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techbuyer Reviews

5.0 Rating 583 Reviews

100 %

of reviewers recommend techbuyer

Company Reviews

Product Reviews

5.0

Based on 583 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About techbuyer:

Techbuyer helps businesses maximise their IT budgets by supplying cost-effective new and quality refurbished servers, storage and networking equipment from over 150 brands including HPE, Dell, IBM and Cisco. Not only do we sell a large range of enterprise IT hardware, we also buy used parts and turn them into high quality refurbished IT equipment.

From our seven world-class facilities in key locations including the UK, France, Germany, USA, Australia and New Zealand, we stock a huge global inventory of over 225,000 IT parts. We have stock locations across three continents and our 5-star rated sales team speaks seven languages, which has enabled us to ship our products to over 100 countries.

Visit Website

Phone:

01423 789120

Email:

support@techbuyer.com

Location:

Unit C1, Crimple Court, Hornbeam Square North
Harrogate
HG2 8PB

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techbuyer 5 star review on 5th December 2019

techbuyer 5 star review on 27th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some ram and had a phone call from them to confirm if it was the one I needed, turns out it wasn't and they helped me find the right one for me, I also got a refund for the wrong product very quick. Excellent Customer Service.”

Posted 5 years ago

Hi Kam, thank you so much for the five-star review! Reviews like this keep our team motivated, and we really appreciate you taking the time out of your day. We're so pleased that we could help and hope that you found the right product in the end. We hope to work with you again in the future! Thanks! Charlie

Posted 5 years ago

“Techbuyer happened to figure out that we had ordered memory for a server rather than the gaming PC we actually wanted it for (how???) They emailed us, sorted an alternative product and sent it within a day. Small order which used up a bit of their time - in this impersonal day and age, I was super-impressed. Thank-you.”

Posted 5 years ago

Hi Sarah, thanks so much for the kind words! The team here at Techbuyer is delighted to hear such good feedback. We are so pleased that we were able to help and hope that your corrected product serves you well. Kind regards, Charlie - Techbuyer

Posted 5 years ago

“Great price upgrade for my pc! Spent some time checking for better prices on the web and orital was definetely top of the pile. Next day delivery, all good.”

Posted 5 years ago

Thanks so much for the fantastic review! It is always great to hear when customers are happy with our pricing. We're pleased that your products arrived quickly and look forward to working with you again soon. Thanks!

Posted 5 years ago

“I recently placed an order for some extremely good value refurbished server memory and TechBuyer check with me that it was correct before shipping - I confirmed it was the correct memory. I was wrong, I'd ordered the wrong type. TechBuyer exchanged it for the correct one within days at no extra charge. They even shipped the correct memory out *before* I returned the incorrect one. Outstanding customer service.”

Posted 5 years ago

Hi Phil, thanks so much for your amazing review! We really appreciate you taking the time out of your day to share your experience with Techbuyer. We're so pleased that we were able to help and hope that you found the correct product in the end. We hope to see you again soon! Thanks, Charlie - Techbuyer

Posted 5 years ago

“Excellent Service. I had placed an order for an incorrect type of RAM for my machine. Techbuyer emailed to query my order rather than just process and ship it as ordered. This allowed easy cancellation and saved time and money. Very helpful people.”

Posted 5 years ago

Hi Don, thank you for the amazing review! The team here at Techbuyer is thrilled to hear such good feedback. We hope you managed to find the product that you wanted in the end. We hope to work with you again soon! Thanks, Charlie - Techbuyer

Posted 5 years ago

“Through online chat, Simon, the Techbuyer Support, helped me through and through with my very first order. Not only that, he also helped me with other stuff like how to sell parts of my old laptop to Techbuyer. For the first time buyer like me, I am now hooked. And if I needed more parts to build my own system, Techbuyer is definitely my first choice - and so it should be for other first timers (and returned customers)! Try it for yourself, and well done Techbuyer!”

Posted 5 years ago

Hi Eva, thank you so much for the kind words! The team here at Techbuyer are thrilled to hear such positive feedback. We're so pleased that you found our service helpful and we look forward to working with you again soon! Thanks! Charlie - Techbuyer

Posted 5 years ago

“We ordered equipment which arrived with old firmware. We contacted Techbuyer to replace the items but, as they were a discontinued product, Techbuyer took one back and were able to upgrade the firmware. They have offered to send us the files and instructions to upgrade the remainder or return the items for Techbuyer to upgrade. Took a while to get through to the resolution but happy with the result.”

Posted 5 years ago

“Thechbuyer has the best customer support, i would’ve ended up buying the wrong RAM if it wasn’t for Grace Stanford.”

Posted 5 years ago

Thank you for the review! I will pass on your kind words to Grace, who will be thrilled to hear such good feedback. We look forward to working with you in the future! Many thanks, Charlie - Techbuyer

Posted 5 years ago

“After successfully dealing with Techbuyer ,and particularly Dan Rice, for many years, we find them to be a totally professional company and with very friendly staff and a pleasure to deal with. Also, their goods-in and acceptance of goods is on a very short timing, which then follows very favourable payment terms.”

Posted 5 years ago

Thank you for the great review! We really appreciate you taking the time to share your experience with Techbuyer, and Dan will be thrilled to hear your kind words. We’re always pleased to hear about our customers being happy with the price they paid. We look forward to continue working with you! Take care, Charlie - Techbuyer

Posted 5 years ago

“Techbuyer are a truly amazing company from top to bottom. As a computer reuse charity www.reusingit.org it is very rare to find a business that knows ‘how to’ and moreover even ‘wants to’ engage with a social enterprise at a business level. We cannot praise them highly enough, they truly ‘get’ what we are trying to do!”

Posted 5 years ago

Ross, thank you so much for taking the time to leave this excellent review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you in the future! Kind regards, Charlie - Techbuyer

Posted 5 years ago

“Working together with Techbuyer and especially Greg Kidd for years and can highly recommend! Very consistent relationship - I'm looking forward to many more years!”

Posted 5 years ago

Thanks for leaving a wonderful review and for mentioning our purchasing executive, Greg! I will pass on your kind words. We really appreciate you being a loyal customer and we look forward to continuing to work with you! Many thanks, Hayley - Techbuyer

Posted 5 years ago

“I have been doing business with Techbuyer for 6 years. I mainly sell goods to them, and they offer the best prices in the industry. There is no better company in this industry to deal with. I'm in contact with Greg Kidd on a daily basis and it is a true pleasure. I look forward to many more years of the same.”

Posted 5 years ago

Michael, thank you so much for your kind words. You're right, it is always a pleasure to work with Greg! Positive customer reviews like this keep our staff motivated and help us provide the best customer service in the industry. We look forward to working with you again. Cheers! Will - Techbuyer

Posted 5 years ago

“Great service and a pleasure to deal with! Everyone we have dealt with is always friendly and willing to help. They are very efficient, reply quickly and delivery promptly. Would gladly recommend Techbuyer to anyone.”

Posted 5 years ago

Jaz, thanks for the great review! We really appreciate you taking the time out of your day to share your experience with Techbuyer. We are pleased to hear your products arrived quickly! 99% of Techbuyer orders arrive next day. We hope to see you again, Take care, Charlie - Techbuyer

Posted 5 years ago

“Great service and quality inexpensive goods. Very professional and efficient organisation.”

Posted 5 years ago

Anthony, thank you for the kind words! The team here at Techbuyer is thrilled to hear such good feedback. We hope to work with you in the future! Thanks, Hayley - Techbuyer

Posted 5 years ago

“Techbuyer are always extremely professional in all business and a joy to deal with!”

Posted 5 years ago

Rosie, thanks for leaving a lovely review. Positive customer reviews like this keep our staff motivated and help us provide the best customer service in the industry! We're so happy that you enjoyed working with us and we hope to see you again soon, Thanks! Charlie - Techbuyer

Posted 5 years ago

“I never met a company as fast for my first order ! They are excellent ! Armand Dan Systemes”

Posted 5 years ago

Thanks for the great review! The team here at Techbuyer is thrilled to hear such good feedback. We’re pleased to hear your products arrived quickly! 99% of Techbuyer orders arrive next day. We look forward to working with you again, Thanks! Will - Techbuyer

Posted 5 years ago

“It is always a pleasure to work with Techbuyer. I personally deal with Greg Kidd and Lewis Gentle and they are always happy to help!”

Posted 5 years ago

Thanks for the positive feedback! I will pass on your words to Greg and Lewis who will be thrilled to hear your great feedback. We're so happy that you enjoy working with us, and look forward to hearing from you again soon. Thanks! Charlie - Techbuyer

Posted 5 years ago

“Greg Kidd and Lewis Gentle are brilliant to deal with”

Posted 5 years ago

Thanks for the fantastic feedback! I will pass on your positive words to Greg and Lewis who will be thrilled that you enjoyed working with us. We look forward to working with you in the future! Regards, Will - Techbuyer

Posted 5 years ago

“I have always found the service to be outstanding. Any issues have been dealt with promptly. Definitely my preferred resellers.”

Posted 5 years ago

Thank you for the wonderful review! We really appreciate you being a loyal customer and helping to share the word about us. We're pleased Techbuyer could be of service and we look forward to working with you again soon. Cheers! Hayley - Techbuyer

Posted 5 years ago

“great to deal with Terry and Ollie, Thanks guys !”

Posted 5 years ago

Thanks for the kind words and for mentioning Terry and Ollie! I will pass on your positive feedback. We really appreciate you taking the time out your day to share your experience with Techbuyer. We look forward to working with you again soon. Thanks! Charlie - Techbuyer

Posted 5 years ago

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techbuyer is rated 5.0 based on 583 reviews