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Smiths fitted wardrobes ltd Reviews

4.4 Rating 52 Reviews
85 %
of reviewers recommend Smiths fitted wardrobes ltd
4.4
Based on 52 reviews
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Phone:

0800 292 2200

Email:

Fittedwardrobes@aol.co.uk

Location:

Unit 4,Gethceln Yard,Dawley RoadHayes
London
UB31EH

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Anonymous
Anonymous  // 01/01/2019
I had a deeply disappointing experience with this fitted wardrobe company. What was initially presented as a “competitive quote” quickly turned into a pricing nightmare. After agreeing on a design, the final bill was significantly higher than what was initially promised, and when I raised concerns, I was met with vague explanations and zero accountability. To make matters worse, every attempt to get clarity was brushed off. After several follow-up calls, I was repeatedly told “we’ll call you back” — but the promised calls never came. It became obvious they were deliberately avoiding me rather than addressing the issue. This kind of bait-and-switch pricing feels completely dishonest. A company offering custom fittings should prioritize clarity, fairness, and trust — unfortunately, this one failed on all three fronts. I strongly urge others to get every detail in writing before proceeding, or better yet, take your business elsewhere. I regret trusting them and hope this review saves someone else from the same mistake.😡😡😡
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Posted 3 weeks ago
My experience with this has been deeply disappointing and frustrating. From the outset, promises of additional design plans and a compelling offer turned out to be empty, leading to a week of wasted time and extended lead time due communication problem. Health and safety concerns arose when their designer proposed a hazardous layout, placing a dishwasher beneath a grill and microwave, risking steam exposure and potential fire hazards. Despite raising these issues, the managerial response was inadequate, promising resolutions that never materialized and adding more stress to an already challenging situation. Notably, I had to provide the design direction myself, as their initial attempt was a complete disaster. The absence of a company brochure, portfolio, or investment in advertising and customer retention raises questions about their transparency and commitment to quality. Future customers should exercise caution, thoroughly reviewing designs for safety and competence, as my experience with Smiths Fitted Wardrobe Company has unfortunately been far from satisfactory.
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Posted 1 year ago
Poor quality of work..totally dissatisfied 0/10. Unprofessional workers. ❌High charge for the low quality work 👎
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Posted 2 years ago
I am really disappointed with the professionalism and customer services . Firstly , the team failed to measure properly the size of the niche they needed to leave for my ikea drawers …. They did not come up with any solution to correct their mistake for a month . Then I suggested adding a rail so I can use the space for hangers at least . But again the team could not find any time for another two months. Moreover, they actually did promise to come once , but later on that day said can’t come after me waiting for a whole day …. Really really disappointed ….. don’t waste your time and money , it’s not cheap at the end …
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Posted 2 years ago
Horrendous experience. The guy who came to inspect was rude, unprofessional and not at all helpful. And they asked for 50% advance deposit. Stay away guys.
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Posted 6 years ago
Smiths fitted wardrobes ltd is rated 4.4 based on 52 reviews