Simple Bike Store Reviews

Name: Simple Bike Store
Address: Van Oldenbarneveltstraat 132, Rotterdam, South Holland
Rating: 4.28

4.3 Rating 161 Reviews

81 %

of reviewers recommend Simple Bike Store

Company Reviews

Metrics

Info

4.3

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Simple Bike Store 5 star review on 22nd February 2026

Christian Schindlauer

Simple Bike Store 5 star review on 23rd January 2026

Muhammad Irfan

Simple Bike Store 5 star review on 5th December 2025

METKA TURK

Simple Bike Store 5 star review on 7th November 2025

Marco Harreman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It takes a lot to came … more than 3weeks when you say the date it will be 30 of july. It arrives Today 21 of August”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Susana! We're sorry to hear about the delivery delay and understand this can be frustrating. We appreciate your understanding and are continually working to improve our shipping process. This summer was full of unexpected surprises logistically and at our 3rd party warehouse, but we have overcome the obstacles and keeping on working on getting better every day. We're pleased that the product has now arrived. Best regards, Team Simple Bike Store

Posted 6 months ago

“Very nice store. My second order, all went good.”

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Posted 7 months ago

Thank you for your great review, Ciprian! We're delighted to hear that your second order was also a positive experience. Your satisfaction is our top priority, and we look forward to welcoming you back to the shop soon! Best regards, Team Simple Bike Store

Posted 6 months ago

“I ordered a Woom 4 Go from SimpleBikeStore.eu and everything went perfectly. The ordering process was easy, the bike arrived well packaged and in perfect condition. Great service – I would definitely order here again!”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review! We're delighted that you're so satisfied with the ordering process and the arrival of your bike. The package and its condition are very important to us, and it's great to hear that everything was perfect. We look forward to welcoming you back soon! Best regards, Team Simple Bike Store

Posted 6 months ago

“Produkt und Support sehr gut. Lieferzeit OK.”

Helpful Report

Posted 7 months ago

Vielen Dank für Ihre Rückmeldung, Fabian! Es freut uns sehr, dass Sie mit dem Produkt und unserem Support zufrieden sind. Ihre Anmerkung zur Lieferzeit nehmen wir gerne auf und arbeiten stets daran, unseren Service weiter zu verbessern. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Team Simple Bike Store

Posted 6 months ago

“Guter Preis mit etwas Lieferungsverzögerung.”

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Posted 7 months ago

Vielen Dank für Ihr Feedback! Es tut uns leid zu hören, dass es zu einer Lieferverzögerung kam. Wir arbeiten ständig daran, unseren Service zu verbessern und sind froh, dass Sie mit dem Preis zufrieden sind. Ihr Verständnis wird sehr geschätzt, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Team Simple Bike Store

Posted 6 months ago

“Everything went very good, from order to delivery. Exchanged few emails with customer suppprt regarding delivery schedule, got answers in 1-2 days. Bike came in good condition, no damage or whatsoever. Would buy again anytime from this shop. 5 stars.”

Helpful Report

Posted 7 months ago

Thank you for the fantastic review! We're thrilled to hear that everything went smoothly from order to delivery, and that our customer support was able to assist you promptly. It's great to know your bike arrived in perfect condition. We truly appreciate your positive feedback and look forward to welcoming you back anytime! Warm regards, Team Simple Bike Store

Posted 6 months ago

“Good and not excellent, because I had to wait (too long) for clarity about the delivery and the date of it. The delivery was perfect; kind and efficient man called me about half an hour before he was here. Bike price/quality surely ok. It's a beauty, almost black (!). Not a standard, that I have to buy immediately. Overall : satisfied ! Thanks !”

Simple Bike Store 4 star review on 8th August 2025

Helpful Report

Posted 7 months ago

Thank you for your thoughtful review, Gary! We’re sorry to hear about the delay in communication regarding your delivery but glad to know that the delivery experience was positive. It's great to hear you’re satisfied with the bike's quality and design. We appreciate your feedback and will aim to improve our communication for future orders. Best wishes, Team Simple Bike Store

Posted 6 months ago

“very good information”

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Posted 8 months ago

Thank you for your kind review! We’re glad to hear that you found our information helpful. Providing our customers with the best support is what we aim for, and your feedback means a lot to us. We look forward to assisting you again in the future! Best wishes, Team Simple Bike Store

Posted 6 months ago

“Very fast delivering, everything perfect!”

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Posted 8 months ago

Thank you for the wonderful review! We're delighted to hear that you received your order so quickly and that everything is perfect. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again soon! Warm regards, Team Simple Bike Store

Posted 6 months ago

“The packaging is not suitable to secure the bike from damage and delivery Times are too long compared to competition.”

Simple Bike Store 1 star review on 3rd August 2025

Helpful Report

Posted 8 months ago

Dear Christian, Thank you for your feedback. We're sorry to hear that the packaging didn't provide the desired protection and that the delivery times didn't meet your expectations. We understand the importance of secure delivery and know we need to make improvements. Your input is valuable to us, and we will discuss this issue internally to ensure we deliver better results in the future. Thank you for giving us the opportunity to improve. Best regards, Team Simple Bike Store

Posted 6 months ago

“I did find it necessary to chase progress of my order. I anticipated an earlier delivery from the point of creating the order. However, all is well now. My order has been successfully delivered.”

Helpful Report

Posted 8 months ago

Thank you for your honest review! We appreciate your feedback regarding the order progress, and we're glad to hear that everything has been successfully delivered. Your experience is important to us, and we always strive to improve. We hope to serve you even better next time! Warm regards, Team Simple Bike Store

Posted 6 months ago

“Nur schlechter Service, null Kundenfreundlichkeit, das allerletzte und weiter zu empfehlen!”

Helpful Report

Posted 8 months ago

Liebe Stefanie, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns leid zu hören, dass Sie mit unserem Service unzufrieden waren und dass Sie einen Mangel an Kundenfreundlichkeit erlebt haben. Das entspricht absolut nicht unseren Standards. Wir möchten unbedingt wissen, wie wir Ihre Erfahrung verbessern können. Gab es spezifische Situationen, die wir anders hätten handhaben können? Ihr Feedback ist uns sehr wichtig, und wir möchten sicherstellen, dass solche Erfahrungen in Zukunft vermieden werden. Nochmals vielen Dank für Ihre Rückmeldung und die Gelegenheit, uns zu verbessern. Herzliche Grüße, Team Simple Bike Store

Posted 6 months ago

“I am completely satysfied with the service they provide. Communicated politely and helpful. The shipped product is spotless.”

Helpful Report

Posted 8 months ago

Thank you for your great review! We're thrilled that you're satisfied with our service and the quality of the product. Your compliments about our communication make our work even more valuable. We hope to see you again soon! Sincerely, Simple Bike Store Team

Posted 6 months ago

“I ordered a bicycle and was truly impressed by how fast the delivery was – it arrived almost immediately! The price was also much cheaper than in Germany, even though I ordered it from the Netherlands. Great service, good quality, and an absolute bargain. I can highly recommend it!”

Helpful Report

Posted 8 months ago

Thank you for your fantastic review, Mostafa! We're thrilled to hear you're so impressed with the fast delivery and competitive price. Your recommendation means a lot to us, and we hope to see you back in our store soon! Kind regards, Simple Bike Store Team

Posted 6 months ago

“Scherpe prijs, vlotte levering”

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Posted 8 months ago

Bedankt voor je geweldige review! We zijn blij te horen dat je de scherpe prijs en vlotte levering hebt ervaren. Jouw tevredenheid is voor ons het allerbelangrijkste, en we kijken ernaar uit je snel weer te verwelkomen! Vriendelijke groeten, Team Simple Bike Store

Posted 6 months ago

“Ben zeer goed en vriendelijk geholpen”

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Posted 8 months ago

Bedankt voor je lovende woorden! We zijn blij om te horen dat je goed en vriendelijk geholpen bent. Jouw tevredenheid is onze prioriteit, en we hopen je snel weer te zien! Vriendelijke groeten, Team Simple Bike Store

Posted 6 months ago

“Very helpful and friendly. Everything was delivered in time. We called them to check availabilty and delivery by a specific deadline. They were super friendly and offered me an alternative delivery option, which worked perfect for us. Thank you very much. Any time again. :-)”

Helpful Report

Posted 8 months ago

Thank you for your great feedback! We're thrilled to hear we were able to help you with delivery and options. Your satisfaction is our top priority, and we hope to welcome you back soon! Best regards, Team Simple Bike Store

Posted 6 months ago

“Schnelle Lieferung und schnelle Rückantwort bei Fragen.”

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Posted 8 months ago

Vielen Dank für Ihre positive Rückmeldung, Melanie! Es freut uns sehr, dass die Lieferung schnell und unsere Antworten prompt waren. Ihr Feedback bedeutet uns viel, und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Team Simple Bike Store

Posted 6 months ago

“The packaging was open upon delivery. Fortunately, the contents are not damaged. The packaging needs to be improved.”

Helpful Report

Posted 8 months ago

Hi Mike, Thank you for taking the time to share your feedback with us! We're glad to hear that the contents arrived undamaged, but we truly apologize about the packaging issue. Your input is invaluable, and we’re constantly working on improving our packaging to ensure a better experience for all our customers. If you ever need assistance or have any concerns, please don’t hesitate to reach out. We want to make sure you're completely satisfied. Have a great day! Kind regards, Team Simple Bike Store

Posted 6 months ago

“Sehr schnelle Lieferung und Gute Qualität Lieben Dank noch mal Thomas Schütte”

Helpful Report

Posted 8 months ago

Vielen Dank für Ihre positive Bewertung, Thomas! Es freut uns sehr zu hören, dass Sie mit der schnellen Lieferung und der Qualität zufrieden sind. Wir schätzen Ihr Feedback und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Team Simple Bike Store

Posted 6 months ago

Simple Bike Store is rated 4.3 based on 161 reviews