Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,248 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 28th December 2025

146

Anonymous

Anonymous // 01/01/2019

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“Very easy to use, great colour match and a world away from the normal accessory shop rattle cans - fade out product is a great way to blend in the repair.”

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Posted 3 months ago

Thank you for sharing an image and your experience with us, Andrew. This shows how Touch Up Paint Factory works.

Posted 2 months ago

“I’m by no means an expert but colour match was brilliant and it is now protected from elements Thank you”

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Posted 3 months ago

Thank you for your feedback, Colin. This is exactly what Touch Up Paint Factory strives for — to provide all our customers with the basic tools needed to start their repairs and confidently complete a DIY job, even without prior experience.

Posted 2 months ago

“Good paint match”

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Posted 3 months ago

Appreciate the feedback with the paint match, Scott.

Posted 2 months ago

“Easy to order and pay with prompt delivery. Have not used the paint pen yet.”

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Posted 3 months ago

Thanks a ton for the review, Henry! We are excited for you to try the system.

Posted 2 months ago

“Excellentservice very prompt and quick delivery”

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Posted 3 months ago

Thanks so much for your awesome review, Philip!

Posted 2 months ago

“I recieved the paint within 3 working day paint was spot on very pleased with the couloir match would advice on this company first class service thank you”

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Posted 3 months ago

Hi there, Kenneth! Thank you so much for sharing your positive experience using Touch Up Paint Factory.

Posted 2 months ago

“Order arrived in 48 hours as detailed by supplier, paint match is perfect, chips on door edges have gone. Thank you.”

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Posted 3 months ago

We appreciate your detailed feedback, Ray!

Posted 2 months ago

“Ordered twice, for my car and my mums. The paint is amazing and matches very well. Very easy to apply. Highly recommend.”

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Posted 3 months ago

Thank you for your feedback. We're glad we could meet your expectations for you and your Mums car, Will.

Posted 2 months ago

“Colour is a good match, easy to use and yes a good product.”

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Posted 3 months ago

We're grateful for your positive review. Thank you, Richard!

Posted 2 months ago

“highly recommend the colour match is spot on which is great for a metallic paint. had tried small 30 ml bottle for touching up stone chip from elsewhere gave the same information reg and vin number colur was nothing like So i would say touch up paint Factory can be relied upon.”

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Posted 3 months ago

Thank you so much for giving us a try, Steven, especially after your first attempt didn’t go as expected. We’re happy to hear that our paint delivered — that’s exactly why we stand by our 100% colour match guarantee.

Posted 2 months ago

“My vehicle was repaired by a relative who had worked in this trade for a number of years. In his opinion the primer and spray were of high quality and a perfect colour match! Can't fault for prompt delivery and product quality. Thank you.”

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Posted 3 months ago

Wow! Thank you so much for sharing this with us, Debra. At Touch Up Paint Factory, we’re committed to ensuring quality and satisfaction for all our customers from start to finish. We really appreciate you passing along the positive feedback from your relative about the quality of our product. It means a lot to us!

Posted 2 months ago

“Quality paint. Perfect match, Quick delivery”

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Posted 3 months ago

Thank you for your kind words and support, Mark.

Posted 2 months ago

“Arrived faster than I expected came with everything I needed perfect colour really easy to use very happy”

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Posted 3 months ago

Thank you for your feedback regarding the delivery and paint match, Simon. We’re so pleased to hear that you’re satisfied with your experience!

Posted 2 months ago

“Fast delivery, well packaged, excellent colour match, highly recommended.”

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Posted 3 months ago

“Primer I thought was going to be light Grey ,it was black , car paint didn’t flow though the felt nib and seemed to be short on paint, disappointed”

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Posted 3 months ago

Hi Christopher, Sorry to hear about the issues with the primer and paint. It sounds frustrating, and we completely understand your disappointment. Could you email us at info@touchuppaintfactory.co.uk with your order details? We’ll look into it and work on a solution to make this right.

Posted 3 months ago

“Very satisfied with the colour match”

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Posted 3 months ago

Many thanks for your review and your trust in us, John.

Posted 2 months ago

“Absolutely rubbish use a permanent marker instead , My review will stay the same despite asking me to edit it , the complaint is still the same! The product doesn’t work , yes they have reached out and asked for pictures, but it has not been resolved, I wasn’t expecting miracles but all the product for is make the surrounding area darker and nothing on the scratch!!! Don’t ask for reviews if you don’t want the truth!!!”

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Posted 3 months ago

Oh my, Jimmy! We are sorry to hear about your experience. This is not the experience that we want you to have. May we ask that you contact us at info@touchuppaintfactory.co.uk so we can provide you assistance with the issue experienced.

Posted 3 months ago

“I haven’t received my item yet & it’s been well over a week”

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Posted 3 months ago

Hello Trevor, we apologise if you have not received your order yet. May we know if this has already been addressed? if not, may we ask that you email us at info@touchuppaintfactory.co.uk so our team can look into your order and provide you an update with its status.

Posted 3 months ago

“I have bought touch up paint from other companies for my rover 75 and paid more for a lesser amount. I found this company on the internet, great value for money. 100% colour match and also given anti-static wax & grease remover. I would highly recommend this company to any of my friends and relatives, if I need any more I don't need to look anywhere else.”

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Posted 3 months ago

Awesome, James! We’re really glad you found us. While we can’t change the past, it means a lot that you now consider us your go-to touch-up paint company moving forward. It’s a real honour to be your first choice. We look forward to helping you and your car again in the future — and remember, the team is always here whenever you need us!

Posted 2 months ago

“Perfect colour match”

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Posted 3 months ago

Thank you so much for sharing your perfect match experience with TUPF, Michael!

Posted 2 months ago

Touch Up Paint Factory is rated 4.6 based on 5,248 reviews