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SylvesterKeal Reviews

4.8 Rating 187 Reviews
98 %
of reviewers recommend SylvesterKeal
4.8
Based on 187 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read SylvesterKeal Reviews

About SylvesterKeal:

Commercial Kitchen & Laundry Specialists

Visit Website

Phone:

01472 352033

Email:

irene.keal@sylvesterkeal.co.uk

Location:

Estate Road 2,
South Humberside Industrial Estate,
Grimsby
North East Lincolnshire
DN31 2TG

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We had Paul come to service our water softener and our saladette today he was absolutely amazing very helpful and pleasant left us with both appliances in tip top shape! Thanks Paul 😊
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Posted 1 week ago
Thank you Sammy for your kind comment, Paul is very happy!
Posted 1 week ago
Mark is always very knowledgeable and helpful. Thank you
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Posted 2 weeks ago
Thank you Kirsty - we're always here to help!
Posted 1 week ago
Mark is our rep and he is very friendly and efficient comes out very quickly when we need him , Lynn also calls Us to ask if we need anything and is very friendly . The company try to Accommodate to help with pricing and payment plans when they can .
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Posted 3 weeks ago
Thank you for your lovely comments, we have passed this onto Mark & Lyndsey, who are very happy!
Posted 3 weeks ago
Mags is wonderful to work with! The delivery driver is very friendly and can't do enough for us, things have been clear from the out in terms of prices and structure. They have been miles apart from any other service we have used.
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(SWAL002) - Posted 1 month ago
Thanks for taking the time to leave us such a positive review, we value your comments as this helps us with our continued excellence with customer service.
Posted 1 month ago
Bex & her team, are swift in response & always available to provide updates & advice. Highly recommended.
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Posted 3 months ago
SK Customer Service is first class! Helpful. efficient and pleasant staff make ordering easy and products are good value, and delivered on time! Thank you!
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Posted 3 months ago
Thank you for your kind comments. We're always happy to help! I'll pass your appreciation onto the team.
Posted 3 months ago
Normally a great service and prompt to respond to issues only tiny negative was a long delay in regards to a part which we couldn't get in the end and I would of appreciated a little more communication to advise of difficulties in obtaining the part so we could of moved on to other solutions quicker, otherwise great service as always .
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Posted 3 months ago
We really appreciate your constructive comments, thank you for taking time out to help us improve our services moving forward. I've passed this onto our team so they are aware, we aim to improve this as soon as possible!
Posted 3 months ago
I dealt with Mark (BDM) with the purchase of some catering equipment, from start to finish he went above and beyond to ensure the equipment was up to the task at hand supplying quotes for like-for-like equipment and budget friendly alternatives. Confirmation of the order and delivery timelines had all been communicated openly and transparently which I really value. The experience has been top notch and highly commendable.
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Posted 3 months ago
Thank you for your time in leaving us a review, I have passed this on to Mark.
Posted 1 month ago
Massive thanks to all the team there who meant our job was completed so promptly. From 1st contact to full repair, only took 5 days! Amazing. The efficiency and commitment to getting things done was exemplary. We will definitely be calling the next time we need oven service / repair.
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Posted 4 months ago
We always here to help! Thank you for chosing SK.
Posted 3 months ago
Excellent service. Lyndsey Fox stands out as incredibly efficient and helpful.
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Posted 6 months ago
Thank you - Lyndsey is a credit to the team!
Posted 6 months ago
Hi, Mark came out to our company on Monday to fix a few issues with our dishwasher/ chemical feeder. He was very polite and informative with regard’s to what he was fixing. Many thanks 😊
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Posted 7 months ago
Thank you for your kind comments, happy to help.
Posted 6 months ago
Great visit ftom Tim Lendon, very proffesional, knowlegable and supportive.
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Posted 7 months ago
Thank you so much, we've passed this onto Tim, he is very pleased!
Posted 7 months ago
Excellent refurbishment project in 2020. Friendly and efficient ingoing supply of janitorial products. Thankyou!
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Posted 7 months ago
Thank you for your kind comments! We are always happy to help.
Posted 7 months ago
We attended the Tattoo on 21st August and as usual it was a brilliant show very well organised. We walked up the Royal Mile to the castle then realised we had to walk down the side of the castle to join the end of the que.As my husband suffers from COPD we knew it would be a struggle to join the end of the que. We asked one of your events staff managing the que if we could wait and join the que at the very end to save us walking down the side. She very kindly fast tracked us in. I wish I had got her name as we were very grateful and I feel a 'thank you' wasnt enough. The whole evening was wonderful and Edinburgh should be very proud of everyone who took part to make this a first class experience.
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Posted 9 months ago
Lyndsey phones every week to check whether we need more supplies. She is always friendly and knowledgeable about the products. Mark our account manager visits every 12 weeks and is very approachable. SK have an excellent customer service team providing great products.
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Posted 9 months ago
Thank you Debbie, for showing your appreciation. Our team are very happy to hear this!
Posted 8 months ago
Alfie came to my workplace today to fix one of our washing machines he was very friendly knowledgeable polite and thorough. He is a credit to the company
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Posted 9 months ago
Thank you for your kind comments - we have shared throughout our team and Alfie is very pleased!
Posted 9 months ago
Ash and the team have been brilliant since the first time i met them and have been outstanding with the new products that are beinig installed and the service that we are going to have with them and also the chemical side Jack has been brilliant the ladies in the office have been amazing also when ever you call nothing is to much trouble. Always keeping us informed as to what is going on and up to date with delivery times etc Thanks Mike
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Posted 9 months ago
Thank you Mike for trusting our team - we thoroughly enjoy working with you.
Posted 9 months ago
Great products, the rep service is particularly good and provides a more personal business service. Vast product range.
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Posted 9 months ago
Thank you for your kind review - we have shared throughout the team!
Posted 9 months ago
Great service everytime.
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(HICA009) - Posted 9 months ago
Thank you for your support - we are always here to help!
Posted 9 months ago
Great next day service.
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Posted 10 months ago
Thank you for your continued support - always here to help.
Posted 9 months ago
SylvesterKeal is rated 4.8 based on 187 reviews