Store and insure Reviews

Name: Store and insure
Rating: 4.76

4.8 Rating 485 Reviews

97 %

of reviewers recommend Store and insure

Company Reviews

Product Reviews

Metrics

4.8

Based on 485 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably very good if you are using an "approved" store, but not clear from website when getting a quote (and thinking everything is OK) that the store you've chosen isn't acceptable to the insurers. A cross check of the store address against the approved stores can't be that difficult.”

Helpful Report

Posted 3 years ago

We believe we make it sufficiently clear on the website that goods must be stored in a recognised self storage facility. We are in the process of updating our quote form to make this even clearer. We thank you for your feedback.

Posted 3 years ago

“We didn't receive any policy documents and so the Storage Unit would not accept and we ended up having to take out their insurance.”

Helpful Report

Posted 3 years ago

On reviewing your file we can confirm the Policy documents were sent to you on 20th October, 2020 at 17.39hrs by email to the following email address; xxxxxxx@xxxx.com Could this have gone into your junk mail ? We value all feedback - positive and negative - but in this instance we were not made aware your documents may not have arrived as we would have rectified the situation immediately.

Posted 3 years ago

Store and insure is rated 4.8 based on 485 reviews