S Jones Containers Reviews

Name: S Jones Containers
Address: Anglian Road, Anglian Road, Walsall, Anglian Road, Anglian Road, Walsall, Aldridge
Rating: 4.85

4.9 Rating 791 Reviews

98 %

of reviewers recommend S Jones Containers

4.9

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01922 741751

Email:

sales@sjonescontainers.co.uk

Location:

Anglian Road, Anglian Road, Walsall,
Anglian Road, Anglian Road, Walsall
Aldridge
WS9 8ET

S Jones Containers 5 star review on 27th February 2025

Neil

S Jones Containers 5 star review on 4th February 2025

Mark

S Jones Containers 5 star review on 21st August 2024

Matt

Anonymous

Anonymous // 01/01/2019

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“very good service,Sophie watts was very helpful.”

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(Sale, Engineering Company, Coventry) - Posted 7 years ago

“Always prompt, friendly & professional service from Rachel Haycox.”

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(Sale, Petrol Station, Worcestershire) - Posted 7 years ago

“EVERYHTING WAS BRILLIANT! Rachel who we dealt with brilliant and even let us view the containers before we purchased them. We had 2 great guys deliver the container and unload it. :) What else can you ask for”

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(Sale, Sporting Goods Store, Birmingham) - Posted 7 years ago

“Container arrived on time. Delivery company were helpful in a difficult delivery (craning over large wall). The container was undamaged and well painted and ideal for storage purposes.”

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(Sale, Estate Agent, Birmingham) - Posted 7 years ago

“Short lead time (5 working days) from order to receiving our 3 new containers”

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(Sale, Clothing Company, Newport) - Posted 7 years ago

“They had what I wanted at a price that I wanted to pay!”

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(Sale, Private Individual, Chesterfield) - Posted 7 years ago

“The purchase went well. I was happy to pay a premium for what I was assured would be a container in good condition. he driver who delivered it said that it was picked up by him from the docks where there were other used containers as well. There was no selection criteria, he just picked up the first one he saw. Unfortunately it was in a poor state and the door was virtually impossible to open as there was damage to the locking mechanism (bent locking bar, bent locking bar mounting bracket and a bent cam keeper. When I rang for advice on what to do, I was told that they could not help and I should expect a second hand container to be in poor condition. They could have advised as there were things that could be done and advice is available in the internet, but they just chose to pocket the money and be rude.”

Helpful Report

(Sale, Picture Framing Shop, Kent) - Posted 7 years ago

We apologise that you are not happy with the quality of your used/second hand container, however after looking back over previous correspondence during the quotation period there was no discussion regarding a “premium price for a good condition container”, we always try and manage the customers’ expectations from the beginning of the purchase process and can see that the account manager did inform you about the condition “Our used containers are A1 grade, wind and water tight fit for purpose, and lockable. They will have some dents, scruffs and scratches. They aren’t very attractive to the public eye, but we can repaint the container as an option for you.” The driver of the vehicle collected the container from a depot situated in Tilbury, London. Drivers do not select or collect the containers from the stacks, they are allocated and loaded by the depot and are not able to pick and choose units. The only criteria would have been a used wind and water tight container, as per your quotation. Following your comments on the review, we have listened back to the call you made in JULY to report the issue and you were advised to take some pictures and forward to us for inspection. We can also see an outgoing email from July containing some advice. There was no further correspondence to suggest our advice had not rectified the problem until your October review. We are sorry you feel you had to leave such a review, as we are proud of the customer service our company offer, but we were genuinely under the impression the container had been rectified after advise given in July.

Posted 7 years ago

“excellent customer service, the container was able to delivered on the date I required, they were quick at responding to any questions that I had.”

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(Sale, Metal Supplier, Kent) - Posted 7 years ago

“Good communication and quick delivery - Thank you”

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(Sale, Office Equipment Supplier, Bedfordshire) - Posted 7 years ago

“professional, prompt service.”

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(Sale, Engineering Company, Glasgow) - Posted 7 years ago

“Excellent sales office interaction, first class driver and drop off. Just spoilt by us seeing a small roof hole which we repaired. Would have been top marks but for this.”

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(Sale, Engineering Company, Derbyshire) - Posted 7 years ago

“Did everything you said what more can I say”

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(Sale, Farm, Leicestershire) - Posted 7 years ago

“Fast and friendly response, efficient quotation process and the final product quality is excellent”

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(Sale, Engineer, London) - Posted 7 years ago

“arranged a 40' container to our specification and how we wanted it.”

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(Sale, Construction Company, Wolverhampton) - Posted 7 years ago

“We received a unit for a major uk petroleum retailer. The quality was excellent as was the customer service from Rachel Haycox. The unit was delivered promptly as indicated and the driver came equipped with fall arrest equipment (which was used without prompting). All in all an outstanding service!”

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(Sale, Environmental Engineer, Oxon) - Posted 7 years ago

“They responded quickly and were able to find us just the containers we needed at the right price”

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(Sale, Energy & Utility Services, Cheshire) - Posted 7 years ago

“the contact from the office was very good”

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(Hire, Drainage Services, Coventry) - Posted 7 years ago

“Good People Skills and helpful with an Urgent Requirement.”

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(Sale, Engineering Company, Slough) - Posted 7 years ago

“Very good quality single use, 20ft container delivered as requested. With no fuss whatsoever. Just the job!”

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(Sale, Clothing Store, Herefordshire) - Posted 7 years ago

“Fantastic Service!!!”

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(Sale, Clothing Store, Leicester) - Posted 7 years ago

S Jones Containers is rated 4.9 based on 791 reviews