Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Simply CBD Reviews

4.8 Rating 1,154 Reviews

95 %

of reviewers recommend Simply CBD

Company Reviews

Product Reviews

4.8

Based on 1,154 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Simply CBD:

Simply CBD is a range of lab tested and certified CBD products that have been hand-chosen for their CBD content. In the world of CBD, you can easily get lost in imaginative marketing and an expensive array of products.

At Simply CBD our mission is to tell you upfront what our products are and provide them at the lowest prices in the UK market. Because rather than a low-grade product at a high price, we believe people should be offered a high-grade product at a low price.

Write Your review

Tell us how Simply CBD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply CBD 5 star review on 12th April 2024

Simply CBD 5 star review on 2nd April 2024

Simply CBD 5 star review on 26th March 2024

Simply CBD 5 star review on 20th February 2024

Simply CBD 5 star review on 22nd January 2024

Simply CBD 5 star review on 22nd December 2023

Simply CBD 5 star review on 16th December 2023

17

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total waste of money. Cost £300 for 8 weeks supply and didn't help at all”

Posted 5 months ago

Hello, Thank you for sharing your feedback with us regarding the oil and we are sorry that you did not gain your desired benefits. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. If you followed our guidelines and did not gain significant benefits from taking it then that would mean that the specific product you chose is the incorrect strength for your specific needs. It may also mean that you may need to alter your daily intake of your current oil. CBD is completely trial and error in finding the right strength for your individual needs. It is completely individual to everyone to slowly increase how many drops per day to find the correct amount of drops to suit your desired needs. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work We would love to help and support you in this journey of finding the right product and drops per day suited to your needs. You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 5 months ago

“No notable effect whatsoever,”

Posted 6 months ago

Hello, Thank you for sharing your feedback with us regarding the gummies and we are sorry to hear that you did not gain your desired benefits. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. If you followed our guidelines and did not gain significant benefits from taking it then that would mean that the specific product you chose is the incorrect strength for your specific needs. CBD is completely trial and error in finding the right strength for your individual needs and we would advise you to look into our full spectrum range if CBD isolate has not benefited you. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD products. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work We would love to help and support you in this journey of finding the right CBD product suitable for you. You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 6 months ago

“After working my way through all levels of concentration of CBD oil, I got to four drops of Platinum oil three times a day and still experiencing no appreciable benefit to my osteoarthritis, I have decided to call it a day. I can’t afford £60 a month on something that simply has no benefit. That said, I’m sure that other folk might benefit from a very light ‘oiling’, but not me.”

Posted 8 months ago

Hello, Thank you for sharing your feedback with us regarding the oil and we are sorry that you did not gain your desired benefits. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. If you followed our guidelines and did not gain significant benefits from taking it then that would mean that the specific product you chose is the incorrect strength for your specific needs. It may also mean that you may need to alter your daily intake of your current oil. It is also important to consider the government's safety guidelines ensuring that you do not exceed more than 70mg of CBD within your daily routine. CBD is completely trial and error in finding the right strength for your individual needs. It is completely individual to everyone to slowly increase how many drops per day to find the correct amount of drops to suit your desired needs. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work We would love to help and support you in this journey of finding the right product and drops per day suited to your needs. You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 8 months ago

“Unfortunately didn't make a difference, had high hopes too.”

Posted 8 months ago

Hello, Thank you for sharing your feedback with us regarding the softgels and we are sorry to hear that you did not gain your desired benefits. CBD can take up to 8 weeks for the CBD to interact with the receptors within your body for you to gain the desired benefits. After checking we can see that you only purchased the CBD a month ago and would suggest giving the CBD more time. CBD should be treated similarly to other supplements and the benefits may take several weeks to months for the CBD to react with the body's receptors. The benefits also start small and may get stronger over time. It will be up to you to assess every couple of weeks with the current intake to see if any small benefits have been achieved. If no benefits have been achieved, then it is up to your judgement to decide whether you would like to increase or switch up your daily CBD routine. We also have a great blog post which has been designed to help individuals who are not gaining the benefits from the CBD: https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that We would love to help and support you in this journey of finding the right product and drops per day suited to your needs. We fully understand that CBD can be slightly confusing so please do not hesitate to contact us via email or live chat so we can provide you with further support. Kind Regards, Abbie

Posted 8 months ago

“I ordered sleep patches with lavender. Tried for about a week, but every site (inner arm, thigh) developed a rash, so had to stop using.”

Posted 1 year ago

Hello, Thank you for sharing your feedback with us regarding the patches and we are sorry that you did not gain your desired benefits. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. If you followed our guidelines and did not gain significant benefits from taking it then that would mean that the specific product you chose is the incorrect strength for your specific needs. If you developed a rash that is an indication that you may also be allergic to the adhesive in the patches. CBD is completely trial and error in finding the right strength for your individual needs and we would advise you to look into our full spectrum range if CBD isolate has not benefited you. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work We would love to help and support you in this journey of finding the right CBD product suitable for you. You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 9 months ago

“I am extremely annoyed with the company. I find it very difficult to claim rewards. I have over 400 points and I am unable to cash them. The 30 mg patches are youse were very well, if they did not I would certainly stop buying from them.”

Posted 1 year ago

Hello, Thank you for sharing your feedback with us regarding our rewards points and we are sorry to hear that you are having difficulty claiming your points. Regarding claiming your points you can claim these via your online account on the website by following the steps below for you to be able to use the rewards points against your purchase: Step 1: Log into your account via the Simply CBD website Step 2: Click on the rewards tab at the top of the page and follow the instructions (When claiming your points you generate your points into a discount voucher which can be applied to your basket when making a purchase). Step 3: Once your rewards code has been generated copy and paste the code and input the code at the checkout page when placing your one off order. If you do struggle to claim your points we have a live chat available via our website between the hours of Monday- Friday 9-5pm. If you message us asking for some assistance we can help you. Kind Regards, Abbie

Posted 1 year ago

“Doesn’t work never felt any benefits”

Posted 1 year ago

Hello, Thank you for sharing your feedback with us regarding your order and we are sorry that you did not gain your desired benefits when taking the Black CBD Oil. When it comes to CBD it can take up to 8 weeks for you to gain the desired benefits from taking the CBD. We can see that you purchased the black quite recently and we would suggest to give the oil at least a 8 week trial. It is also completely individual to everyone to slowly increase how many drops per day to take to find the correct amount of drops to suit your desired needs. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use the CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work We would love to help and support you in this journey in finding the right product and drops per day suited to your needs. You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 1 year ago

“Ordered on the 1/08/22 just posted today 5/08/22 very poor customer service”

Posted 1 year ago

Hello, Thank you for sharing your feedback with us regarding your experience with your order. After investigating we can see that your postcode falls in the zones which are excluded from the 1-2 day delivery service and you can view this via our website: https://www.simply-cbd.co.uk/policies/shipping-policy You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 1 year ago

“No notification of upcoming subscription, so no opportunity to delay, cancel to increase order for free delivery. With £33 of reward-credit, I still get charged £16 for a product I won’t need for a while. No answers to messages!!”

Posted 1 year ago

Hello, Thank you for sharing your feedback with us regarding your experience with our subscription methods of payment and we are sorry that your experience has not met your expectations. Regarding the subscriptions upon placing an order via our website, everyone has the option to pick the frequency of their choice on when to receive their orders. The available options are every 4/8 or 12 weeks. When placing a subscription order we do suggest that all customers open up a customer account via our website so you can view your upcoming subscriptions and manage them when necessary. Once your account has been registered this will link to your subscription to ensure you have full accessibility to manage your subscriptions. You can create an account by following this link if you have not opened one already: https://www.simply-cbd.co.uk/account/register Regarding communication, we have received your query regarding subscriptions and can see you messaged us over the weekend. Our live chat and email operators are available Monday- Friday 9-5pm and someone will shortly get back to you regarding this. One of our team will be contacting you to ensure that the subscription is updated to your preferred preference. You will receive an email from us shortly with our guidance as well as support. Kind Regards, Abbie

Posted 1 year ago

“the items do not arrived to my address”

Posted 2 years ago

“Have not received my order”

Posted 2 years ago

“Been using cbd oil for few years. Pretty good Tried patched for month and stopped oil. No effect all. Better using cellotape Not worth money AVOID”

Posted 2 years ago

“I feel I can’t give this a fair rating as it wasn’t to my taste/liking.”

Posted 2 years ago

“Order was delivered to another house as per my previous emails and clearly shown in the photo provided by the courier. No resolution offered, no follow up or care shown to the loss of my order I have just been left. Not happy, no customer care”

Posted 2 years ago

“I can't rate it yet as haven't been using for even a week yet. Ask me again in 6 months. not happy with your delivery charge. Where does it come from? Would like a breakdown of your delivery charges before I reorder in the future. regards Irene Gorman”

Posted 2 years ago

Simply CBD is rated 4.8 based on 1,154 reviews