The Insurance Store Reviews

5.00 Rating 42 Reviews
100 %
of reviewers recommend The Insurance Store
Merchant Metrics
Customer Service
Communication Channels
Live Chat
Read The Insurance Store Reviews

Write Your review

Tell us how The Insurance Store made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
Very professional insurance sorted promptly would recommend friendly staff
Posted 1 year ago
I've been a customer since before it was known as the insurance store, occasionally I compare the market for car, home and general cover but each time I find the best price here for the service, support and reliable cover. The service and support is second to none, on the odd occasion in 20 years I've needed to claim they have made the process simple and painless. All our family now benefit from the personal service they provide. Delighted to be able to award the top level recognition as it's the least they deserve.
Posted 3 years ago
Justin has made car insurance a breeze, it is so easy to get through to someone on the phone or you can just pop into the store. Theres no automated robot making you angry, just a couple of rings and you are through to a helpful human! Justin has always got a cheaper quote for me and as an under 25 year old, insurance companies make us pay a premium! I wouldn’t hesistate at all to use the insurance store. Justin is very honest and truly does his best to help and it can never hurt to give them a call
Posted 3 years ago
Fast professional and to the point.
Posted 3 years ago
Excellent and unselfish service with car insurance
Posted 3 years ago
good speedy service. Helpful advice given.
Posted 3 years ago
I've been using The Insurance Store for all of my Insurance needs for the last 10 years. They came highly recommended by a friend and i can see why. Friendly, knowledgeable and I'm always taken care of promptly and with the minimum of fuss. Keep up the good work!
Posted 5 years ago
I've been with the Insurance Store for many years. I have all the family's cars, home contents and travel insured with them. Simon and Justin are very professional and friendly and do their utmost in getting the best deals. So nice to have that personal touch. Would highly recommend.
Posted 5 years ago
A reliable, professional, friendly service that we have used for over 10 years now. They find the best deals for all our Insurance needs. We highly recommended The Insurance Store. The Pearson Family.
Posted 5 years ago
I have been using The Insurance Store for many years and am completely satisfied with the efficient and friendly service. I found their car insurance very competitively priced and have recommended them to others with confidence. Sue W.
Posted 5 years ago
Very helpful everytime, with good customer service and products sold, been with you many years and still very happy!
Posted 5 years ago
I have been with the Insurance Store for many years now. The service that Simon and Justin give is both professional and friendly. Nothing is a problem, and I highly recommend them! Thanks again for a great service! Fiona Day
Posted 5 years ago
I have used the Insurance Store for a number of years and always received a great, professional service with value for money. Would highly recommend.
Posted 5 years ago
Fast & efficient service, v competitive rates 10/10 ????
Posted 5 years ago
Been using the insurance store since it opened, excellent service. Top marks.
Posted 5 years ago
Just renewed my car insurance with you, excellent service great price. Very friendly and helpful will definitely be recommending you to friends and family.
Posted 5 years ago
I always feel I've benefited from there depth of experience and not paid heavily for it.
Posted 5 years ago
I have been using the insurance store for over 15 years and the service has always been fantastic hence my continued business with this company for all these years. I save time looking and money, these guys do it al for me and it takes the hassle out of getting insurance. It`s hard to find a good insurance provider, this company is the best I have ever dealt with, a pleasure to deal with. They really do go out of their way for the customer, I recommend that you contact Simon and Justin who are very professional and have never let me down, whenever I have had a problem or needed help they have always resolved issues for me promptly, and most importantly they call you back when they say they will, very good communication with outstanding service, definitely recommend. Mr. Diego Riccitelli
Posted 5 years ago
Finding a good insurance provider can be a frustration experience. Typically you need to spend a lot of time researching different websites and speaking to numerous sales agents over the phone. Once you have a provider and the renewals come in you can quickly end up feeling like you're not getting the best deal, but the thought of having to go through the painful process of switching suppliers again is enough to put you off. This was my experience before I went to see The Insurance Store. Not only was the environment relaxed and welcoming but the friendly atmosphere created by Simon and Justin actually made it an enjoyable experience, helped of course by the supply of great Cappuccino's. Since visiting The Insurance Store I have moved both my home and car insurance policies over to them. In both cases I have gained a superior policy with additional benefits whilst reducing my costs by over 20%. The entire process was dealt with very quickly and professionally with no stress involved. I have already recommended The Insurance Store to many of my friends and family and would recommend them to anyone looking for a better insurance deal and that personal experience. I can no longer imagine the need to look anywhere else for all my insurance requirements. Neil Montgomery Director Plugged-In
Posted 5 years ago
I approached Simon Phillips of The Insurance Store, initially regarding contents insurance. Whilst my main priority was to deal with someone I knew, price was also a factor. I provided Simon with the level of cover and price quoted by my current provider. He was able to source a competitive quote from a well known provider. I have now taken out both content and travel insurance policies with Simon. The level of service has been excellent on both occasions. For instance, for one policy, upon checking the detail, there was some minor amendments that needed changing, these were acted upon swiftly, efficiently and with the required time-frame. This has given me confidence to believe that the same will be true, should I ever need to make a claim in the future. I have no hesitation in recommending Simon and The Insurance Store, in the future. Regards Richard Ambrose Ambrose Designs
Posted 5 years ago
The Insurance Store is rated 5.00 based on 42 reviews