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Rogerson Shoes Reviews

5.0 Rating 8,536 Reviews
99 %
of reviewers recommend Rogerson Shoes
5.0
Based on 8,536 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great product, great price and great service. Loved the personal note added to my package. And yes, I do love my new boots. Thank you.
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Posted 2 years ago
Great service
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Posted 2 years ago
Brilliant boots. Comfortable, good fit, waterproof.
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Posted 2 years ago
Shoes are brilliant quality. The packaging and speed of dispatch was very impressive too. I will definitely be using Rogerson’s again.
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Posted 2 years ago
Wonderful friendly service, especially as I originally ordered the wrong size.
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Posted 2 years ago
I purchased the sandals as a replacement for an old pair, so knew they were just what I wanted. The ordering process was easy and they arrived quickly and in perfect condition. I would certainly use Rogerson Shoes again and purchase Rieker Sandals again
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Posted 2 years ago
Excellent service will use again.
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Posted 2 years ago
There was a delivery hitch (Royal Mail fault) and Rogerson Shoes kept me up to date with informative emails and it was quickly sorted. Delivery was actually quicker than estimated. I would definitely buy from them again.
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Posted 2 years ago
Love these trainers. So easy to wear
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Posted 2 years ago
Excellent online experience from UK to New Zealand!. Great communication, helpful tracking service with Royal Mail that transferred through to NZ Post when they left UK. Shoes just as expected and prompt delivery considering the distance covered. 3 weeks from ordering to doorstep.
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Posted 2 years ago
Great, order received promptly, packaged well
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Posted 2 years ago
Very helpful with my order. Thank you
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Posted 2 years ago
Comfy and good fit as always
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Posted 2 years ago
Responsive and quick customer service. Sent a tracking on my shipment. And they were only company who carried the shoe I was looking for.
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Posted 2 years ago
I love these folks! They had a boot that had been discontinued that I loved. I found them online during the Royal Mail troubles. When I inquired about how to get them to me in the US customer service reached out immediately. We eventually waited until things cleared up and when they did I got a message weeks later to see if I was still interested in this one last pair of boots. In a few short days, I received them with a personal note from Sarah who had been there all along! Truly perfect!
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Posted 2 years ago
Customer service was top notch! I will definitely be purchasing from Rogerson Shoes again!
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Posted 2 years ago
Fast delivery, well packed parcel.
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Posted 2 years ago
Brilliant service and extremely happy with my gorgeous new trainers!
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Posted 2 years ago
Very helpful staff who take care of customers even when using online shopping. So impressed.
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Posted 2 years ago
Great service - boots are to replace an old pair bought in a shop a few years ago that are still going strong but just a bit too scruffy for everyday use so now used for gardening! The new ones are exactly the same and are good quality - only one slight problem one zip always gets stuck halfway up (hence 4 stars rather than 5). As I searched high and low to find a pair to replace my old boots I'm hoping this doesn't become a bigger problem. Can't fault Rogerson for their prompt delivery and the little handwritten note inside is a nice touch.
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Posted 2 years ago
Rogerson Shoes is rated 5.0 based on 8,536 reviews