Schepens International Ltd Reviews

5.0 Rating 479 Reviews
100 %
of reviewers recommend Schepens International Ltd
5.0
Based on 479 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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02380 070071

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Schepens International Ltd 5 star review on 5th August 2022
Ingrid
Schepens International Ltd 5 star review on 3rd August 2022
Nigel Purdy
Schepens International Ltd 5 star review on 22nd December 2021
Anonymous
Schepens International Ltd 5 star review on 17th December 2021
Susanna Sallstrom Matthews
Schepens International Ltd 5 star review on 14th July 2020
KemiG
Schepens International Ltd 5 star review on 20th June 2020
Anne Davies
Schepens International Ltd 5 star review on 27th May 2020
Gavin
1
Anonymous
Anonymous  // 01/01/2019
Tracey & Janis are just brilliant, the crew worked hard on the day and where happy to anything I asked
Helpful Report
Posted 6 years ago
Fantastic service for a tricky move from the UK to Oulu, northern Finland, in mid-December. Chris and his team stood out from the start, taking the time and effort to check out the unusual destination before calling back in response to my online enquiry. With their expertise and experience of operating in Scandinavia they were able to offer the option that I had been hoping for – a dedicated door-to-door van service, which is no trivial undertaking to a destination 2000 miles away that is almost in the Arctic Circle (and in winter time!). They were happy to tailor the service to meet my every need and their quote was very reasonably priced given the job at hand. Subsequent communications were excellent, including knowledgeable and considerate replies to my concerns about the impact of Covid and Brexit which were posing an ever-changing threat of border delays and closures. Their administration was efficient, with prompt acknowledgement of my deposit and final payment and timely delivery of packing boxes (great quality), tape and paper. On the move day the van arrived spot on time and my things were loaded carefully and efficiently. I was kept informed of progress and a few days later the same van arrived in Oulu exactly on schedule. The majority of my things were unloaded to a storage facility and the remaining items delivered to my temporary accommodation as planned; it couldn’t have been smoother. Having now unpacked and checked the fragile items, I’m happy (but not surprised) to report that everything arrived in perfect condition. Relocating my life to northern Finland has brought some challenges, but using Schepens made the physical move easy and stress-free in spite of the demanding nature of the task. It’s a rarity and a pleasure to find a company who are professional to this degree, with a genuine focus on customer service and a determination to do the best job possible. I recommend them without hesitation, and should I ever return to the UK I will certainly use their services again.
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Posted 3 years ago
We would highly recommend Schepens. When Darryl came to assess our needs, he fully understood our situation as we were moving out of our old address and we did not know when we would move into the next place. He gave us lots of useful ideas about minimising our storage space to make it as cost effective as possible. We has two different teams of removal men, one for our move to storage and one for the move out. on both occasions, both teams were very courteous and helpful and worked extremely quickly and carefully
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Posted 4 years ago
Absolutely fantastic service. Could not fault this company. From initial contact and quotation to sorting out moving dates and eventual move they took the stress out of it. The guys worked so hard over the 3 days, worth every penny. Would use them again and recommend to everyone.
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Posted 4 years ago
All the staff I interacted with were great; really helpful, polite, on-time and friendly. The entire process was very efficient, from quoting to delivery of my belongings. I was kept informed throughout the move, and was really impressed with how the whole team worked together. I'd definitely use you again.
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Posted 5 years ago
Very friendly and professional service, strongly recommend
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Posted 5 years ago
Good process end to end. Surveyor who visited left us with a sense of confidence in their ability to complete our move to a good standard. Which is why we chose them over other companies even though a little bit more expensive - well worth the spend. A two day move and the teams that arrived to pack and load our possessions were on time, polite and helpful - they showed respect for every item. On the unpack incredibly nothing damaged, scratched or broken and all units reassembled well. Team all had great attitudes and did everything we needed and maintained smiles throughout. I would recommend this service - a great safe pair(s) of hands Thank you
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Posted 5 years ago
As a customer from overseas I was very pleased that this company took the time answering all my worrying questions in detail and they were very professional packing artwork with the aquired necessary stability which it needed on its long journey!!! Thank you so much indeed. I would recommend you further to other customers.
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Posted 5 years ago
Great service, very professional and friendly, all spot on! Could not go any better! I would use these guys again, without a doubt! Thank you!!
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Posted 9 months ago
Fantastic guys from stray to finish. Very professional and knowledgeable and took care of our belongings very well indeed. Will definitely use the for a 4th time when I need to move again. Can’t thank them enough for all the hard work they put into our move.
Schepens International Ltd 5 star review on 3rd August 2022
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Posted 1 year ago
I have just taken delivery of my very personal items, from Norway to England, through Schepens. The service was impeccable. From their assuring customer service over the phone, expert knowledge in what I needed to do to secure the best price and any tax relief, to their service in Norway - Schepens was just excellent. Professional, on time, courteous, super efficient and, well, just everything you could hope for when moving. I highly recommend them and I will use them yet again.
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Posted 1 year ago
Great service, team were helpful and polite, nothing too much trouble. would thoroughly recommend them.
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Posted 1 year ago
The four man Crew were very good and toon great care with our belongings. My wife was very happy to keep them topped up with coffees and Teas as they very carefully packed our stuff, especially the family memorabilia. The unpacking of the furniture was of equal care and attention, I will be happy to recommend them to anyone else who is moving house, that we know.
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Posted 1 year ago
Very friendly, trustworthy and professional staff. Reliable services highly recommended
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Posted 1 year ago
Professional service, friendly staff and efficient removal.
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Posted 1 year ago
So happy with the service provided! Was worth every penny. We packed our own boxes but paid for dismantling and reassembling of furniture, and removal and delivery of most of our belongings. The guys were very efficient and friendly. We definitely could not have moved in 1 day without them. Will certainly recommend Schepens and use again if we ever need removal services. I also appreciated the face to face quote at our house, rather than Zoom/email quotes. Was able to ask more questions and get a more accurate quote.
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Posted 1 year ago
Fantastic service from everyone at Schepens. Thank you.
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Posted 3 years ago
Fantastic service from the time I called, spoke to Tracey who was brilliant had the sales manager come to the house which was brilliant and what can I say about the guys who moved me, Steve and Del I couldn't have asked for better guy's they were fantastic !!. They couldn't do enough for me and were professional quick, looked after all my furniture and made sure that I was happy with everything they did. I can't praise them enough. The price was extremely good and I will tell everyone I know to use THIS Company, no refunds or returns required as there was nothing wrong.
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Posted 3 years ago
Extremely helpful team, from the office staff to their packers.
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Posted 3 years ago
Excellent company! Would highly recommend Schepens to anyone that need help with moving. Chris, Tracey and all the team at Schepens are very professional, approachable and service minded. Even with the pandemic going on, they have done their utmost to help and solve problems, being very flexible with changes at short notice. Could not recommend this company enough!
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Posted 3 years ago
Schepens International Ltd is rated 5.0 based on 479 reviews