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Rogerson Shoes Reviews

5.0 Rating 9,160 Reviews
34 %
of reviewers recommend Rogerson Shoes
5.0
Based on 9,160 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Thomas Rogerson & Sons, Cavalry Park, Peebles
Scottish Borders
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Amazing customer services. The shoes I'd ordered didn't pass their quality check. They sent a detailed email, with pictures, explaining the issue, and my options as of how to proceed. I decided to go ahead as it looked fined to me (distressed leather had some scratches). Unfortunately I had to return them due being slightly too narrow/small. Easy and speedy returns process. Would definitely order again and highly recommend this business!”
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Posted 3 years ago
“My husband loves these shoes so much he's bought a second pair! You were the last hope for his size...thank you :-)”
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Posted 3 years ago
“Beautiful well-made slippers and quick delivery. Thank you!”
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Posted 3 years ago
“Speedy efficient delivery.”
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Posted 3 years ago
“Lovely sandals. I’ve already got 2 pairs, so I know I love them. They arrived promptly and with a nice note from the packer. I would definitely recommend both the sandals and the company.”
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Posted 3 years ago
“On-line ordering very easy and delivery very prompt. I have had several pairs of these Nordika slippers from Rogerson and am always delighted with the service and the product! Thanks so much.”
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Posted 3 years ago
“Excellent and quick service. Lovely shoes which FIT!”
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Posted 3 years ago
“Excellent service everytime.”
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Posted 3 years ago
“Great choice of small sized shoes. Kept me informed about my order. Easy ordering and returns”
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Posted 3 years ago
“Superb service”
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Posted 3 years ago
“Very happy with the quality of the slippers. Also a very helpful lady I spoke to on the phone.”
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Posted 3 years ago
“Long search before success with you.”
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Posted 3 years ago
“Excellent service, with a follow up phone call, and prompt delivery of shoes.”
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Posted 3 years ago
“These boots are wonderful. As I am disabled the double zip makes it so easy to get into. Also they are very comfortable and can be worn with a dress,skirt or jeans. I am delighted with them and would highly recommend them.”
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Posted 3 years ago
“Lovely boots this is the second pair in this style I have purchased. Great service.”
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Posted 3 years ago
“Very comfortable and warm boots. Great customer service and quick delivery.”
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Posted 3 years ago
“I fell in love with these boots the minute I found them via a well known search engine, and when they arrived I absolutely wasn’t disappointed!! And the added care note from the packer was SUCH an amazing touch; I was so overwhelmed and impressed that I had to share it on socials. Thank you so much Rebecca and Rogerson Shoes .. HIGHLY recommended!!! Oh, and super quick deliver too btw 😊”
Rogerson Shoes 5 star review on 16th December 2022
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Posted 3 years ago
“Really impressed. The order was quick, efficient and came with a nice personal note. The communication was consistent and effective. I would definitely buy from them again.”
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Posted 3 years ago
“Sent me the wrong pair and delivery was so slow due to the strikes that decided not to reorder”
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Posted 3 years ago
This was really unusual. We have investigated this and we have identified steps to ensure this does not happen again. We are very sorry that you had this problem.
Posted 3 years ago
“I am located in Canada and was worried about ordering internationally. This company has great service! Hand written note on my packaging slip and an email to update me on my shipping when requested. The extra care was appreciated! Thank you Cairin. My boots are Rieker brand and fit and look as expected, which is amazing! Canadian stores did not carry the colour I wanted. Overall great experience, and I will order again.”
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Posted 3 years ago
Rogerson Shoes is rated 5.0 based on 9,160 reviews