glowing review! ⭐⭐⭐⭐⭐

Posted 2 months ago

“Colour was pretty good but the applicator was really bad and the paint was too thick to fill the end of the applicator and ended up leaving a poor finish in which I had to spend alot of time and effort to rectify.”

Helpful Report

Posted 2 months ago

Hello Steven, we're sorry to hear about your experience and truly appreciate your feedback. Could you please share more details with us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495? We want to understand the issue better so we can explore how we can assist you. Your satisfaction is our priority, and we’re committed to resolving this for you.

Posted 2 months ago

“very good colour match and easy to follow instructions and easy to use and apply and fast service to”

Helpful Report

Posted 2 months ago

We’re absolutely over the moon with your feedback, Robert! Thanks for the 5 stars and for taking the time to share your experience.

Posted 2 months ago

“Ordered touch up pen and brushes . Touch up pen arrived with no brushes , quickly sorted brushes arrived next day . Great service”

Helpful Report

Posted 2 months ago

Hello Scott! Thank you so much for working with us to resolve the issue with the brushes and we appreciate you sharing your experience with us.

Posted 2 months ago

“Excellent match and was delivered very quickly.”

Helpful Report

Posted 2 months ago

Wonderful, Daniel! Thank you so much for sharing your experience with us. 💙

Posted 2 months ago

“Ordered the paint pen to touch up a few small stone chips on my wife's car. Colour match looks great but as the car is brand new it should be a good match. Was easy to apply and as stated a great match.”

Helpful Report

Posted 2 months ago

Hello John, thank you for sharing your feedback! We’re glad to hear the paint pen worked well for your wife’s car and that the colour match was spot on. We appreciate your review and hope the touch-ups continue to look great! Happy driving!

Posted 2 months ago

“Good match on colour”

Helpful Report

Posted 2 months ago

Awesome! Thank you so much for providing feedback with the paint match, John! 🥂

Posted 2 months ago

“Great service. Paint a perfect match.”

Helpful Report

Posted 2 months ago

Thanks so much for the 5 stars and for sharing your positive experience with us, Michael. ⭐⭐⭐⭐⭐

Posted 2 months ago

“as described. good product. fast delivery”

Helpful Report

Posted 2 months ago

Hello Daniel, we appreciate your feedback and if there's anything that we can do to improve your experience do let us know. We're always here glad to help!

Posted 2 months ago

“Every time 100% match”

Helpful Report

Posted 2 months ago

Awesome, Eliot! 💙

Posted 2 months ago

Touch Up Paint Factory is rated 4.6 based on 4,309 reviews