“I ordered two detour panniers and what I got were two timberline panniers. I'm not sure why they are advertised as detour. I see online on the rain coverimags it says timberline, but the image doesn't let you zoom in to reveal the bag logo, which isn't actually detour. That was disappointing but Im on a time crunch and I guess these ones will do. They aren't bad for what they are.”
“Ordered product on July 13th and have not received it yet. Have contacted bicyclehero.com with no response at this time (it is now August 2nd) and website said 7 day shipping. I received this request for a review with a message to "let them know if item hasn't been received". Of course it's a "do not reply" email so bounced back.”
“Ordered product on July 13th and have not received it yet. Have contacted bicyclehero.com with no response at this time (it is now August 2nd) and website said 7 day shipping. I received this request for a review with a message to "let them know if item hasn't been received". Of course it's a "do not reply" email so bounced back.”
“Ordered product on July 13th and have not received it yet. Have contacted bicyclehero.com with no response at this time (it is now August 2nd) and website said 7 day shipping. I received this request for a review with a message to "let them know if item hasn't been received". Of course it's a "do not reply" email so bounced back.”
“Delayed shipping because of a problem with a product. Initially I wasn't informed - when I asked for information, then reply was appropriate and fast.”
“I received the product and it was well packaged etc. Unfortunately I ordered the wrong product for my pedals (ordered the after 2014 version when I should have ordered the pre-2014 model) so I can't test it out but it does seem like a great and easy to use product.”
“Super pump. Very easy to use. Not used anything like it. I should have bought one before. No problems with delivery. No wonder you're a HERO. Defo recommend you. To all cyclisthe, visit bicycle hero”
