SAFE CIC Reviews

Name: SAFE CIC
Rating: 4.73

4.7 Rating 245 Reviews

96 %

of reviewers recommend SAFE CIC

Company Reviews

Metrics

Info

4.7

Based on 245 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SAFE CIC:

SAFEcic is a not for profit organisation dedicated to safeguarding both in the UK and internationally. We are safeguarding experts providing face to face and online training, on-site safeguarding audits, DBS checks and management strategy and guidance. We currently provide services to over 120,000 people across thousands of organisations in over 30 countries.

Visit Website

Phone:

07527283429

Email:

barry.holland@safecic.co.uk

Location:

Unit 10, Progress Way, Mid Suffolk Business Park, Eye
IP23 7HU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Suffolk Artlink is a charity working with children at risk and vulnerable adults. As an organisation we value the training, resources, and news bulletins provided by SAFE CIC. These services are important to maintaining the quality of our organisation’s safeguarding. I have always found SAFE CIC staff to be friendly and helpful.”

Helpful Report

“All though I paid for my DBS myself I still haven't received it after 14 weeks”

Helpful Report

Hi Kevin. Thank you for your feedback and we are concerned to hear this. Please contact us direct so we can help you address the problem.

“Very clear to follow with appropriate questions and material. Enhanced my understanding quickly. Thought it was fairly priced.”

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“Always very helpful with good guidance on a very complicated subject”

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“Laura is always so helpful and so prompt in issuing my training requests and responding to emails. The set up on Safecic is very easy to navigate”

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“Useful information but quiz did not really test whether participants had read and understood the information.”

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“SAFEcic is the organisation we’ve used since starting our education centre 7 years ago and I can’t fault them.”

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“I found it hard to access my course but once I had contact the team they where able to help. I liked the short videos im dyslexic so I struggled with big amounts of text so the video helped break that up which was good.”

Helpful Report

Hi Leanne We're sorry you had difficulties starting the course, which is unusual. Our team are always ready to help by email, phone or online chat

“The website did its job and I completed the training! I was a little disappointed at the lack of guidance when incorrect answers were given on the practice tests, however. Guidance was only made available for correct answers, and it was not reliably possible to re-do the tests with correct answers to see further guidance as the answers were drawn from a randomised pool.”

Helpful Report

Thanks for your comment James. This is something we are already changing. Some of our courses already do have feedback for the incorrect answers and the process will be completed for all courses by 2022.

“very helpful and answered my questions quickly”

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“Any queries or problems are always dealt with straight away. Registering someone new for safeguarding is such an easy process. A very efficient service.”

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“Very good training.”

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“Sensible clear support which has helped us to develop.”

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“After much confusion I managed easily to get what was needed for my role accurately and easy! Help there if needed and updates quick.”