The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 914 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 914 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

Visit Website

The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a few initial hiccups following delivery but the response and help in resolving these were second to none. I would Highly recommend The Whirlpool Bath Shop - quite simply a stunning product”

The Spa Bath Co. 5 star review on 5th August 2021

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Thank you for your review John, your bathroom is looking fantastic.

“I highly recommend the Whirlpool Bath !!! excellent quality, great customer service”

The Spa Bath Co. 5 star review on 27th July 2021

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“Great product. Looks really nice in my new bathroom. I was kept fully informed all the way through to delivery.... Great service, very pleased”

The Spa Bath Co. 5 star review on 8th July 2021

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“The wife is absolutely delighted with the bath. I struggle to get her out of there. Top quality product with great service. Very impressed..”

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“Fabulous customer service. L shaped whirlpool bath 🛁 with 24 jets and chromertherapy lights is fabulous 5 stars Thanks”

The Spa Bath Co. 5 star review on 20th June 2021

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“Excellent service and product.”

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“I cannot express just how thankful I am for the advice I received when I called to place my order,I spoke to a lady called Carley,I'm so grateful for her help and advice in choosing the perfect bathtub”

The Spa Bath Co. 5 star review on 28th May 2021

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“Very happy with my new bath from the Whirlpool Bath Shop. The quality of the bath and the workmanship is excellent. Communications was very good and it was delivered exactly when promised. Here's a picture of it in our new bathroom.”

The Spa Bath Co. 5 star review on 24th May 2021

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“I went with whirlpool as they have a real good reputation, not only did the bath turn up in great condition and all pipes and pump pre-installed it also came with build date and inspection certificate which tells me it was made to order very important when buying a bath like this. My only gripe was the way they modified the support legs to accommodate the pipe work as rather than resign them which is an easy task they just squashed the metal tubing but this has not compromised the structure integrity of the support legs just not what you would expect. Having said that I still give this a 10 out of 10 .”

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“A wonderful Customer Service and excellent value for excellent products.”

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“excellent service from start to finish despite the current situation. All queries sorted and response to after sales service was extremely efficient”

The Spa Bath Co. 5 star review on 13th May 2021

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“It's the first time. To Order a bath on line. Excellent service from Carly. Everything she said. It happened. she's excellent in everything. If I need another bath. I'll go to them. The bath turned up on time as promised. Well done Carly.”

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“Very easy order processing, customer support was very helpful during the manufacturing and delivery process. measurements are spot on and the tub itself is excellent.”

The Spa Bath Co. 5 star review on 28th April 2021

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“Great customer service and made bath to specifications!”

The Spa Bath Co. 5 star review on 26th April 2021

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“Ordered our bath easily through the website and also added a number of extras including the 5 button control panel and took up the offer of the free bath light. We went for a 23 jet L shaped bath. The communication from the Whirlpool Bath Shop was fantastic. On a number of occasions I contacted them to ask some questions and had immediate help and support. The bath arrived incredibly well packaged and I was given plenty of time to inspect the delivery prior to signing. There was a delay to my delivery due to Covid but this was fully communicated to me well in advance. The bath is superb! Workmanship is excellent, it looks brilliant and performance is amazing. It is powerful and the added benefit of the hygiene purge after use and the water level sensor to stop my kids turning it on when empty was well worth the money. It is the center feature of our bathroom and I would not hesitate to recommend the Whirlpool Bath Shop. Brilliant service from start to finish.”

The Spa Bath Co. 5 star review on 20th April 2021

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Thank you for your kind review Rebecca, the bathroom is looking fantastic.

“I WAS VERY PLEASED WITH MY BATH THE CUSTOMER SERVICE WAS GREAT, THEY RANG ME TO TELL ME I HAD ORDERED AN INCORRECT BATH PANEL AND HAD AUTOMATICALLY CHANGED IT BEFORE THEY RANG ME TO TELL ME THE BATH WAS DELIVERED ON TIME AND ALL IN ALL A GREAT BATH WITH A GREAT SERVICE”

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Thank you for the review Jayne, your bathroom is looking really nice.

“Absolutely loved this jacuzzi bath! My only regret was not getting the additional lights but I did get the extra jets! And would u believe that my husband and son can’t get enough of it! Honestly it really makes the home feel extra luxurious! Just beware you will get a lot of ‘I’m coming to yours for a bath’ comments haha!”

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“What can I say? The order came 1 day early which ment my plumber could fit the whirlpool bath b4 he was due to be fitted, the wife loves it, ps there were no leaks g8 , have recommended the company to my friends..”

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“Great price for a great product, once ordered delivery quicker than expected, good instructions, all went well with a self install. Grandchildren won't go home without a bath now.”

The Spa Bath Co. 5 star review on 31st March 2021

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“Fantastic service from ordering to delivery would highly recommend”

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The Spa Bath Co. is rated 4.8 based on 914 reviews