Scott & Sons Ltd Reviews

Name: Scott & Sons Ltd
Address: 81/83 Old Watford Road, St Albans
Rating: 4.95

5.0 Rating 236 Reviews

99 %

of reviewers recommend Scott & Sons Ltd

Company Reviews

Metrics

Info

5.0

Based on 236 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 859 5916

Email:

info@scott-sons.co.uk

Location:

81/83 Old Watford Road
St Albans
AL2 3UN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took vacuum cleaner in to have a new belt fitted. I didn't mind that it took 8 days to fix but I think it's disgraceful that they charged a £10 inspection fee. I can appreciate this being charged if they don't know the problem but I told them the problem (just fit a new belt) so no inspection was needed. A BIG CON!”

Helpful Report

Posted 2 years ago

Hi Maureen. Thank you for taking the time to leave your feedback. For all repairs, we charge a £10 inspection fee to cover the time taken to process the booking and to assess the work required to get the vacuum in full working condition again. All our customers are informed of this fee when they bring their items to us and therefore, we only proceed with the repair once the customer confirms they're happy with the inspection fee. We are sorry to hear you were not happy with our service on this occasion but If you have any further feedback please feel contact the team at info@scott-sons.co.uk

Posted 2 years ago

Scott & Sons Ltd is rated 5.0 based on 236 reviews