The Soap Story Reviews

Name: The Soap Story
Rating: 4.88

4.9 Rating 168 Reviews

97 %

of reviewers recommend The Soap Story

4.9

Based on 168 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About The Soap Story:

Our products are made with extra special vegan and plant based ingredients. We don’t make soap for the sake of making soap. We make soap that is extra kind. Soap that smells extra lovely. Soap with essential oils. Soap that makes you happy.

Our team is tight considering our output and reach, we have under 30 members of staff across production , office, warehouse and more. We work really hard, with pure love , to keep our quality high and our customer happy.

Being Vegan friendly and Cruelty Free is very important to everyone here at The Soap Story ( we’ve been preaching this for almost 40 years believe it or not .! ) We are big animal lovers , with some pets even making an appearance in the office now and again. We’re also family friendly with mothers and daughters, fathers and sons all working together.! Children and babies are also known to pop into the HQ to visit mum or dad.! Het if you aren’t a relative, you feel like part of a family regardless. We wish to extend this vibe onto our customers and Soap Squad. You are part of the family too.!

Visit Website

Email:

hello@thesoapstory.com

Location:

Registered office 1 Sloefield Drive, Carrickfergus,
BT38 8GX

Write Your review

Tell us how The Soap Story made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Soap Story 5 star review on 8th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love, love, love the Soap Story's soap sponges! I treat myself to a couple of them every few months and love how fresh and clean they make me feel when I use them. The soap sponges smell so delicious and I get annoyed that they last so long because I always want to start the next one as soon as possible! I've bought a few as gifts for friends and they love them too. Prices are good and delivery is very fast, plus the complimentary soap swirl is such a nice treat - I would 100% recommend.”