“Sent wrong part and wrong quantity. I have sent several email requesting the correct item or refund. No corrective action, just lip service. Would not recommend Bicyclehero.”
“Never received order after waiting over a month for it to be shipped. Was sent a email and told it has been delivered and to check with my local post office. Really disappointed and not happy.”
“I didn't receive my original order and so I contacted the customer service team. I received a reply that they were checking on my order and within the next seven days I finally received my package. It was worth the wait. Thanks for all the help I received. I will be purchasing from your Company again.”