“Returning customer - always use Regan at the Wisbech Store. Rang up and gave him the brief of what we were looking for, received a selection of options via a very easy to interpret email quote with all the information we needed, clearly explained along with pricing. We then submitted a request to book, we had a quick phone call to confirm the details and was booked very efficiently as always. We wouldn’t use another agent now and would highly recommend to anyone looking for a local and personal service.”
“Having dealt with many travel agencies over the years, it was heartening to find one which not only was friendly, but also very helpful and listened to their clients. The transaction was smooth and stress free. Alexandra was very professional and efficient in dealing with our requests and needs. And did so with a smile. Usually wetravel on long haul flights at least twice a year and will certainly return to Sunlounger Travel to arrange them for us.”
“Come to the shop to book a holiday absolutely amazing first class service Reagan was absolutely lovely and very helpful like all the staff in the shop”
“Excellent service from the travel agent helping us with our booking. She was very understanding and patient with us working through our holiday requirements. Booking was very easy and we would look to use Sunlounger travel again for next holiday.”
“31/08/26 Huntingdon Store
Just turned up with no appointment and all three young ladies greeted us with big smiles (that felt genuine). We had quite a few requests that not every resort could accommodate, but this didn't phase our agent (Kaitlyn) and eventually after right hotel, wrong flights etc we settled on a Grecotel Luxme Kos holiday. Coincidentally Kaitlyn our agent was going for a personal stay there the following week.
We didn't realise that the full amount (£4100) was due in full as it fell inside your company policy. We were then worried that we could possibly loose the holiday, booked extra legroom seats etc. due to a possible timeout?
Kaitlyn was calm and explained if when we get home, call her and she would talk us through the online payment procedure.... Foreward half an hour she did exactly that and thankfully everything we had booked was still available.
Thank you Kaitlyn for your very professional and personal service, your patience and..... A nice cup of coffee.”
“Great service. Deb went above and beyond in securing this holiday. She always delivers, ironing out any wrinkles that may arise, and taking away the headaches for us. Will certainly recommend to others.”
“Kaylee was great. I gave her all my requirements and she provided a short list. There were a few changes through the process but she was patient and didn’t rush me.”
