“i ordered a service kit for my forks although delivery was a little slow as they were out of stock.. but im very happy with my purchase and wouldnt hesitate to shop with them again. customer services were great and kept me informed what was going on”
“Absolutely over whelmed with the service from these guys.
Superb customer service from start to finish.
Even got regular texts as to how the order was progressing.
I couldn't get the part I wanted in England so came across these guys purely by accident, but I am so glad I did. I cannot fault these guys or find the words to say how good they are.
The items i bought also came within 4 days as well. How's that for service!”
“Hi the tracking information indicates there have been 2 attempts at delivery but I have not been in - is there a way they can leave it in a safe place or if I can collect from a depot?
Thanks
Jill”
“These guy's were the only people that could get spare parts for my bike, as the item i was after was very obscure in the UK.
Their prices are are very reasonable as well.
It took about 10 days or so to receive the order which is also very good and a follow up email shortly after to make sure that i received the order.
I would most definitely use Bicycle Hero again for future purchases.”
“Never done this before, but i ordered a new derailleur for a friends bike and it went on really good considering i had never changed one in my whole life. The part itself was spot on.”
