Safety Gear Store Ltd Reviews

4.46 Rating 83 Reviews
88 %
of reviewers recommend Safety Gear Store Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Customer Service
Communication Channels
Telephone, Email
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About Safety Gear Store Ltd:

Safety Gear Store Ltd specialises in Height Safety, Access, Confined Space, Gas Detection, Rescue and Rope Access Equipment. We are able to provide equipment for the most technical of requirements, from Utilities companies to Rescue teams.

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0800 678 5708



The Mount, 566 Eutruria Road, Newcastle Under Lyme

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Anonymous  // 01/01/2019
You didn’t have in stock what I wanted
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Posted 2 years ago
Bought items week ago. Still didnt get my parcel. I suggest to double check if customer get his items before You sending review asking e-mail, I also suggest to change courier company, looks like Fedex best days have behinds. Kind Regards Dom
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Posted 2 years ago
Purchased a BW Alert clip xt extreme disposable single gas detector, assistance over the phone prior to purchase was good. Payed online for item and delivery was next day as promised but the issue was that the wrong detector had been sent (BW clip disposable single gas detector) not the extreme as ordered, called customer service and they apologised and made an attempt to rectify this, was then contacted by another member of staff who informed me that they no longer stock or supply this item ordered and that they do not get manufactured anymore. The unit sent was of a lower cost than the one purchased (Not The Issue), the issue being that surely if you do not stock item purchased, you contact customer not just send alternative. The unit that i thought i was purchasing is still advertised on your website, so how many more people will get caught out by this???. Not happy with this experience nor the reasons for this happening, will not use again and will purchase PPE equipment elsewhere in the future.
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Posted 5 years ago
Safety Gear Store Ltd is rated 4.46 based on 83 reviews