Simply CBD Reviews

Name: Simply CBD
Address: Unit 1H, Thorn Business Park, Rotherwas, Hereford
Rating: 4.73

4.7 Rating 1,446 Reviews

93 %

of reviewers recommend Simply CBD

4.7

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Simply CBD:

Simply CBD is a range of lab tested and certified CBD products that have been hand-chosen for their CBD content. In the world of CBD, you can easily get lost in imaginative marketing and an expensive array of products.

At Simply CBD our mission is to tell you upfront what our products are and provide them at the lowest prices in the UK market. Because rather than a low-grade product at a high price, we believe people should be offered a high-grade product at a low price.

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Simply CBD 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the moment 3 weeks in no different”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your feedback with us. We are sorry to hear you have not noticed any changes as of yet. As you are still only three weeks in, it’s worth knowing that CBD can take up to 8 weeks to fully build up and start showing results, especially if it’s your first time using it. Everyone responds differently, so sometimes it takes a bit of trial and error to get the strength and dosage just right. It could be that the product you’re using isn’t quite strong enough for your needs, or your daily amount might need a little adjustment. We are here to help you figure out what works best for you. To support you further, we’ve included some helpful blog posts below that explain what to expect and how to get the most out of your CBD journey: You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work If you need any further support, please don’t hesitate to reach out. You can contact us via email at orders@simply-cbd.co.uk or through our live chat, available Monday to Friday from 9am to 5pm. Kind Regards, Abbie

Posted 1 month ago

“Not as good as previous purchases”

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Posted 1 month ago

Hello, Thank you so much for your honest feedback and for being a loyal customer over the past year — we truly appreciate your support. We're really sorry to hear that your recent bottle didn't meet expectations. Regarding the CBD oil’s appearance and consistency: it's worth noting that natural variations in colour, taste, and texture can occur from batch to batch. This is common with all hemp-based CBD oils and is typically due to natural factors like exposure to light, temperature changes, and storage conditions. It does not affect the quality or effectiveness of the oil. Occasionally, the CBD may also separate slightly from the carrier oil — a good shake usually helps to mix it again. However, if shaking hasn’t resolved the issue and you're still experiencing blockage or unusual texture, we’d definitely like to take a closer look and make it right for you. Please don’t hesitate to reach out to us directly – we’re here to help and want to ensure you're happy with every order. Warm regards, Abbie

Posted 1 month ago

“Undecided on the product - I’ve yet to experience any effect from taking the product, so as yet I’m not convinced it works.”

Helpful Report

Posted 4 months ago

Hello, Thank you for sharing your feedback with us. We’re sorry to hear that you haven’t experienced the benefits you were hoping for with our CBD oil. When using CBD for the first time, it’s important to keep in mind that it can take several weeks to notice the desired effects, and in some cases, up to 8 weeks. If you’ve followed our guidelines but haven’t yet seen significant results, it may be that the strength of the product is not the best fit for your specific needs. It’s also possible that adjusting your daily dosage could make a difference. Finding the right strength and dosage is often a process of trial and error, as CBD affects everyone differently. We recommend gradually increasing your daily intake to determine the optimal amount for your individual needs. For additional guidance, we have included several helpful blog posts that can assist you in understanding what to expect from CBD and how to use it effectively: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work We’re here to support you in finding the right product and dosage that best suits your needs. If you have any further questions or need assistance, please don’t hesitate to reach out to us. Thanks, Abbie

Posted 4 months ago

“No hassle ordering and great service quick delivery.”

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Posted 4 months ago

“Trying to reorder and can’t find product online.”

Helpful Report

Posted 7 months ago

Hello, Thank you for sharing your feedback about our website. I want to reassure you that the website is unchanged, and your product will be available as expected. It looks like you haven't reached out to us directly for assistance yet. If you do need help, please feel free to contact us via email or live chat, and we'll get back to you between 9 AM and 5 PM, Monday to Friday. Kind Regards, Abbie

Posted 7 months ago

“The ease of ordering was great, the packaging was great. Fast postage. Good prices.”

Helpful Report

Posted 7 months ago

“Not seeing any significant change in my dogs movement or behaviour. Obviously not the solution for him. Delivery was swift and well packaged. Lots of follow up advice too.”

Helpful Report

Posted 7 months ago

Hello, Thank you for sharing your feedback on the CBD! We're glad to hear that you found our services fast, and that you were happy with the follow-up guidance and packaging. Regarding the use of CBD for animals, due to UK guidelines and regulations, we're unable to offer specific advice. However, we recommend joining the support group on Facebook, where over 46,000 members share their personal experiences, including those who use CBD for their pets: https://www.facebook.com/groups/SimplyCBD We believe you'll find valuable guidance and support from the community there. Additionally, you’ll be receiving an email from us shortly with further information and support. Kind Regards, Abbie

Posted 7 months ago

“The company offerers many cbd products.”

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Posted 10 months ago

“Product I ordered arrived on time, I would like to explore some other CBD products”

Helpful Report

Posted 10 months ago

Hello, Thank you for your feedback! We’re glad to hear your order arrived on time. We offer a wide variety of supplements and CBD products on our website. If you're interested in exploring our CBD selection, don't hesitate to contact us—we're here to help! Please feel free to contact us either via email at orders@simply-cbd.co.uk or via the live chat available on our website. Kind Regards, Abbie

Posted 9 months ago

“Better service than past experience”

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Posted 10 months ago

“The patches work, but customer service is a bit slow, trying to get out of a subscription proved painful”

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Posted 11 months ago

Hello, Thank you for sharing your comments surrounding our subscriptions. After having a look into this for you, we can see that our team helped and supported you with this via email and live chat and your subscription was terminated as requested. If you do require further support please do not hesitate to contact us either via email or live chat and someone will respond between Monday and Friday 9-5pm. Thanks, Abbie

Posted 11 months ago

“The last few I’ve had the pipettes are poor quality and don’t work well. Cbd oil itself seems ok but hard to tell any difference for my old dog”

Helpful Report

Posted 11 months ago

Hello, Thank you for sharing your feedback with us regarding the oil and we are sorry to hear you are experiencing issues with the pipette. I can see to date you have not contacted us directly about this issue. Please email orders@simply-cbd.co.uk and we will happily send out a new pipette to you, if you feel this is required. Kind Regards, Abbie

Posted 11 months ago

“Nothing wrong with the service etc. but I was hoping to get a proper buzz off them :-(”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your feedback with us and we are sorry to hear that you did not gain your desired benefits. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. After having a look into your order, we can see that you have only been using the CBD for 2-3 weeks. Here at Simply CBD we follow all UK laws and regulations. This means our CBD does not provide mind altering effects and instead provides a legal supplement to take within your daily routine. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work If you require further help and support today, please contact us either via our live chat or by emailing orders@simply-cbd.co.uk. Kind Regards, Abbie

Posted 1 year ago

“Only been using for 2 weeks I have a bad back following hip replacement surgery, I do think it’s taking the edge off the pain, although the stiffness in back is still bad, hoping for more improvement.”

Helpful Report

Posted 1 year ago

Hello, Hello, Thank you for sharing your feedback with us regarding the CBD and we are glad to hear that the CBD has started to work. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. If you do require further support please do not hesitate to contact us either via email or live chat and someone will respond between Monday and Friday 9-5pm. Kind Regards, Abbie

Posted 1 year ago

“To be fair my dog had only been on it for 3 weeks so not fair to give a full review at this time”

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Posted 1 year ago

“I’ve used CPD oil for a while and thought I’d try simply CPD, purchased a couple of bottle of black 30ml. The actual oil is great, however the bottle is not, once opened the bottle will not re seal tight, I travel with work and found it had leaked all over my clothes, thought it may have been just that bottle, but no the second bottle was exactly the same. So out of two bottles I’ve probably wasted one. The product is great the packaging is not and for that reason I won’t be purchasing again. I need somthing I can take away with me without spilling.”

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Posted 1 year ago

“I do feel better but can't really attribute this to CBD oil”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your feedback with us regarding the CBD oil. It is great to hear that you are feeling better. To understand if the CBD oil is working it is advised to have a break from taking the oil for one to two weeks. After a week if you feel a difference then that does mean that the CBD was the main source of your benefit. In the meantime, if you require further help and support please do not hesitate to contact us via email or live chat. Thanks, Abbie

Posted 1 year ago

“I wasn't impressed with the adhesive on the patches they did help my pain but when I bathed they came loose despite not using creams etc and water not too hot”

Helpful Report

Posted 1 year ago

Hello, Thankyou for leaving us feedback regarding the patches, we are happy to hear that the patches benefitted you. Regarding the patches, they can be submerged in water as they are waterproof. There are many factors could have caused the patch to become loose so it is hard to understand why this has happened. For us to investigate further please either email us on orders@simply-cbd.co.uk or drop us a live message and we can assist you further. Kind Regards, Abbie

Posted 1 year ago

“Extremely happy with the dosage , patches are a little large compared to the 30mg patches and are not as adhesive or shower resistant as the 30mg patches . Overall very happy with my purchase.”

Helpful Report

Posted 1 year ago

“These patches do work really well. But I find they don't stick as well as the smaller ones they will last just about a day. I'm going to have to revert back to the 30mg patches as the 45mg are working out rather expensive”

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Posted 1 year ago

Simply CBD is rated 4.7 based on 1,446 reviews