The Mac Store Reviews

4.62 Rating 98 Reviews
91 %
of reviewers recommend The Mac Store
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read The Mac Store  Reviews
Visit Website





46 Quebec Street

Write Your review

Tell us how The Mac Store made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
Fast efficient service
Helpful Report
My refurbished mac arrived but there was a problem with the numbers on the keyboard. I called them and they sent out a courier to collect it and sent me another mac two days later at no extra charge. Very good customer service. And my mac works great.
Helpful Report
Helpful Report
Great service and products!
Helpful Report
THanks Simon - very kind!
Very good and quick service.
Helpful Report
Thanks for the 5 stars : )
Been trying for the last 2 weeks to return a Mac I no longer want I tried to sell it on but the offer was drastically reduced due to screen peeling (anti glare peel missing) I made them aware of this and keep being asked to send pictures which is hard to see with the eye never mind a camera at the moment my klarna payments have paused due to this issue Customer support could be better but couldn’t fault the delivery speed
Helpful Report
Ive bought a 27” iMac and a iPhone from them and both are in good condition and delivered fast. I will always look here first for anything Mac
Helpful Report
Fantastic to hear! Thanks for 5 stars Graham, much appreciated.
Highly recommend, brought a top spec Mac book pro, like new, and saved a few quid in the process
Helpful Report
Brilliant - saving money and the environment too - win win!
Really great service, and very quick delivery. 10/10 would recommend.
Helpful Report
Thanks Mike!
Really excellent service and advice and product as described. Thank you the Mac Store
Helpful Report
Cheers Gareth!
Quick delivery of an absolutely pristine MacBook Pro. Half the price of a new one (and it’s only two years old). If you’re not the sort of person that has to have the latest piece of kit, this route is very worthwhile. I’ve saved about £1000 for my company on the purchase price and still got twice the RAM I had before - and I honestly can’t tell the difference.
Helpful Report
Fantastic, Judy - enjoy your new MacBook Pro!
As usual, great service from the team, effortless purchase, great communication and a speedy data transfer. Thanks guys !
Helpful Report
Brilliant to hear, Geraint - thanks!
The Mac Store have given me really excellent service providing me with a MacBook Pro in perfect condition and operating order. Very pleased.
Helpful Report
Great to hear, Gareth!
Answered my query about operating system quickly! Great range and specs specialising for people who do music production and editing. Finance available too which has saved my life after my old Mac broke.
Helpful Report
Great to hear your feedback, Adam - thanks!
I was originally sold an item that had already been sold and not removed from the site. I was called to be informed of the mistake and the issue was dealt with professionally and quickly. I was sold a cheaper and better quality laptop in replacement of the previous one. Shipping took 2 days and the laptop is in great condition.
Helpful Report
Hi Freya, thanks for taking the time to leave a review - and glad you're happy with your new, refurbed MacBook!
great service, great guys, best advice... what more do we need?! I wouldn't go anywhere else!
Helpful Report
Great - thanks for the 5 stars, Nick!
I bought a reconditioned iPhone for my wife and you kindly transferred the photos on her old Samsung phone onto the iPhone for no charge. The service was excellent, and I would recommend the company to anyone. Thank you.
Helpful Report
Fabulous - thanks so much Randall - much appreciated!
Delivery was super fast and the item I bought is in excellent condition.
Helpful Report
That's great to hear - thanks Deborah!
Really helpful on the phone with ‘technical’ advice, David was really happy to help! We now have a great iMac air and are really pleased that we chose the Mac Store. Thank you
Helpful Report
That's great to hear, Frank - thanks!
The support I have had has been 1st class. The new Mabook Air is great and such a benefit. I will be in touch with David to get help in accessing my contacts from my iPhone.
Helpful Report
Enjoy your MacBook Bob - thanks for the kind words.
The Mac Store is rated 4.62 based on 98 reviews