“The shipping was impressively fast, and the products are extremely lightweight, which makes them great for racing. However, they also feel quite fragile, which makes it hard to justify the very high price. After about 10 runs in the shorts, the fabric already seems close to tearing, which is really disappointing given the premium positioning of the brand.”
“Lack of availability of a different size of the printed tech tee was very irritating. The sizing on the medium came up very small (I've not had to buy a large in any other sportswear brand). Whilst I received a store credit it is very frustrating not to be able to exchange and receive the item, which I was looking forward to having.”
Hi Matt,
I'm sorry to hear that this has been your experience. If you email enquiries@soarrunning.com we can assist you on when items will come back into stock.
“Delivery was fine, returning was easy. Product felt good and light. But the product was so ridiculously small. Normally I'd just assume that's the fit, but the photo on the website had a model who was wearing a small and quoted to be 5'11. I bought a L and it was still skin tight.”
“Love the design of the cap
Don’t like the quality
Since first use it became from blue to yellowish
It looks always dirty, even after washing. The feedback from the store was not helpful, the guys just advised to wash it better”
“My daughter bought me a Soar half tights as a birthday gift and use the size guide and bought a size L .
When delivered , I tried it but is not the right size . I hope SOAr can accept an exchange of size. It was delivered to Singapore where I live.”
“£6 delivery? Expensive. Then took six days to arrive. Returns system took another two weeks. Very poor customer service for a premium brand. No apology for the delays.”
Hi Patrick,
I'm sorry to hear that that this has happened. If you send photos and your order number to enquiries@soarrunning.com we can investigate this further for you.
