SylvesterKeal Reviews

Name: SylvesterKeal
Address: Estate Road 2, South Humberside Industrial Estate, Grimsby, Estate Road 2, South Humberside Industrial Estate, Grimsby, North East Lincolnshire
Rating: 4.84

4.8 Rating 183 Reviews

98 %

of reviewers recommend SylvesterKeal

4.8

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About SylvesterKeal:

Commercial Kitchen & Laundry Specialists

Visit Website

Phone:

01472 352033

Email:

irene.keal@sylvesterkeal.co.uk

Location:

Estate Road 2, South Humberside Industrial Estate, Grimsby,
Estate Road 2, South Humberside Industrial Estate, Grimsby
North East Lincolnshire
DN31 2TG

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SylvesterKeal 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bex & her team, are swift in response & always available to provide updates & advice. Highly recommended.”

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Posted 1 week ago

“SK Customer Service is first class! Helpful. efficient and pleasant staff make ordering easy and products are good value, and delivered on time! Thank you!”

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Posted 2 weeks ago

Thank you for your kind comments. We're always happy to help! I'll pass your appreciation onto the team.

Posted 2 weeks ago

“Normally a great service and prompt to respond to issues only tiny negative was a long delay in regards to a part which we couldn't get in the end and I would of appreciated a little more communication to advise of difficulties in obtaining the part so we could of moved on to other solutions quicker, otherwise great service as always .”

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Posted 2 weeks ago

We really appreciate your constructive comments, thank you for taking time out to help us improve our services moving forward. I've passed this onto our team so they are aware, we aim to improve this as soon as possible!

Posted 2 weeks ago

“I dealt with Mark (BDM) with the purchase of some catering equipment, from start to finish he went above and beyond to ensure the equipment was up to the task at hand supplying quotes for like-for-like equipment and budget friendly alternatives. Confirmation of the order and delivery timelines had all been communicated openly and transparently which I really value. The experience has been top notch and highly commendable.”

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Posted 2 weeks ago

“Massive thanks to all the team there who meant our job was completed so promptly. From 1st contact to full repair, only took 5 days! Amazing. The efficiency and commitment to getting things done was exemplary. We will definitely be calling the next time we need oven service / repair.”

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Posted 4 weeks ago

We always here to help! Thank you for chosing SK.

Posted 2 weeks ago

“Excellent service. Lyndsey Fox stands out as incredibly efficient and helpful.”

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Posted 3 months ago

Thank you - Lyndsey is a credit to the team!

Posted 3 months ago

“Hi, Mark came out to our company on Monday to fix a few issues with our dishwasher/ chemical feeder. He was very polite and informative with regard’s to what he was fixing. Many thanks 😊”

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Posted 4 months ago

Thank you for your kind comments, happy to help.

Posted 3 months ago

“Great visit ftom Tim Lendon, very proffesional, knowlegable and supportive.”

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Posted 4 months ago

Thank you so much, we've passed this onto Tim, he is very pleased!

Posted 4 months ago

“Excellent refurbishment project in 2020. Friendly and efficient ingoing supply of janitorial products. Thankyou!”

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Posted 4 months ago

Thank you for your kind comments! We are always happy to help.

Posted 4 months ago

“We attended the Tattoo on 21st August and as usual it was a brilliant show very well organised. We walked up the Royal Mile to the castle then realised we had to walk down the side of the castle to join the end of the que.As my husband suffers from COPD we knew it would be a struggle to join the end of the que. We asked one of your events staff managing the que if we could wait and join the que at the very end to save us walking down the side. She very kindly fast tracked us in. I wish I had got her name as we were very grateful and I feel a 'thank you' wasnt enough. The whole evening was wonderful and Edinburgh should be very proud of everyone who took part to make this a first class experience.”

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Posted 5 months ago

“Lyndsey phones every week to check whether we need more supplies. She is always friendly and knowledgeable about the products. Mark our account manager visits every 12 weeks and is very approachable. SK have an excellent customer service team providing great products.”

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Posted 5 months ago

Thank you Debbie, for showing your appreciation. Our team are very happy to hear this!

Posted 5 months ago

“Alfie came to my workplace today to fix one of our washing machines he was very friendly knowledgeable polite and thorough. He is a credit to the company”

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Posted 6 months ago

Thank you for your kind comments - we have shared throughout our team and Alfie is very pleased!

Posted 6 months ago

“Ash and the team have been brilliant since the first time i met them and have been outstanding with the new products that are beinig installed and the service that we are going to have with them and also the chemical side Jack has been brilliant the ladies in the office have been amazing also when ever you call nothing is to much trouble. Always keeping us informed as to what is going on and up to date with delivery times etc Thanks Mike”

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Posted 6 months ago

Thank you Mike for trusting our team - we thoroughly enjoy working with you.

Posted 6 months ago

“Great products, the rep service is particularly good and provides a more personal business service. Vast product range.”

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Posted 6 months ago

Thank you for your kind review - we have shared throughout the team!

Posted 6 months ago

“Great service everytime.”

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(HICA009) - Posted 6 months ago

Thank you for your support - we are always here to help!

Posted 6 months ago

“Great next day service.”

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Posted 6 months ago

Thank you for your continued support - always here to help.

Posted 6 months ago

“The driver today was very helpful”

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Posted 6 months ago

Thank you Adam - We are pleased you are happy with our service.

Posted 6 months ago

“Five star support from SK at Louth Hospital Lincolnshire - great reactive service and superb planned maintenance arrangements. In the several projects which we have done in the past year the work is well planned and comms are always good, keeping us, the client well informed at all times. Steve Matthews Senior Estates Manager NHS Property Services Ltd”

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Posted 7 months ago

Thanks Steve, as always our team are happy to help as much as possible when needed. They really appreciate your comments.

Posted 7 months ago

“Been dealing with Sylvester Keal for a couple of years now, and they have always been really helpful. My account manager Jack has always gone above and beyond to help get what I need, and so have any of the staff that I’ve spoke to over the phone, and so have any engineers that have come to help us. Our extraction system went down last week, and very thankfully, they managed to get it back up and going for us in the same day!”

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Posted 7 months ago

Thank you Alex, our team really do try their best to provide the best service. Your appreciation is lovely to hear.

Posted 7 months ago

“I have just spoken to Holly, My request was not a standard question, very much focused on disability access. Where other firms have not really understood what I am after, Holly was giving me ideas. Brilliant. Thank you, this one conversation has made me want to work with this company. Regards Nick”

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Posted 7 months ago

Thank you Nick for your appreciation, Holly is very pleased to assist as best we can.

Posted 7 months ago

SylvesterKeal is rated 4.8 based on 183 reviews