Steamforged Games Reviews

Name: Steamforged Games
Address: Osprey House, 217-227 Broadway, Salford, Manchester, Stretford
Rating: 4.30

4.3 Rating 267 Reviews

84 %

of reviewers recommend Steamforged Games

4.3

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

About Steamforged Games:

From board games to miniature games. Epic, cooperative dungeon crawls to quick competitive card games. We love making games you love.

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Location:

Osprey House, 217-227 Broadway,
Salford,
Manchester
Stretford
M50 2UE

Steamforged Games 5 star review on 11th February 2025

Anonymous // 01/01/2019

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English

“The Kirin model arrived broken in the box. No update or time frame for replacement. Ordered dec14. Arrived broken Jan 9th. Radio silence on when or if I will receive what I paid for. Poor customer service, and anti consumer practices makes this a negative experience.”

Helpful Report

Posted 1 week ago

“I placed an order (#SFU111812) almost three months ago on November 16th. The order was for print on demand Guild Ball miniatures. I've received The Falconers: Crossover Set I ordered but one of the miniatures arrived badly broken; I've still not received a replacement. As for The Alchemists Bench I ordered, all I've received is one miniature plus an exact duplicate of that miniature! All the responses I've received from Steamforged customer service are generic, automated messages. There is no customer service phone number so it's impossible to speak to a company representative. I'm not sure what to do at this point as it doesn't look like I'll ever receive the rest of my order.”

Helpful Report

Posted 2 weeks ago

“Models came in with several duplicate figures and an incomplete team. Axes and hammers were also not printed as one contiguous model and were either broken off in transit or printed that way.”

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Posted 4 weeks ago

“I have orded the paints the 7 december 2025, we are the 18 january 2026 and still i have not received the order. I'm very disapointed since it was meant to be a prensent for christmas. No news, no information what's so ever.”

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Posted 1 month ago

“The bases were mistakenly included as two 30mm bases. I can't play with it like this, so I would like you to send me one 40mm base as soon as possible.”

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Posted 1 month ago

“Missing items, slow (automated) response, not acknowledging the issue.”

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Posted 1 month ago

“Sent wrong player, still waiting for a replacement fishermen guild captain shark.”

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Posted 1 month ago

“I never received this product”

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Posted 4 months ago

“i haven’t recieved the game yet”

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Posted 5 months ago

“I never received it but thanks for asking”

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Posted 7 months ago

“Worst developers ever. The book is falling apart, the company isn’t replying”

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Posted 8 months ago

“Bunch of errata needed…. Again , and not printing it :/”

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Posted 9 months ago

“Still waiting for the order - 4 months now.”

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Posted 10 months ago

“Still not received.”

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Posted 1 year ago

“Hasn't arrived, no personal update on order and everyone is out of office when I've enquired. Not impressed!”

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Posted 1 year ago

“Despite ordering two items in the Black Friday sales; I have as yet received neither nor any update beyond a generic "things are taking longer due to Black Friday" email.”

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Posted 1 year ago

“Ordered on the Black Friday sale and still not arrived but then asked for a review AVOID if you want there stuff go to a shop do not order from there website”

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Posted 1 year ago

“Customer service and communication is non existent. Wouldn't bother buying from again, have requested the order be cancelled and a refund issued instead.”

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Posted 1 year ago

“Do not ever buy from their Black Friday sale and expect to get it before xmas. Still waiting on my items”

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Posted 1 year ago

“Not received any items from the company yet..waiting for the tracking number to find out where they sent the order too??”

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Posted 1 year ago

Steamforged Games is rated 4.3 based on 267 reviews