The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.78

4.8 Rating 916 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

Visit Website

The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process from start to finish. Knowledgeable staff who were able to answer the few questions we had. Delivery was quick and coordinated well.”

Helpful Report

“I found the website very informative and easy to use The bath was delivered promptly and was very well packaged Very pleased with the service”

Helpful Report

“A very reliable 'on-line' service and a product that I have used for many years.”

Helpful Report

“Product quality excellent. Supplier very efficient and quick to respond.”

Helpful Report

“Excellent company . Very helpful live chat online prior to ordering . Follow up phone call to check exact details of my order and to arrange a convenient delivery date. Goods arrived on time and in perfect condition a few days later. What more can a customer ask for?”

Helpful Report

“fast delivery, good price, driver even helped the wife carry the bath into the house as i was at work. overall very pleased with service and would use again.”

Helpful Report

“We are a registered disabled childrens charity and we recently had a spa/jacuzzi bath donated for the children. We ordered the necessary cleaning products from the Whirlpool Bath shop and found the site quick and easy to use and delivery was prompt. A great service.”

Helpful Report

“The bath was delivered on time and in perfect condition. The free chromotherapy light was a real bonus.”

Helpful Report

“Couldn't be more helpful, great quality bath. Hopefully components will stand test of time.”

Helpful Report

“We have just finished installing our Whirlpool Shower Bath. We are delighted with the quality of the product and with the service you provided. I would definitely recommend you!!!”

Helpful Report

“Excellent service from a Company that cares about its customers. The spa was pre-commissioned as advertised and thus no specialist fitting was required. Good delivery service and when actual delivery was delayed due to travel disruption, the Company phoned to update. Yet to use the support services, but if as good as product & delivery service then should be satisfactory. Would certainly recommend fro experience thus far.”

Helpful Report

“Product good cleaner. Arrived quickly.”

Helpful Report

“My order was explained in great detail and the staff where very helpful,my bath was a great price also. The delivery was v print and they give me exact time it would be here and it was on time,well done guys I would recommend these to everyone. Keep up the good work.”

Helpful Report

“Excellent service . Very quick and efficient. Goods arrived well packaged and damage free. Would highly recommend.”

Helpful Report

“Excellent service - very helpful when adding something to my order. Delivery was very efficient and great communication all around. Would definitely recommend on service and quality :-)”

Helpful Report

“After waiting nearly 2 weeks for the item, i phoned. Staff could not have been more helpful and followed it up immediately with the manufacturers as my item was coming direct from there. I then received a call to let me know what happened and was told my item would be with me in 2 days, i was doubtful about this as i live on an Island but it was. The free delivery was also a bonus as i had looked at other sites who wanted £20-40 to deliver to my address!”

Helpful Report

“Delivered on time, all ok. Courteous driver and helpful staff on the phone. Just good service, thank you.”

Helpful Report

“Excellent experience. Prompt delivery.No hassle. Will definitely use this company again.”

Helpful Report

“Excellent shop. We have bought a whirlpool bath and cleaning products from them over the last few years. Consistently good service and products. Highly recommended”

Helpful Report

“Great products and arrived very quickly”

Helpful Report

The Spa Bath Co. is rated 4.8 based on 916 reviews