“Not yet received. The delivery options for the delivery company used are minimal I can’t choose a pick up point. Really disappointed I haven’t received before the new year”
“I did not receive the correct product. I received the Soho Notebook in Mara in Navy but WITHOUT the side closure, and I am gutted. After many orders, I will not buy again from Smythson.”
“Terrible. Smythson used DHL. DHL kept saying they tried to deliver. They did not. I was home all days. If Smythson uses DHL I shall not use Smythson or DHL again”
“I haven't received it yet--I was supposed to last Friday, but something went amiss with the address label and my package went to Pawtucket, Rhode Island, instead of Richmond, Virginia. I hope to receive it Monday, but this experience has been a troubling one.”