Spoiled Brat Reviews

3.7 Rating 25 Reviews
68 %
of reviewers recommend Spoiled Brat
3.7
Based on 25 reviews
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Location:

Unit 7 Wilson Business Park 1 Queen Elizabeth Avenue Hillington
Glasgow
G52 4NQ

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Anonymous
Anonymous  // 01/01/2019
Got what I needed (heated face masks) witha little something extra (being disney) and for a very good price! Delivered quickly and loved once I opened up the box! Thank you guys, it's the little details that count and put a smile on (well did to my face and my little girls).
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Posted 3 months ago
PLEASE NOTE THIS BUSINESS IS NOT - SPOILEDCHILD.COM - WE ARE SPOILEDBRAT.CO.UK, A UK REGISTERED BUSINESS HIGHLY RATED ON TRUSTPILOT WE DO NOT OFFER FREE TRIALS, SUBSCRIPTION SERVICES OR ANY OF THE BEAUTY ITEMS LISTED BELOW BY A REVIEWER - THE REVIEWS BELOW DO NOT RELATE TO MY BUSINESS, THEY RELATE TO SPOILEDCHILD.COM
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Posted 3 months ago
Genuinely pathetic... i wish i could give no stars had the worst experience... firstly they have kept items on the site that they dont even have in the inventory and keep lying to you that they will ship ot soon after 3 months of not receiving my parcel and constant emails which i never got a reply to I received a super blackmailing and insulting response saying that im a impatient customer and the owner had a baby so they did not ship my item etc i mean that does not even make sense ... they refunded my money but wasted my time never shopping again they need to balance business and personal life and not throw these emotional talks at their customers its lame and stupid and extremely immature.
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Posted 5 years ago
Lovely quality of clothes and a great fit. The customer care team are very helpful and resolved a problem I had with a return quickly and easily.
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Posted 5 years ago
Ordered a few times now. Each time delivery has been quick, clothing is great quality with good materials. Great Customer service who are quick to respond when needed
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Posted 5 years ago
Fantastic customer service Couldn’t be happier. Answered all my emails quickly
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Posted 5 years ago
Fantastic customer service Couldn’t be happier. Answered all my emails quickly
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Posted 5 years ago
Fantastic shop! Really good easy experience with great products.
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Posted 5 years ago
My dress didn’t fit unfortunately but the staff made it so easy to send this back & issue a refund within 2 days!
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Posted 5 years ago
Great quick service 100%. Purchased a few wildfox sweaters from here & every item has been great Quality & exactly what it looked like on the pictures. I wont buy from anywhere else now as i know what i'm getting here and the customer service team couldn't be more helpful - 100%
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Posted 5 years ago
Received great customer service today from Emails were replied to promptly and helped me out with my return. Beautiful clothes too
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Posted 5 years ago
Amazing website easy to navigate and find the product. Great customer service and advice with sizing etc. Fast delivery
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Posted 5 years ago
customer service went above and beyond to find my refund and kept in constant contact regarding the status of this. Very helpful throughout
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Posted 5 years ago
This company left me £200 out of pocket when it took my money for a jacket I never received when it when bust. After going into administration, it then relaunched immediately with a nearly identical trading name and website owned by the SAME PEOPLE. They never responded to my emails and I have never received my refund or the jacket. DO NOT USE! SCAM ARTISTS/CON company. They ignore and delete every negative review I leave them on social media, marking it as 'spam' because they don't care about their customers.
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Posted 6 years ago
6 months into the year. I'm still waiting for 4 sets that i ordered and paid for and no one is getting back to me to assist me with my issue.
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Posted 6 years ago
One star is honestly too much praise for this company. I ordered a pair of Hunter boots from the site, when I received the item the boots were moldy! I immediately contacted the company to send back the product for a refund but they refused to pay postage, I argued this for a period of time and then decided to cut my losses and send back the faulty item from my own pocket. The company then offered me a exchange note as it was received out of their returns date. Completely gone to waste as I do not want to exchange anything with them and they have stolen my money. Rude customer service a disgrace to e commerce.
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Posted 7 years ago
I ordered a jacket from this company and paid £2 more than standard retail price for the jacket (£2), and £9.99 to have it delivered by Royal Mail First Class tracked. I received the wrong jacket, and that too, 6 days late. I informed the company and opened a paypal dispute. In the paypal dispute, they gave me a tracking number for HERMES and did not respond to any of my questions as to why it was late, and why I was sent the wrong item. I then emailed the company for the 3rd time, who the owner Susan then stated she had sent me an email before "and it could have gone in my SPAM box". No, I never received. She then apologised and said she would refund me, and provided me with a returns label. Cleverly, the company have a "you need to upgrade this with a tracking number " as we cannot refund any items without a tracking number. I am so disgusted with the ethics of this company and i highly warn everyone else to stay away. I thought they would have atleast refunded out of kind gesture, seeing as the mistake was THEIRS and not mine.
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Posted 7 years ago
Awesome website which provides excellent service and love all their brands and products , I shop here at least once as month and have done for at least 3 years! Can't get enough of wildfox!
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Posted 7 years ago
The customer service was really helpful and answered quickly. My order was dispatched same day and arrived with me quickly, nicely packaged and a free hairbrush! I have made 3 orders so far and love the product, it saves me importing these brands from the usa as the import duty fees are ridiculous!
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Posted 7 years ago
I purchased a gift voucher for a friends birthday as she's in love with the Spoiled Brat products, who isn't! The customer service i received from them was second to none. They were so helpful and ensured that delivery of the voucher and message went smoothly. I couldn't have asked for a better experience and would recommend this site to anyone. One very happy customer here who will be spreading the word to everyone she knows! :-) Ps I have also bought stuff for myself too!!!!
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Posted 7 years ago
Spoiled Brat is rated 3.7 based on 25 reviews