SHO Reviews

Name: SHO
Rating: 4.80

4.8 Rating 25,578 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 25,578 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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"I have a 500ml bottle and a coffee cup, as I have loved them, I got my husband and friends one as we were off on a cruise to Asia, all our bottle kept our water cold. I have since ordered a few more bottles for presents. I just love my beautiful coffee cup, it keeps my drinks so hot, even if I have left my flavoured tea and gone out without drinking its still hot when I get back. These bottles and cups are amazing \ud83d\ude0d"

Lesley

"I have 4 different cups\/bottles and have found they are all well made and keep the contents at temperature for a few hours. Colourful and durable, I love them"

Karly

"It all started with a coffee cup. Now it's water bottles which I loved so much I bought me whole family! It's also my go to present when I have no idea what to get! Highly recommend!"

Clare

"Love it"

Nichola

"Love all their products they are amazing and I recommend them to everyone. I even got my friend into them"

Nichola

"So cute, leak proof & kept water cold for ages. I have a few water bottles vut wanted a small one to go with a particular day bag & this was perfect for a morning out to share with pooch (he had his little dish too)! Photo next to timer for scale. Absolutely love the slightly textured finish too."

Allison

"Needed a brush thin enough to clean the awkward drinking spout on my coffee cup (a different brand) and this is amazing so no longer have to fiddle around with a cake tester!"

Allison

1474

Anonymous

Anonymous // 01/01/2019

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Janice

Verified Buyer

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“I got the big 1.7ltr bottle a pacto tumbler n food flask n I love them all. The big bottle is ideal for day trips out it keeps my drinks lovely n cold, the tumbler is great for my night time drink, the food flask is brilliant for my past salads n keeps them nice n cold. Thankyou for fantastic products xx”

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Posted 11 months ago

Caroline

Verified Buyer

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“Love my SHO products, brilliant at keeping things hot and cold and they really do. Funky & colourful, Great service, speedy delivery, nice packaging. All my family have at least 1 item.”

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Posted 11 months ago

Joanne

Verified Buyer

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“Pretty in pink - bling not included sorry I added that!”

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Posted 11 months ago

Karolina

Verified Buyer

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“Great quality and lovely looking bottle. This is my second one and I love it!”

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Posted 11 months ago

Verified Buyer

Anonymous

Verified Buyer

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“Grvadevav that gzfacagehdchrxagrga”

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Posted 11 months ago

Bernadette

Verified Buyer

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“I already use my gorgeous bright orange soup flask for work, it does its job perfectly, so I knew another Sho flask would also be super efficient and I was not let down. Bought a coral Fortis, took it on tour to Florence with my choir last week: filled it every morning and evening with iced water and it kept its temperature the whole day/night. An absolute god-send. Have recommended to everyone I know. Love this company, for producing items which do what they’re supposed to. Simple pleasures, and all that! Thank you, SHO!”

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Posted 11 months ago

Miss

Verified Buyer

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“Have brought quite a few bottles from sho now! My intent was to just buy one water bottle but now I have a few different styles and also have bought for other people. The water bottles are great got a 500ml myself and a 250ml for my 1 year old who uses on her own. Used my food flask today to hold mine and my baby's porridge as we had a long drive with a breakfast stop. It was the perfect temperature still after 3 hours of driving. Love the little condiment pot for the chia seeds too. Highly recommend!”

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Posted 1 year ago

Pauline

Verified Buyer

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“Love my Sho flasks. Have bought 13 over a period of time, all different ones.”

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Posted 1 year ago

Hi Pauline, Thank you so much for your lovely review :) That's quite the collection you have there! I’m so glad to hear that you had such a positive experience with SHO and we really appreciate your loyalty; it's customers like you that make it all worthwhile. And thank you so much for being a returning customer, we truly value your continued support. Have a lovely weekend, Ellie

Posted 1 year ago

DEANNE

Verified Buyer

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“Not used my bottle yet. But purchased on the basis of how good my calix cup was/is. Put ice cubes in it prior to landing in Egypt. There were still ice shards 20 hrs later (Lid on). For someone that doesn’t drink much throughout the day I like to think of reasons to buy the fortis, pacto & flexi. Oh & then colour/pattern choices….”

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Posted 1 year ago

Tracey

Verified Buyer

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“I am a member if the sho VIP page and was lucky enough to get a second chance surprise bag. WOW is all I can say ...such a great offer and price for what I got !! THANK YOU SHO !”

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Posted 1 year ago

Amy

Verified Buyer

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“Absolutely love SHO and recommend then to everyone! Fab range with awesome colour choices!”

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Posted 1 year ago

Lydia

Verified Buyer

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“Great products- we have some many of your Items and they are all great!”

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Posted 1 year ago

Nicky

Verified Buyer

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“Great item. I ordered a hot flask for my daughter and one for myself. My daughter takes hers to school and all her friends want one! She has the pink and blue ombre design she takes lasagne, soups and pasta dishes to school all stayed hot. Happy customers this end!”

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Posted 1 year ago

Harini

Verified Buyer

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“I can talk forever about the bottles. I ordered 4. They r worth the buy. Me and the bottle are inseparable day and night. If u fill cold water it stays cold. If u fill warm water it stays warm. Good work guys. Im looking forward to buy more of your products.”

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Posted 1 year ago

Paul E

Verified Buyer

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“Great company and excellent products”

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Posted 1 year ago

Rachel

Verified Buyer

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“Absolutely love it! It keeps my drunk hot for ages! Only disappointing fact - I paid for my name to be on it and it’s tiny!!”

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Posted 1 year ago

Hey Rachel, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes Ellie

Posted 1 year ago

Luisa

Verified Buyer

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“We have 3 bottles with straw lids and absolutely love them, the designs are amazing and they keep your drinks cold all day.”

Helpful Report

Posted 1 year ago

Hi Luisa, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your new bottles! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

Cora

Verified Buyer

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“The bottle is so beautiful than expected. Performance is very good in keeping the long temperature.”

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Posted 1 year ago

Hi Cora, Thanks so much for your lovely review! We really appreciate it :) I'm so glad you're getting on so well with your new Bee Happy bottle. It really makes everything we're doing worthwhile when we receive feedback like yours. If there's ever anything we can do to help in the future, please let us know :) Have a lovely week, Ellie

Posted 1 year ago

Lottie

Verified Buyer

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“Quick delivery, packaging very sturdy, the cups really work as described”

Helpful Report

Posted 1 year ago

Hey Lottie, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Ellie

Posted 1 year ago

Catherine

Verified Buyer

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“Amazing services ive got alot of your products love them.”

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Posted 1 year ago

Lynda

Verified Buyer

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“Bought the SHO food flask to use at work, so o didn’t have to use works microwave. Lovely food flask I bought the ombré pink/blue gr8 design love the compartment and cancelled fork/spoon. I have 3 sho flasks good products. Good company, good service and customer service is good. I have recommended numerous time.”

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Posted 1 year ago

Hey Lynda, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Ellie

Posted 1 year ago

Lyndsey

Verified Buyer

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“Love all my SHO bottles! The only problem is they’re so reasonably priced that you end up collecting loads!”

Helpful Report

Posted 1 year ago

Hi Lyndsey, Thanks so much for your lovely review! We really appreciate it :) What a super cute photo! I'm so glad you're getting on so well with your new Fortis. It really makes everything we're doing worthwhile when we receive feedback like yours. If there's ever anything we can do to help in the future, please let us know :) Have a lovely weekend, Ellie

Posted 1 year ago

Caroline

Verified Buyer

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“I had a case of FOMO because my husband, daughter and son-in-law all have Calix cups and rave about them. I couldn't decide between the Calix and Fortis so I ordered both. I mistakenly ordered a pink Fortis instead of very berry. I emailed customer services and my order was instantly amended. I am now a happy owner of a pink Calix and a very berry Fortis cup. Such efficient service. Now I am in the family Sho gang. The only problem is, because they're so lovely and such good quality, I want to order more. They are such good value for money.”

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Posted 1 year ago

Karen

Verified Buyer

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“I have now purchased a Pacto, Fortis and Origional flask in two sizes. I love Sho products, they are by far superior to other brands. From the feel of them and colour choices to the essential keeping hot drinks hot and cold drinks cold I couldn't ask for anything more. My working day lasts 13 hours as does my Sho flasks. I first started buying Sho when they gave discounts to key workers in lockdown, a wonderful gesture that was very much appreciated. A lovely, helpful company which I will continue to support.”

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Posted 1 year ago

Hayley

Verified Buyer

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“Wish I'd gotten a sliding top lid for the pacto but it's not clear on the website how much they are when you're on the bottles, when you click on lid it looks like they're £12. If you go to accessories, they're like a fiver, which I'd gladly have paid. Otherwise I love the cup! 🤣🤣”

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Posted 1 year ago

Sue

Verified Reviewer

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“We are completely addicted - we have quite a collection now and sent 8 bottles as gifts at Christsmas too! Always excellent quality, keep things hot or cold for ages and never leak!!!! Only mini issue is the paint wears off on the coloured bottles even when always hand washed. Otherwise robust, attractive and cheerful bits of kit. Ours have been around the world on various holidays and to work everyday and the golf course/yoga class or swimming session. Love them!!!!”

Helpful Report

Posted 1 year ago

Hi Sue, Thanks ever so much for taking the time to leave a review, it really is appreciated :) Wow! That is quite the collection there! I'm so happy to hear you're getting on so well with them. If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

Carole

Verified Buyer

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“Great bottle lovely design. Wish you did straw lid the same colour as the bottle amd that you did the same design im ths smaller size.”

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Posted 1 year ago

Hey Carole, Thanks so much for the review, really is appreciated by us here at SHO! I'll pass your feedback along regarding a matching Straw Lid and we'll see what we can do. Hope you have an awesome day :) Best wishes Ellie

Posted 1 year ago

Sharon

Verified Buyer

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“Love mine, keeps my drinks cold and looks lovely”

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Posted 1 year ago

Maria

Verified Buyer

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“I have been looking for a good quality of flask/bottle for work and for camping. After reading various review's on website, I decided to purchase and try for myself. Verdict? I am very impressed, with build quality and customer service. I did have one issue with one lid seal, (stuff happens) contacted the SHO, replaced immediately. Fantastic customer service. Highly recommended.”

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Posted 1 year ago

Louise

Verified Buyer

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“Great products”

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Posted 1 year ago

SHO is rated 4.8 based on 25,578 reviews