Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Scent City 5 star review on 30th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products delivered very timely”

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“Prompt shipping, samples with every order, thoroughly packed. Competitive prices, easy to use website, quick ordering process.”

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“Fantastic service Easy to use website Nice touch with the handwritten card! Will order from again”

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“Fantastic Service”

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“Excellent comms, speedy delivery, 2 complimentary niche samples, what's not to like?”

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“Delivery time, ease of website use and PayPal facility, range of exclusive unique products, packaging, free gift, personalised note and follow up call. A****class”

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“The lady to whom I sent several emails, has always been very kind and had a lot of patience ... I can not say that of some sites in France where we do not even answer! The package received, I was pleasantly surprised by the care taken to protect the best 2 perfumes that I ordered. Bravo! I recommend this site for its seriousness and professionalism. A new happy customer!”

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“I’ve bought from them twice now, and both times the perfume has come well packaged with a little handwritten note explaining about the scent, a very nice touch. Communication is excellent and I had a reply to my email within minutes when I had a quiery about something. I like the 2 free samples they do too. Yes so a brilliant company, I would definitely recommend, thank you. I don’t often leave reviews either, only when I am very impressed.”

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“i love the beautiful strong and lasting smell.”

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“"Toles Parfum,gutes Servis"”

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“Very friendly service and careful treatment! Thanks!”

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“Very helpful, friendly, competent...and made me feel like a valued customer, although I was only buying samples.”

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“Easy to navigate website, good choice of payment methods and very fast delivery. Excellent service!”

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“Wow I have to share a lovely experience I have had with http://www.thescentcity.com, I joined their free sample subscription and this is what they sent me today!! All in beautiful packaging it felt like Christmas! Really friendly service too ????”

Scent City 5 star review on 17th June 2016

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(Online Store) -

“Very reliable when it comes to quick delivery and the products are well packaged, no damages when they come”

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“Quick simple easy to use website with efficient emails about order brilliant website”

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“Great experience so far with scentcity. Carefully selected niche fragrances. Free samples - absolutely brilliant service! Fantastic communication and quick email response. 100% recommended!”

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“Very good customer service and excellent products”

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“Great choices and explanations website, made it easy to order and received my order very quickly :)”

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“Scent City is an excellent place to buy from. I'm very happy with the way my order was handled. My item arrived the next day, very well packaged. I also received two free samples in the mail a few days after my order arrived after contacting Scent City and requesting them. Their customer service is fantastic. They go above and beyond to make sure their customers are happy. I recommend Scent City to everyone. I'll definitely be shopping with them again.”

Helpful Report

Scent City is rated 4.9 based on 250 reviews