“Hello,
Today is August 27-th but I still did not get my order.
Would you help me please?
Please let me know what is the status of my order.
I am very disappointed because this item is a gift for birthday.
Sincerely,
Oleg Budzilko.”
“You sent the wrong model to what I order. What should I do. I don't want to wait too long. U also sent to Malaysia instead of Thailand. Took over 2.5 weeks to get to me.”
“Took 7 business days as expected. Box arrived and it looked as if it had been run over by a truck. I was quite concerned! Fortunately, it was in perfect condition the inside.”
“The delivery was very fast! I will be ordering from bicyclehero.com again. The part arrived in perfect condition and was excatly what I needed. Thanks so much!”
“Excellent service parts were dispatched promptly and delivered within the time stated. I would highly recommend this company to anyone who needs parts.
Thank you”
“I ordered a bicycle helmet that specially fit MY head shape, and could not be found in the US. Originally, the order received had an error, but after contacting Customer
Service, it was quickly corrected. The new item shipped immediately and they immediately refunded my return shipping charges. Great customer service and communications. I would have rated them "VERY GOOD" if it hadn't been for the initial error in the order.”
“Item arrived on time, however the item has a small scratch on it. It's not the end of the world as all cranks always get scratched anyway but it still costs you stars.”
“I am still waiting for the shipment. Please check the status. The first shipment has arrived already (sidi woman in white/pink) but the second shoes (sidi in black) not arrive yet”
