|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Postal Service
|
|
Average Delivery Time
|
Within 5 Days
|
|
On-time Delivery
|
Greater than
91%
|
|
Accurate And Undamaged Orders
|
96%
|
|
Customer Service
|
|
|
Communication Channels
|
Email
|
|
Queries Resolved In
|
Under An Hour
|
About The Soap Story:
Our products are made with extra special vegan and plant based ingredients. We don’t make soap for the sake of making soap. We make soap that is extra kind. Soap that smells extra lovely. Soap with essential oils. Soap that makes you happy.
Our team is tight considering our output and reach, we have under 30 members of staff across production , office, warehouse and more. We work really hard, with pure love , to keep our quality high and our customer happy.
Being Vegan friendly and Cruelty Free is very important to everyone here at The Soap Story ( we’ve been preaching this for almost 40 years believe it or not .! ) We are big animal lovers , with some pets even making an appearance in the office now and again. We’re also family friendly with mothers and daughters, fathers and sons all working together.! Children and babies are also known to pop into the HQ to visit mum or dad.! Het if you aren’t a relative, you feel like part of a family regardless. We wish to extend this vibe onto our customers and Soap Squad. You are part of the family too.!
Email:
hello@thesoapstory.com
Location:
Registered office 1 Sloefield Drive, Carrickfergus,
BT38 8GX
