Store and insure Reviews

Name: Store and insure
Rating: 4.76

4.8 Rating 485 Reviews

97 %

of reviewers recommend Store and insure

Company Reviews

Product Reviews

Metrics

4.8

Based on 485 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable solution customised to individual needs. The rotational period is shortened to increase the payment per calendar month. But the updates are regular and the communication with an agent is easier than I expected. I would suggest that the promotion is enhanced, because I hadn't found the service until after quite some search. Also politeness and friendly approach.”

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Posted 5 months ago

“Who I have spoken to has been very nice but I am not being kept up to date with my claim and not sure what is happening”

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Posted 5 months ago

“Easy transaction, all done and dusted very quickly. However, it's hellishly expensive, which is why it's only 3 stars.”

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Posted 1 year ago

“All done online - seemed simple enough and without too much trouble.”

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Posted 2 years ago

“Quote acceptable and reasonable - easy to get and understand. Was expecting an email confirmation of the cover, only because this is standard practice with other insurance companies. However, details are available within the MyAccount section of the website.”

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Posted 2 years ago

“Disappointed that the price has doubled in 12 months and quadrupled in 18 months. Will be looking elsewhere next time.”

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Posted 2 years ago

“I found it impossible to contact the office to renew my fixed term policy to a rolling 28 day one, despite 7 attempts over 2 days! Had the online system allowed me to use the same email adress for this, then there would have been no issue. Eventually, after emailing 3 times, I was given a managers mobile number to contact. He asked me to apply on line, despite me telling him that I had tried several times and it had rejected the login each time. He did try himself, then agreed the system was at fault & referred it to his IT dept. They had to clear & reset my email adress before it would accept any login details. So we'll done for sorting it out 9/10. Rubbish at office to answering phone 0/10.”

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Posted 2 years ago

“Good price but very bad system... I have not received any email of confirmation of the insurance I have purchased, the website log in does not work properly...”

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Posted 3 years ago

“not easy to contact if something is wrong or needs changing...”

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Posted 3 years ago

“I was told you wouldn't. Insure then you took my money by direct debit so please can you clarify if I am insured or not thankjou”

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Posted 5 years ago

Store and insure is rated 4.8 based on 485 reviews