Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Scent City 5 star review on 30th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent. Order arrived quickly with no problems. Was delighted to be able to purchase Hyalomiel, last purchased in France. Have just ordered more for Christmas. Margaret Robertson”

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“I absolutely love the Sample I bought of the Designer Shaik #33 for women. It smells lovely and it arrived faster than originally scheduled.”

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“Ordered 2 samples, both arrived along with 2 free samples in good time, well packaged. Will definitely be ordering from scent city again!”

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“Wonderful selection of perfumes, easy to navigate website, and quick delivery. I also really appreciated the hand-written note and the free samples. I highly recommend ScentCity and will order from them again.”

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“Amazing customer service quick delivery and lots of perfume brands to choose from 5*”

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“What a great Little company. Service was fantastic!! i placed my order directly over the phone and they even called me back before i had spent any money when our internet based phone system went down. i purchased 3 bottles of the fragrance i was looking for as gifts and the free samples sent out are all absolutely on point for what i would wear. I will definitely be back SOON....”

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Thank you for taking the time to express your feedback. Much appreciated. SC x

“Brilliant customer service!!! As a first time customer I ordered a bottle of perfume that I had been trying to source for a while. Within a half hour of placing my order received a very nice email indicating there had been a stocking error and my payment had been refunded, they suggested an alternative that they had in stock. I duly ordered that alternative and delivery arrived as promised within a couple of days. Vey nice touch with handwritten card and suggestions on use of the two samples supplied. I was very impressed and I know know I have a UK based distributor of my Wife's favourite perfume. Thanks to all the team at Scent City”

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“Would definitely recommend. Excellent service - I ordered 5 samples and they put in 4 free samples which was such a lovely treat - really appreciated. They included a note suggesting different ways to wear the perfumes, which I thought was a great, personal touch. I am really impressed with the experience, and I will certainly buy from again.”

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“Perfect - quick delivery, well-packaged, sample came with two free samples and a hand-written note suggesting best occasions to wear. Many thanks.”

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“Brilliant service, quick dispatch, good communication and products quality”

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“Товар был доставлен четко в срок, приложили несколько пробников с неизвестными мне, но чарующими ароматами, буду с удовольствием их разнашивать и скоро вернусь к вам за новыми покупками. Спасибо.”

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“Lovely perfumes, great prices. I highly recommend them!”

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“Great service and lovely scent”

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“Fast delivery and great product range!”

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“Thank you for assisting me in finding my scent and for such an amazing customer service. I was reluctant initially to discover my scent online but you and your colleagues made it possible! Please share my genuine feedback with your colleagues. I’m now echo my experience with my beautiful friends.”

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“I tried the discovery set. The scents smell amazing, I’ve had so many compliments.”

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“Great and super fast service and lovely products and communication. It's also great to find a site that allows you to buy samples before purchasing rare and expensive perfumes - I had no where to test the one I had been recommended and the sample I bought is now in my purse and the full priced bottle is on my shelf!”

Scent City 5 star review on 25th January 2019

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“I was thrilled to find my favourite perfume for sale on this site as it has become increasing difficult to find. The perfume arrived very quickly and in very safe & sturdy packaging. The inside packaging was lovely, with a hand written note which made the purchase feel very personal and with 2 complimentary testers too! I will definitely use this site again!”

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“You are so great I'm so happy for dealing with Scent City. Thank you so very much. Ali”

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“Everything was quick. The best perfumes”

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Scent City is rated 4.9 based on 250 reviews