Super Technology Reviews

Name: Super Technology
Address: 46 Quebec Street, Brighton
Rating: 4.63

4.6 Rating 120 Reviews

91 %

of reviewers recommend Super Technology

Company Reviews

Metrics

Info

4.6

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273921127

Email:

sales@themacstore.co.uk

Location:

46 Quebec Street
Brighton
BN2 9UZ

Write Your review

Tell us how Super Technology made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used the Mac Store a few times now, either for buying refurbished or for repairs/upgrades. They are reasonably priced and helpful. The reason I didn't give 4 or 5 stars is that when I recently bought a PowerBook using the online store, it wasn't clear who exactly I was buying the machine from as it seemed to go through to a 3rd party store and I seem have 2 or three different company names on website, emails, and invoice. I worry slightly that if there is an issue I may be passed from one to the other a little - hopefully not.”

Helpful Report

Thank you for your review and helpful feedback. We've recently re-branded all our shops which now means MacMan (our repair workshops) are now called Fixio and our online store, The Mac Store, is now rebranded to SuperTechnology. Your order was placed during the transition phase of the online store re-brand which is why you may have seen different names throughout your order, we're sorry for the confusion this may have caused and we can assure you it was all entirely us throughout this process as we never outsource to 3rd Parties. We've tried to keep existing customers up to date about the brand changes that have happened over the last few weeks in effort to prevent confusion via emails and social media. Sorry we hadn’t managed to make it clear in this instance though. Thanks again for the feedback and please call us on 01273 921127 if you need any help with anything further.

“I bought a good value reconditioned iPad Pro. The delivery was timely and I am very pleased with the product. Unfortunately, the wrong charging cable was included so I had to go in to Tunbridge Wells to collect the correct one or wait for it to be delivered in Christmas week. As ever, the staff are very amenable and sorted it very quickly and sent me on my way. A human error, sorted quickly and efficiently.”

Helpful Report

“Order to delivery time is too long in my opinion”

Helpful Report

“I bought a second hand iMac from them. It was very slow, and wouldn't run various programs, specifically Firefox and Office, but one or two others as well. I took it back, they replaced the disk drive with an SSD (£270), and now it runs much faster, but the software still does not run properly. I left the problem with them, but still have not heard back. In the meantime, Apple has checked the machine out, and physically all is well, so this review would be five stars if that was all that mattered. Unfortunately, good though they are at hardware, and you can buy from them with safety, after that you're on your own, which is why they only get three stars”

Helpful Report

Super Technology is rated 4.6 based on 120 reviews