The Original Bed Company Reviews

4.8 Rating 2,070 Reviews
96 %
of reviewers recommend The Original Bed Company
4.8
Based on 2,070 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Original Bed Company Reviews
Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The Original Bed Company 5 star review on 2nd May 2024
IMELDA
The Original Bed Company 5 star review on 2nd May 2024
Susanna
The Original Bed Company 5 star review on 10th April 2024
COURTNEY
The Original Bed Company 5 star review on 4th April 2024
PATRICIA
The Original Bed Company 5 star review on 3rd April 2024
Anonymous
The Original Bed Company 5 star review on 14th March 2024
Anonymous
The Original Bed Company 5 star review on 24th February 2024
ED
309
Anonymous
Anonymous  // 01/01/2019
5
SHAY
I love the bed, it’s extremely well made, looks beautiful and is very sturdy. I wouldn’t normally of considered a metal bed, but I’m loving it! It was also well packaged and delivered on time.
The Original Bed Company 5 star review on 25th May 2022
Helpful Report
Posted 1 year ago
5
SARAH
Everything from keeping in touch to customer service as I ordered a drawer too that could of come separate or together but would mean a wait. I was impressed with the service. The bed is flippin amazing as well as a statement it’s very comfortable with no noises or movement. I like the space underneath the drawer work really well and you know it’s going to last. Would def buy again if I need another room doing.
The Original Bed Company 5 star review on 18th May 2022
Helpful Report
Posted 1 year ago
4
Kate
Had the beds delivered to France, love the beds. Good quality, sturdy and comfy. One bed was damaged (hence 4 stars) when it arrived (broken leg) however it was quickly replaced no problem. Will order again.
The Original Bed Company 4 star review on 11th May 2022 The Original Bed Company 4 star review on 11th May 2022 The Original Bed Company 4 star review on 11th May 2022
Helpful Report
Posted 1 year ago
5
LAURA
Great quality furniture, easy to put together and looks fantastic! I hesitated as this was quite a big purchase for me, but the bed had the look I wanted and I knew from the reviews that it would be sturdy and high quality. I've had other less expensive beds before that just don't match up, with slats breaking after a few uses etc, so it really is worth it - the slats are very strong by the way! Great customer service, fast delivery arrived on time and looking good! Thank you OBC!
The Original Bed Company 5 star review on 6th May 2022 The Original Bed Company 5 star review on 6th May 2022 The Original Bed Company 5 star review on 6th May 2022
Helpful Report
Posted 1 year ago
5
VALERIE
Bed frame and mattress are as described. Beautiful painted finish on bed frame, perfect design. Very comfortable mattress. No hassle with ordering or delivery. I am content! The only problem, is trying to get out of it in the morning.
The Original Bed Company 5 star review on 4th May 2022
Helpful Report
Posted 2 years ago
5
JUNE
Well made stylish bed with the most comfortable mattress for a brilliant nights sleep thank you
The Original Bed Company 5 star review on 3rd May 2022
Helpful Report
Posted 2 years ago
5
JANE
Had to wait 10 weeks but it was worth every day of it, the bed is beautiful, fits the décor perfectly and makes it feel as if we are sleeping at a Boutique hotel every night! Love it!
The Original Bed Company 5 star review on 28th April 2022 The Original Bed Company 5 star review on 28th April 2022
Helpful Report
Posted 2 years ago
5
ANGUS
Prompt delivery & well packaged. A good looking & well engineered product. Easy assembly with clear instructions. I’m very satisfied with the purchase.
The Original Bed Company 5 star review on 8th April 2022 The Original Bed Company 5 star review on 8th April 2022
Helpful Report
Posted 2 years ago
5
Kate
Loving my beds. One was delivered with a broken leg but was quickly replaced no quibbles. Very sturdy and good looking. Perfect for our French place ☺️
The Original Bed Company 5 star review on 8th April 2022 The Original Bed Company 5 star review on 8th April 2022
Helpful Report
Posted 2 years ago
5
Col
After years of continually repairing the slats on sub £350 frames and tightening loose screws and bolts, only to find that the bed frames over a few years lose ridgity and support we started exploring higher price brackets. We decided we wanted to find a sprung slat base that had quality, elongevity and aesthetics. The one main priority in the search was a company that had done away with the plastic slat supports that always break and the slats ride all over the place. After much searching and disappointing results where other more expensive frame companies still used inferior plastic fitments. On the OBC site looking closely at the pictures we felt sure they had a better system, appearing to be metal supports welded to the frame. I feel OBC OUGHT PROMOTE THIS ELEMENT MORE EFFECTIVELY ON THEIR WRITE UPS. We ordered the Selkirk kingsize bed frame a juno wool mattress to suit before Christmas 2021. With the no quibble guarantee return policy, we had nothing to loose! They even reassured us the mattress could be used without the polythene cover, and still qualify for return. The frame arrived in perfect condition and the delivery staff were most cordial and helpful. The frame went together very easily and was so stable and looked beautiful. The mattress looks great, was spotless and excellent depth. The retro stripe look is great, but who cares, I sleep on top of the sheets 😂😂😂🍷nice tho.... The adjustable height is great, as I've got it high for storage underneath and feel like a kid sitting on the edge of the bed with feet swinging... Kool... The mattress is firm enough and soft enough! Or should I say perfect, supportive, sumptuous and again takes me back to being a kid again, when I loved the feel and comfort of my bed. All in all I won't be returning either, so sorry to those who wanted a returns bargain! Lol.... Thank guys and gals at OBC, your great, the products great and the delivery was great. And of course the return policy is great if your crazy enough not to keep it. But please OBC sell the fitment of the slats, separate detailed photos and write up! It's a game changer !!! 🥃🍷🍷🥃😎
The Original Bed Company 5 star review on 7th April 2022
Helpful Report
Posted 2 years ago
5
CARON
Delivered as arranged. No problem to assemble, but there were two of us. It is a heavy, solid and good quality bed. It has two height settings, I had it on the highest initially but have now had it lowered. It is a very comfortable bed and I would purchase from 'The Original Bed Company' again. I love it!***********
The Original Bed Company 5 star review on 6th April 2022
Helpful Report
Posted 2 years ago
5
CHRISTINE
I've bought two iron bed frames and one mattress from The Original Bed Company now and will be buying a third shortly for a spare room. Had my first one for about four years now and haven't had a squeak from it in all that time, it's still solid. Bought the second a few months ago along with one of the mattresses and the frame is the same great quality. The mattress is the most comfortable one I've ever had and I wish I'd bought one for the first bed at the time as well. Overall great looks and quality, I've recommended them to friends and will be buying from them again.
The Original Bed Company 5 star review on 8th March 2022
Helpful Report
Posted 2 years ago
5
SARAH
No issues with this company at all. Bed arrived when they said it would and is really solid and good quality at a very reasonable price.
The Original Bed Company 5 star review on 21st February 2022 The Original Bed Company 5 star review on 21st February 2022
Helpful Report
Posted 2 years ago
5
Kerry
Always excellent quality, service and value - amazing bed & mattress
The Original Bed Company 5 star review on 12th February 2022
Helpful Report
Posted 2 years ago
5
ANNIKA
Lovely very sturdy high quality bed - very happy!
The Original Bed Company 5 star review on 6th February 2022 The Original Bed Company 5 star review on 6th February 2022 The Original Bed Company 5 star review on 6th February 2022
Helpful Report
Posted 2 years ago
5
Sally E
I am absolutely thrilled with my Athena low end bed. The quality is outstanding and it arrived well packed and in perfect condition. Thank you OBC, I would not hesitate to recommend your products and excellent service.
The Original Bed Company 5 star review on 5th February 2022 The Original Bed Company 5 star review on 5th February 2022
Helpful Report
Posted 2 years ago
5
Peter M
We were not blown away by the range of beds at the London store, but the customer service was very good and we were able to see how well made and sturdy the beds were and we tried the mattresses for comfort too. At the beginning of November we eventually opted for the super king Selkirk in pewter with nickel finials and a firm mattress, not expecting the bed to be with us until the New Year. During the 10th week after placing the order I emailed to ask for an estimated delivery date, bearing in mind the Christmas break and the many Covid related staff absences. I received a very apologetic email the very next day with a delivery date for the following week. Sure enough, Arrow made contact to arrange delivery within that time. The two guys who delivered the bed were happy to manhandle it upstairs for us. The bed was very well packaged (necessitating a trip to the local recycling centre) and although I've seen clearer instructions, I've also seen far worse. The accompanying tools were fairly basic but to be honest who doesn't have a spanner and Allen key in their toolbox? Once assembled the bed looks and feels amazing. The construction is solid and sturdy - no squeaking etc and the mattress is just perfect too. Having trawled the local bed stores and failing to be inspired by a whole range of divans, ottomans, headboards and sleigh beds, we were so glad that we made the day trip to London to visit the Original Bed Company. Looking forward to many years of comfortable sleeping!
The Original Bed Company 5 star review on 31st January 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
We love our new bed! We’re a big couple, but this bed is solid! Clear and concise instructions for assembling, superb quality throughout…we just can’t fault it.
The Original Bed Company 5 star review on 21st January 2022
Helpful Report
Posted 2 years ago
5
LESLEY
I am so pleased with my new bed , it’s beautiful , well made and easy to put together , it is very sturdy .The delivery men were so help and professional wore face covering . I would purchase again from the Original bed company , they kept me up today with date and time of delivery . Thank you
The Original Bed Company 5 star review on 21st January 2022
Helpful Report
Posted 2 years ago
5
NICOLA
Love our new bed. Looks very classy and so easy to put together. Great quality and strong. We got a drawer out into ours and it's again, really simple to fit.
The Original Bed Company 5 star review on 14th December 2021
Helpful Report
Posted 2 years ago
5
Will G
Great service, great products and great prices! We spent ages travelling around looking at different beds but we couldn't find the quality we wanted without the price being exorbitant, until we found the Original Bed Company online. We took a trip to the Corby showroom where Nick was really helpful and answered all of our questions and we were able to look at both the quality and an assortment of bed types. (Just one word of warning if you are thinking of visiting the Corby showroom, it is upstairs and there isn't a lift.) We ordered a bed and mattress and were then quickly contacted by the delivery company and given a date and time for delivery. The two men that delivered it were really helpful too. Less than a week from order to delivery is pretty impressive. The bed was well packaged and assembly was very straightforward and didn't take too long. The quality of the bed really stood out as we were putting it together and once assembled, it was very solid and had no annoying rattles or wobbles. The mattress did have a slight bamboo smell but this went completely after just a few days, just like others have already said, so we were prepared for it. We have had the bed and mattress for about four weeks now and are really delighted with it. We can't recommend the company highly enough!
The Original Bed Company 5 star review on 5th December 2021 The Original Bed Company 5 star review on 5th December 2021 The Original Bed Company 5 star review on 5th December 2021 The Original Bed Company 5 star review on 5th December 2021 The Original Bed Company 5 star review on 5th December 2021
Helpful Report
Posted 2 years ago
5
Virginie
I’m delighted with my new bed - the OBC team was helpful during the ordering process with customized measurements. There was a slight delivery issue (due to courier not OBC) which customer support solved quickly and efficiently- Assembly is straightforward - I managed to put it all together all by myself . Super sturdy , high quality and a very reasonable price - not to mention gorgeous. Very pleased and would not hesitate to recommend this company
The Original Bed Company 5 star review on 2nd December 2021
Helpful Report
Posted 2 years ago
5
Harriet
Everything was a breeze with the OBC - from purchase to delivery and putting the bed together. Everyone I spoke to on the team was lovely and the bed itself is an absolute delight - and so pretty too! Would highly recommend :D
The Original Bed Company 5 star review on 12th November 2021 The Original Bed Company 5 star review on 12th November 2021
Helpful Report
Posted 2 years ago
5
ANDREW
We were looking to upgrade my daughters cot bed when I found your web site. Ordered a single metal framed bed. It arrived when you said, beautifully made and easy to put together. A quality product - so much so we ordered a king size in the same design for us and can’t wait for that to arrive!
The Original Bed Company 5 star review on 9th November 2021
Helpful Report
Posted 2 years ago
5
CORINNE
We love our bed! Super fast delivery, rock solid quality build, easy to assemble, and the look is exactly what we were going for. So much more affordable than other super king options and much better looking than fabric frames. This will be a forever piece.
The Original Bed Company 5 star review on 3rd November 2021
Helpful Report
Posted 2 years ago
5
REBECCA
I ordered two Original Bed Co. iron beds for my beach home in North Carolina. They are gorgeous and great quality! I was able to easily assemble the beds by myself based on the easy-to-follow instructions and video from OBC.
The Original Bed Company 5 star review on 28th October 2021
Helpful Report
Posted 2 years ago
5
SANDRA
So So happy with my purcase, my bed looks lovely and is so comfortable, i ordered the matress also which is firm just as i wanted. My delivery came so quickly and i managed to put it together by myself. Thank you the Original Bed Co. Would definately recommend.
The Original Bed Company 5 star review on 28th October 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
I was so pleased with my bed. I did have to wait a bit but was kept informed and it absolutely fulfilled all my expectations. It was a dream to assemble and I love the high setting. It is so comfortable. I had also previously bought one for my son. I would definitely recommend this company.
The Original Bed Company 5 star review on 28th October 2021
Helpful Report
Posted 2 years ago
5
C.j
So happy with our purchase. A beautiful, strong, no noise bed - all at a reasonable price. I couldn’t find images of the silver paint option on the website but we chanced it and are happy with the result. A beautiful grey-silver that’s not too shiny.
The Original Bed Company 5 star review on 25th October 2021 The Original Bed Company 5 star review on 25th October 2021 The Original Bed Company 5 star review on 25th October 2021
Helpful Report
Posted 2 years ago
5
JOSEPH
Bought two beds when moving to my new barn conversion home. An Olivia in satin white which complements the guest room perfectly. And also a Selkirk in glossy ivory with Chromo Finials and wow such a majestic bed in a traditional setting master bedroom. Both beds delivered quickly and easy to build. Neither has ever creaked or come loose, just so well made. Would certainly recommend the Original Bed Company products.
The Original Bed Company 5 star review on 21st October 2021 The Original Bed Company 5 star review on 21st October 2021
Helpful Report
Posted 2 years ago
The Original Bed Company is rated 4.8 based on 2,070 reviews