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Rogerson Shoes Reviews

5.0 Rating 8,498 Reviews
99 %
of reviewers recommend Rogerson Shoes
5.0
Based on 8,498 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was thoroughly impressed with Rogerson Shoes—the pricing is competitive and fair, the shipping was remarkably fast, and the after-sales service was courteous and efficient. This experience easily earns a 5-star rating from me.
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Posted 2 weeks ago
Lovely service from Rogerson staff in Ayr. Shoes are great. Will definiately buy from this store again.
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Posted 2 weeks ago
I bought these sandals, but the right one made a squashy noise. I returned them, as you cannot walk around with a small noise each step. I still was charged to return them. So on the whole this company is good to deal with. They did however ignore my message and took the cost of the return. This review was asked for.
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Posted 2 weeks ago
Hello Gloria, Thank you for your feedback. I will contact you directly. Kind regards, Lorna
Posted 2 weeks ago
Excellent service and lovely thought with the note inside. Thanks
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Posted 2 weeks ago
Great service. Clear instructions easy to order online. Love my new boots. Have been buying from Rogersons for years now. Great selection. Thank you.
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Posted 3 weeks ago
Great website, found what I was looking for, ordered and have received. Good service.
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Posted 3 weeks ago
Really great company, very fast service and friendly.
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Posted 3 weeks ago
Perfect 👌
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Posted 3 weeks ago
I needed to replace a pair of much loved and very well worn Rieker boots. Spotted the perfect new ones on your website which were delivered very quickly. They are the ideal replacement, so comfy and warm.
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Posted 3 weeks ago
No problems with any orders I have place.
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Posted 3 weeks ago
Fantastic communication and customer service. Bought online but with all the support you’d get from visiting a shop.
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Posted 3 weeks ago
I am delighted with these shoes. They are my third pair in this style and are so comfortable and look smarter than an ordinary trainer. They were packaged well and arrived very quickly. Thank you.
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Posted 3 weeks ago
Great customer service
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Posted 3 weeks ago
I started in the shop which had a good range and I was advised to look online for full stock. The website was easy with good pictures and descriptions, and allowed me to save, and remembered my favourites each time I looked. Great for busy people, especially parents. Ordering and returns straightforward and thrilled when a pair I'd noted re 'tell me when back in" was in. I could both return the pair that were too tight and pick up and try on the others in store as an option, as return timings worked out. F2F interactions in store with friendly efficient staff, and due to illness and waiting for the new pair to arrive in store, return timings were tight. I rang to explain and they were great re extended it to the weekend. Good to support local businesses and jobs.
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Posted 3 weeks ago
Great service. Merry Christmas and a happy new year Greetings from. Germany
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Posted 3 weeks ago
Top quality shoes I cannot find elsewhere in the UK, wonderfully efficient and friendly service.
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Posted 3 weeks ago
Efficient, pleasant and prompt service
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Posted 4 weeks ago
Great people, great products. I live in Jersey and they remove the VAT. You can speak to an actual person - who is helpful - a rare event. Don’t buy much on-line but Rogerson’s is the exception.
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Posted 4 weeks ago
Seemless transaction and delivery.
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Posted 4 weeks ago
just like the shops.
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Posted 4 weeks ago
Rogerson Shoes is rated 5.0 based on 8,498 reviews